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Asked to pay back £500
Hi, I have just received a letter from my council to pay back the £500 I applied for in dec 2020 when I had to self isolate as my kids were positive . They’re saying I didn’t have loss of earnings so have to pay it back , just wondering is this legit or has anyone else been asked to repay it back ?. When I applied for it I…
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Flying to spain in a few weeks husband has tested positive for covid - insurance questions
We are flying to spain in a few weeks and hubby has currently tested positive 3 days ago after having symptoms for 2 days prior. My worry is this could spread to other members of the family and someone will still test positive when we are due to go. Our holiday is a villa booked via booking.com which is non refundable now.…
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Covid Pass Confusion
Is anyone able to shed any light on the covid 19 pass all seems very confusing. Due to travel to the Canary Islands first week in August 🤞. I am fully vaccinated and had a booster mid November. The confusion lies in having had covid in February this year and the gov.uk website mentions needing a covid recovery pass? Anyone…
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Alpharooms fraud. Please help
Alpharooms cancelled holidays during Covid without consent of the customer and has kept everyone's money. They are due everyone thousands and noone is helping us while we get fobbed off with Truley Travel who are supposed to be dealing with it. We are all on a Facebook page"Alpharooms refund help and advice"..trying to get…
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A National Scandal? Care Home Negligence and Local Authority Belligerence
Hi all, My 94 year old mother had Alzheimer's & dementia and was last person admitted into her care home just as lockdown commenced in March 2020. Lots of things went wrong for her because the care home management were under lots of pressure as lockdown loomed. Should Covid and the pandemic be a sufficiently good excuse…
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Am I able to get a refund from Ryan Air if I catch Covid?
If I catch covid before I go away will Ryan air refund me? I have travel insurance but my understanding is that they will not pay out if Ryan air offer a voucher. WE have 4 flights booked for the family and are restricted due to time off at work and kids being back at uni etc so will be unlikely we will be able to use a…
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Trying to get money back from an event
Hi. We had a motorbike track week in Portugal book in 2020 which obviously got cancelled. It was re-booked for 2021 which was cancelled again and each time they only gave vouchers and wouldn’t refund cash hence why we re-booked. Didn’t want to book aboard again so they agreed we could book track days in uk. Booked a track…
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Registered for Homes for Ukraine - But how to Make Contact?
Afternoon all. Have registered, got the registration details and an email on 'what to do if you know a Ukrainian'. We do not know anyone under that heading but we are keen to participate. We can help and have resources & space to be able to. How do we make contact in a credible and proper way? What charities are…
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STA Travel - no way to get my 20k back after 2 years of work
hey everyone in 2019 I booked a once in a lifetime trip for my family to travel the world costing us 20K - we had saved a long time for this - We booked with STA and also took out their insureance - I paid via bank transfer as the amount was too big to put on any of my credit cards. Well you know what happened! The ticket…
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Cancelling Covid test for refund (Medicspot)
I ordered 5 rapid Covid tests with online observation for an upcoming trip to the USA - which we no longer need due to change in testing requirements. Medicspot have indicated that 'medical devices' are not covered by the same consumer rights as other online purchases, so we can't return for refund under the 'cooling off…
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BA's Book with Confidence Policy has Ended
Just in case people were unaware any bookings made from 8th June this week are no longer covered by the above. Bookings made prior to this date for Flights or Holidays are still covered by it's generous amendment/cancellation terms. Back to fees for any subsequent changes - good while it lasted !!
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Banned from booking with EasyJet
Hello! I’m wondering if anyone else has been covertly banned from booking with EasyJet for claiming a refund via their credit company? This has happened to me because I claimed a refund via credit card company last year after no Joy from EasyJet. I say ‘covertly’ because I booked flights 2months ago, got confirmation…
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Holiday percentage
Hi a relative missed a deadline to cancel an holiday due to family bereavement and TUI have explained their policy is only 70% of money is refundable. The full cost was £3300 and they have now refunded £2300 with the remaining non refundable, I am wondering could they have asked TUI for a credit note for this or have they…
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Correct Test For Entry To Spain.
Spain is now allowing the unvaxxed into the country as long as they produce a negative test 24hrs prior to travel, there seems to be a wide variation of prices and types of test available can anyone confirm what is actually acceptable?
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Covid testing for entering USA ends midnight 12 June.
Full details here: the need to test before travel to the USA ends midnight Sunday 12 June ie between Sunday and Monday.
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Second dose for child before 8 weeks
My daughter had first Pfizer vaccine 12th May. She is 14. For travel she needs a second vaccine by about 20th June. I understand Pfizer recommend a 3 week minimum gap but in the UK it's 12 weeks or 8 weeks. Does anyone know if this is something that would be possible?
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Alpharooms refund
I booked a hotel through Alpharooms for Easter 2020 which was obviously cancelled. They gave a credit note for rebooking, which we did for April 2022. Alpharooms have now called in the liquidators. I submitted the claim form they sent, and have received confirmation from them that Im due a refund of nearly £600, but I…
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Vaccinated for Turkey?
Hi what does fully vaccinated mean for Turkey how many doses? I've had 2 doses not the booster please advise?
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Claiming WFH tax relief for tax year 2022/2p023 ?
Hi , Does anyone know if we can claim for the new tax year ?
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Ryanair Refund request in email denied
Hello, FYI I received this email response to my email to Ryanair this morning, which I believe to be unlawful on the grounds that it cites "interpretive guidance" in EU 261/2004 - clearly the company has interpreted the phrase about extraordinary circumstance to their own benefit, where any reasonable third party, such as…
