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How long are people generally waiting for Ryanair refunds?
I finally had an email from Ryanair on 12th February agreeing top give me a refund for my flight cancelled in October 2020 - they said they would pay this in "due course" by sending me a cheque in the post. I haven't seen anything since. Has anyone else had a refund agreed this way? How long did you have to wait for it to…
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mytrip flight refund from March 2020
Hi all, I booked 2 x flights with mytrip in January 2020. The flights were cancelled by Norweigan due to Covid-19 and I logged a refund request on 28 March 2020. I've now been chasing this for over a year! I've tried everything I can think of - chasing mytrip direct, contacting Norweigan, messaging mytrip customer service…
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When is a holiday not a holiday ?
We have a UK to Spain return ferry booked for mid June, carried over from last June. All the signs are that on board there will be Covid restrictions [confirmed on website], notwithstanding that there's no guarantee we'll be able to book into anywhere for the 3 weeks we were planning in Spain & Portugal. If anybody has…
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Booking.com Reservation
I made a booking for a hotel before the first lockdown last year and have been unable to either use the booking or receive refund, The original booking was "non-refundable" and booking.com don't want anything to do with it. The property originally agreed to move the booking, but stopped replying to any messages/ calls as…
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British airways travel vouchers
Last May (2020) we had flights booked with BA which were obviously cancelled. We were issued with a travel voucher, there were 6 people in our party. Unfortunately my mother has passed away and we no longer want to travel without her and also that she obviously won't use her ticket now. We have contacted BA to ask for a…
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STA TRAVEL, EMIRATES, CAA, ATOL, ABTA, NATIONWIDE, no-one will help us get our £2892 back.
In February 2020 my husband & I booked flights to New Zealand with Emirates through STA TRAVEL in Belfast. In March NZ closed borders & our flights were cancelled. After many emails & calls with STA, where they made me explain WHY I needed my money back/ beg them for it ("we have had take a mortgage holiday...we are both…
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Foreign countries which have ruled out travel post-mid May
While the UK government are set to allow non-essential travel to some countries post-mid May, it's worth remembering some countries have already indicated they won't be accepting UK holiday makers until a later date even if they are given a green light status by the UK government. For instance, Luxembourg has said no…
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Booking agent are holding my refund, what can I do?
My flights to Istanbul were cancelled due to Coronavirus. Eventually Pegasus (airline) paid the refund but they paid it to Opodo (the booking agent). Opodo have sent me a receipt of this, after much demanding, but they have still not paid me the refund and they received it over six weeks ago, what can I do? Phoning them…
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Refund of cancelled holiday due to Coronovirus19
I booked a holiday last year through Airbnb for a 40th wedding anniversary celebration mid January. It was cancelled due to the pandemic. The owners of the house in Devon - Choice Cottages - said in an email of 14 January that a refund of £1365.32 had been made via Airbnb. Our dashboard on AirBNB says that it has refunded…
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Refund for holiday cottage complications.
This may actually not be an issue if Sykes Cottages act on the email I sent them today but I want to be prepared in case they don't. My wife and I had two weeks on Skye booked and paid for for April last year but obviously couldn't go so carried it over to this year, but still unable to go because we were due there on the…
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Differing t&cs holiday villa letting company
Good morning all, Just looking for a little advice. We booked a holiday last year when things started looking better after 1st lockdown to go away this summer, booking flights and villa in Spain booked separately. A couple of unknowns right now are 1. we will not have had both vaccinations by then so if a vaccination…
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Wowcher
HiI purchased a 2 night break at a hotel in Scotland as a xmas box on 23rd November 2020. I booked it straight away as I wanted it for my brother and his fiance to go on his birthday, which is January 9th. I received an email from the hotel on xmas eve stating that because of the lockdown the hotel has to close and if I…
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Easyjet - movingflights to ones with cheaper price
HiI suspect I know the answer to this, but if I move a booked flight to one where the actual price is lower than what I have already paid, do I get a refund for the difference?
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Refunds
Can anyone help me on this forum???We booked a holiday back in 2019 and we were only given the option at the time of paying by Bank Transfer - bearing in mind we were planning this a year before we actually were supposed to be going away!!!! Obviously the holiday was postponed due to Covid restrictions but we were told by…
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Being refused flight refund
Hi, Looking for some advice please. We have been trying to claim back out money for a year now. Here is a brief description of our issues. We booked flights with the flights guru to travel on 6th April 2020. As you know there was a ban on travel. We contacted the flights company who refused a refund and advised we could…
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Ryanair refusing refund
I’m just not sure where to go from here and I’m hoping
advice will help me decide. Having contacted Ryanair by
chatline/telephone/letter/email/online forms. Having gone through the claims
process with Resolver and escalated to CAA (this might still be ongoing) I’ve
just received an email from Ryanair that once again says…
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holidayautos - Impossible to get a refund.......
I had a car booked with Holiday Auto's which I had to cancel the booking of due to the Corona Virus Outbreak. I cancel this on the 18th March and received an email saying I will be refunded within 20 Business days, After the 20 days I chased them up only to be told it would be 25 Business days. I have just received another…
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Travel Ban and hotel booking
Hi everyone! We were due to go to Amsterdam during Summer 2020. This was rescheduled to Easter 2021. I had booked a stay in an Ibis hotel in Amsterdam. With current government guidance in NI I am not allowed to travel. I have contacted booking.com and hotel and they say it can only be rescheduled until end of year. It was…
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Village hotels
I was about to book a promotional offer for a 3nt stay with Village hotels. It is all inclusive with access to leisure facilities and breakfast, lunch and dinner so I called them to ask what the situation would be if Covid forced facilities to be closed so couldn't provide the meals etc. Apparently as its a promotional…
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Par Sands caravan holiday cancellation
Hello, I was hoping that you could help me on a recently cancelled caravan holiday that I had booked for 31/5/2021.I booked a caravan for Par Sands in Cornwall through Breakfree Holidays last year. The initial deposit was made through Breakfree but when I went to pay off the balance with the caravan site itself they told…