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lastminute.com refund
Hi all, Has anyone tried contacting lasminute.com with regards to a refund after a cancelled flight recently? My flight to Jamaica flying from Manchester on 15/11/20 was cancelled by TUI as a response to the latest lockdown.. I had booked the flight through lastminute.com who emailed me on the 4/11/20 telling me of this…
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Re-booking flights Easyjet- only allows me to change one at a time
I am trying to re-schedule my flights with easyjet due to covid, but website allows you to change only one flight at a time i e change outbound or inbound a time. It means you lose money if the new flight you are booking is cheaper and you cannot use that excess for inbound flight. Is there any way around it? One option…
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Destination2
Hi, Last
year we booked a holiday to the Maldives for later this year via Destination2. With
all the uncertainty around what will happen with lock down and whether
vaccinations will be required to travel, me and my partner are trying to weigh up
our options as we are due to pay the remaining balance next week. We had…
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Leisure Guard not continuing cover on renewals
My Leisure Guard travel insurance is up for renewal in July. Apart from increasing premium by almost 40%, it now excludes any pandemic cover other than contracting it while away. So no cancellation cover if you (or relative) catch COVID before traveling. MSE advise that same terms should, according to FCA, be carried over…
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Hotels.com voucher only valid for first room booked
Hi, I had a hotel booking in Barcelona for May 2020, that was obviously cancelled due to COVID and a voucher was issued in July 2020 valid for a year. My booking was for 4 adults, 2 rooms for 2 nights for around £440. The voucher email stated the total that matched what . So I was happy to accept the voucher due to still…
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Is it better to use a credit card to book flights during this pandemic?
Hello! I have to be in Canada this autumn for personal reasons. I want to book the flight tickets now. But I am afraid of losing money or finding it difficult to get a refund if the pandemic worsens later this year. So, would it be better to use a credit card, instead of a debit card, to book the tickets? Would it be…
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Pay balance or lose deposit on villa holiday?
Early last year, when no one thought Covid would still be with us in 2021, we booked a large villa in the south of France for a family holiday (via a reputable UK villa agency) to coincide with some 'major' birthdays in the second half of June 2021. I paid the deposit and, now that we are 3 months away, am being asked to…
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Please delete
Please delete Posted twice in error
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Travel insurance automatically renewed April 2020
I booked a non cancellable Rotterdam hotel on 5 Feb 2020. Coronavirus restrictions prevented travelling. Hotel offered same dates one year later and dates are 7-16 May 2021, so one day before Government will allow travel. Hotel will not waive non refund of payment. As AXA policy renewed in April 2020 I believe I read that…
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Furlough payments
I have been furloughed since January 2021 my boss is telling me I won't recieve every furlough payment as there is a cost to his business! I have only had 5 payments of furlough since January. And hes telling me I won't receive March's furlough till April. Is he ripping me off?
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Bank requesting charge back refund back!
Strange thing happened... We had flights which were cancelled last April. After 4 months of trying to get through to the OTA (customer services abroad and woefully understaffed - unable to get through to anybody who could help) I initiated a charge back request through my bank in August. I though that this was my last…
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UK Travel Insurance with Covid Cover
Good Morning, Im hoping to book a couple of UK based holidays for my immediate family (myself,husband and two young children) for the end of the summer holiday and autumn half term. I was wondering if anyone has any Travel Insurance recommendations that would cover us in the event of national or regional lockdown…
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Eurotunnel frequent traveller
I purchased a Eurotunnel frequent traveller in June 2020. Of the 10 single trips i paid for upfront at a cost of £480 i have only managed to use 2. This is solely down to covid and my inability to travel for obvious reasons. With no prospect of travelling anytime soon i have contacted eurotunnel and asked for an extension…
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Hotel in the USA - refund issues
I like many have had our flights for our forth coming holiday to Boston, Salem and Plymouth cancelled - I had only book one hotel, this was in Salem as there was a specific room that DH wanted to stay in - the rate I booked was one that could be cancelled up to 24 hours before arrival. We were due to arrive on the 6th…
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COVID 19 - Insurance if FOC adds counties on no fly list
Hello I wonder if someone can help, I can see many holiday companies are adding COVID cover to there holidays but... If i book a holiday through say loveholidays and the FOC removes that country from the list meaning our insurance is invalid but like last year companies like RyanAir continue to fly will we lose that flight…
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Tui re-booking process
We have been trying for weeks to amend our Tui summer holiday from this year to next, but each time we get through to the booking page we get an error message. Numerous attempts to contact Tui have been ignored and additionally the cost of the holiday is now £1600 higher than at the weekend. The fact that we could book…
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Hotel cancelled booking
Could anybody let me know what my rights are :- 1: booked a room and had email confirmation 2: was book now pay at hotel 3: 6 months later had email saying that they’re cancelling my booking as a somebody wants to book whole hotel for the near by festival 4: did not offer any compensation other than an email saying why and…
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Travel Agent Admin Fees
This relates to our honeymoon to Canada, which is now confirmed as cancelled. We booked the holiday via an independent high street travel agent, she arranged the package with Canadian Affair as the Tour Operator. We've today been offered circa 85% of our money back as a refund, with the balance protected on a Refund Credit…
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Refund made to a closed credit card account
I'm hoping for some help on this. EasyJet have made a refund to a credit card which was on the point of being closed but wasn't finalised due to there being a 90 day period of closure from 7th January. The refund was allegedly made on 5th February within the 90 day period but Newday the card issuer are denying having…
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Easyjet refund confirmed but not yet paid (ARN number received)
Hi, I'm having some issues with a refund from easyJet and I thought it could help me if I shared it in here - hope somebody has some familiarity with situations like this one. Basically I'm due a refund from EasyJet. They have confirmed the payment was in progress (after I submitted my details via their website and…