Pierre et vacances

cATTURLIER

Has anyone got a refund from Pierre et vacances? We booked skiing for April 2020, rolled over to April 2021, and now requesting refund. But they say we need to wait 18 months. Anyone had experience dealing with them? 

[Deleted User]

If they can’t provide your holiday in April then they should refund you. However, April hasn’t arrived yet so I doubt anyone will agree to a refund before the expected date of arrival no matter how unlikely it might be.  

My advice is to wait to see what the situation is in April.  If they are unable to provide then you can request a refund.  If they refuse in a timely manner (18 months seems excessive) then you could maybe instigate a chargeback (depending on how you paid for this).