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Coronavirus support and help

For MoneySaving questions related to the coronavirus pandemic.

COVID and SSP
Hi there, I was told by my employer to self-isolate a few weeks ago now, as I worked alongside somebody who tested positive for Covid. I have since received my pay-slip, for that period, and I haven't been paid for the first three days. Is this correct? I'll add that I am working a 3mnth probation period and had only been…
Travelling to Ireland with vaccinated 14 yr old
Can't find the answer so I am hoping that someone can help. We are flying from Luton to Dublin next week. Then going straight up to N Ireland by coach. Both adults are fully vaccinated and the 14 yr old has had the one dose in school. On the gov.ie site it states Accompanying Children: * Children between the ages of 12 and…
Merged: HMRC Email Re: Tax Return 2020-2021
This discussion has been merged.
Booster / 3rd Jab - Now showing on NHS app
As title really, booster jab now showing on NHS app. https://www.bbc.co.uk/news/uk-59345184
BOOTS Day 2 Lateral flow test didn't arrive and refund denied
I ordered this test for our return from holiday on 26th October....it still hasn't arrived. Boots have told me it is non-refundable as they issued a booking reference for the PLF. How can this be right? Disgusted that a company such as Boots act in such a way! I went to them as they were a high street name I trusted!
GDPR
Good evening I have a situation in work. I work 2 jobs and a work colleague of mine also works 2 jobs (the same jobs) my work colleague had to self isolate due to only having one vaccination, he only told one of his jobs and carried on going to the gym at his other job (where I also work) Am I able to tell work about this…
Unable to attend event
My daughter purchased tickets for mamma mia the party at the O2 through Eventim. She tested positive on a PCR six days before the event date. She purchased ticket insurance but Eventim don’t cover Corona Virus. We contacted Eventim, they want us to purchase more tickets, then say they will refund the original ones, but we…
Event postponed. Child is now older.
Hypothetical question. Say you've booked tickets for an annual event that's now been postponed twice. Your child qualified for a reduced price ticket when the event should have happened in 2020. The event organisers say you can carry the tickets forward or ask for a refund. Your child has now passed the qualifying age for…
Small Business Rate Relief Grant
Hi I just wanted to check about the Small Business Rate Relief grant which was a one off payment of £10,000, is that now classed as taxable income? I thought that the SEISS were but not the one of payment to small businesses who were exempt from paying business rates. Can anyone provide some advice as I’m preparing my…
Concert Tickets
I have tickets for a concert that was being held in 2020, due to covid it was postponed to 2021, and now again to 2022. I am unable to make the new date, but I cannot get a refund for my tickets. The tickets were bought through AXS. Has anyone else had this problem and if so how did you overcome it? Consumer rights say…
Anyone managed to get a refund from TICKETMASTER?
I have had one event cancelled and another one postponed. I have friends in similar positions. None of us have had refunds from Ticketmaster. Not that many events have been cancelled - most have been postponed. Should not be difficult to issue refunds for the cancelled events. I suspect that they are delaying refunds to…
Funeral to attend tomorrow, daughter testing positive
Asking for a neighbour/ She is double jabbed and is testing negative but young daughter is testing positive. She has a funeral to attend tomorrow of a very close friend. Should she attend ?
Claiming pay after shielding.
Hello Everyone, Im new here but need something clearing up as the more I read about it the more confused I get. I shielded on the 1st lockdown because members in my household care for vunerble people. I work for big supermarket but was told I had to apply at the .gov myself to see if I could claim while shielding. Like a…
Government unveils £65million package to help private renters during Covid-19
The Government has announced a £65million package for local councils to help private tenants who are struggling with rent arrears due to the pandemic. Renters will be encouraged to contact their local councils to see if they are eligible... Read the full story here: Government unveils £65million package to help private…
Part of the Wolverhampton Mess Up - What Now?
So at the end of last month I felt unwell so did a lateral flow test. I got the dreaded two stripes so followed the advice to get a PCR. I booked myself in at my local drive through and got tested. A day later I received the text to say everything was negative. Then I saw last week on the news that a testing branch out of…
DIAGNOSED WITH LONG COVID-19
Hi FolksMy doctor has determined that I suffer from long covid.I am over 50 years of age and first tested positive in February this year, although I didn't go to hospital.I had my 2 injections in March and May and on both occasions had to take time off work because I was not well - dizziness, issues with memory and…
SEISS 5 Phone Call
Anyone yet to receive a call from HMRC to verify identity?
Self-Employment Income Scheme (SEISS)
I have missed the deadline for the 5th instalment grant which was on 31st September 2021. Is there anyway i can still claim as the gov website wont allow you too. I cant seem to find a contact number either
Stopped receiving confirmation of self lateral flow test by text!
Hi, ive been doing a lateral flow test at home for months in order to see my elderly Mum in a carehome! My tests have always been negative and i send the result via Gov.uk and have always received confirmation that theyve received my negative result by text to my mobile and e mail! But all of a sudden, since last sunday…
Day 2 test didn't arrive and refund denied
Has anyone successfully received a refund for a failed day 2 Covid test delivery. I ordered weeks before travel and it's now day five after I returned. Assured Screening claim that once they issue a locator number there are no circumstances in which they give a refund. Surely this is against the law. I notice on the…

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MSE News

MoneySaver's 'unbelievable' £675 refund from Complete Savings – how to check if you can claim too
MoneySaver Ray secured a £675 refund from Complete Savings after reading our warning about the 'cashback with a catch' site's misleading 'click to claim' ads. And Ray's not the only one, as we've been swamped with similar successes.
Origin broadband customer? You'll soon be moved to Utility Warehouse – here's what you need to know
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
Bank of England cuts base rate to 4.25% – here's what it means for your mortgage and savings
The base rate has been cut to 4.25% from 4.5% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.

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