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Coronavirus travel help & info

Discuss the MoneySaving implications of coronavirus on your travel plans: tests, quarantine and more.

Expedia - Grrrrrrr!!!
Booked a trip - flights and hotels - through Expedia last year. The flights were cancelled because of Covid and the hotels shut their doors. Thankfully no problem with the hotels as I had opted to pay for the accommodation on arrival but the flights caused no end of difficulty. They involved two different airlines flying…
Airline / Lufthansa - Only taxes being refunded
I was due to fly to South Africa in July along with 3 other people, however due to the current world events we sought to look into a refund/voucher from the airline. on the 18/02/21 I searched the options with Lufthansa in the "manage booking" section and it offered the option for either a refund or a voucher. Due to the…
Norwegian Air/CashPoints or refund?
I was due to fly to US in April which I now can't do because of the travel ban. Norwegian Air haven't yet cancelled my flight, and up until tonight were only allowing me to rebook for a later date. I didn't want to rebook as there's no guarantee on when the disruption will have ended. I was also wary of rebooking, as the…
Steam train trip voucher
My husband and I booked a trip on the steam train Jacobite (Scotland) to travel on 14th May 2020, booked in 2019. We received an emailed gift voucher (valid until 31-03-21) on 24-03-20 from the operators West Coast Railways. We assumed that due to lockdown1.0 upcoming trips for May 2020 had been cancelled but hoped to be…
Deposit for holiday not repaid (didn't pay a deposit)
Hi everyone, I'm not sure where I stand on this so would appreciate some help. My partner and I booked a holiday to Bali through the company Gap360 at the start of 2020, before the Coronavirus pandemic started. I did not immediately purchase any insurance as I was in the process of looking for the best cover and offer for…
P&O Ferries still no refund from May 2020
Please could someone help me, I honestly don't know what else to do. Apologies if i have posted this in the wrong place. I had a return ferry Hull- Zeebrugge cancelled by P&O from May 2020. I still have not received a refund, and i am really worried that they have just took my money. I requested a refund back when it was…
Hen activity
I'm wondering if I can get any advise as I'm not sure where else to ask. I booked a weekend away for a Hen Do that was due to take part last May.. obviously that didn't happen, so at the time we moved the date to the weekend of May 18th 2021. As it stands the Hen Do can't actually legally go ahead because at that time we…
P&O ferries credit note/refund
P&O have now cancelled their Zeebrugge service and as a consequence will now refund credit notes issued during the 2020 Covid cancellations...phone their helpline and press for any option. Good luck.
Moved trip to this April 2022
I booked a hotel with Loveholidays and separate flight with Easyjet. The hotel in Malta is currently closed and obviously travel isn't permitted at this moment in time. I've looked at moving both hotel and flights (third time) to next year but the flights with EJ are so expensive! I've looked at lots of other options…
easyJet vouchers - how close to flight?
HiI know it makes very little sense to request vouchers, but how close to the actual flight can they be requested? I know it's 14 days to change a flight. Is it the same for vouchers?
WizzAir Refunds
Looking for advice - Had flights booked with WizzAir for 11th Feb to Poland and back, booked before lockdown. Can't travel as the current restrictions do not allow me to. Wizz are still flying so in their eyes the flight is still available and if I cancel i have to pay their fees which amount to more than the flights. I…
EDreams - no refund to be seen !
I am looking for help please. My flight back in May 2020 was cancelled by the airline in April 2020. I have been consistently on the phone to EDreams ever since looking for refund. Despite numerous versions of the story have been told by EDreams forever helpful customer service department, I have eventually received an…
Flight Refund
Booked a package holiday with Love Holidays prior to Covid. Was due to fly in August 2920 however foreign office advised against travel to country. Received refund for hotel but not for flights. Love Holidays are refusing to refund flight costs as flight departed against foreign office advice. We were not advised prior to…
Flying from Belfast to Liverpool
Hi do I need a covid test to fly from Belfast to Liverpool? Confused.com here thanks for much
How to find out when a flight was cancelled
Is there a website that will enable you to work out when a flight was cancelled? I'm due to fly to the US on 31/3 but if things stand as they are I won't be able to enter the US so the best case scenario is that the airline cancels the flight - they've currently cancelled the flight up to 27/3 & was wondering when they…
Cox and Kings tour departing 1st May not cancelled yet but balance due next week
Booked last summer to take advantage of no single supplement offer (saving me £595) in the hope covid situation would easily be sorted by now.....yesterday got a reminder to pay my balance of over £2000 by March 2nd but surely they have to cancel the tour if govt have announced no international travel before 17 May? Can I…
Help: Axa stalling on trip cancellation payout
Please can anyone give my daughter any ideas how to get her money back! Way back in January 2020 when we could all travel, my daughter booked herself on an expedition in Central America with a company called Secret Compass as a birthday treat to herself. She did her research and took out a comprehensive annual travel…
Traveltrolley return flight Vietnam airlines stuck waiting for refund
Hi all, Had a read through other posts, so many in similar problem. Hoping someone can advise: I booked a return flight to Vietnam through Traveltrolley to fly in Nov 2020, but the flight did not go ahead, we never received any cancellation but Vietnam Airlines were just not flying. We contacted Traveltrolley, requested a…
Cancelling annual travel insurance when you haven't been refunded
Hi all, I took out an annual travel insurance policy at the start of the year as I went to Brazil from January - March. I didn't claim on the insurance. I had another trip to the Netherlands planned for May and had flights and a hostel booked. Covid truly kicked off and was declared a pandemic just after I returned from…
Delta flight change
Hi guys, I booked some flights from UK to USA back in December for this April at the cost of £820. I booked the flights through Opodo. Looking at moving these flights to October, checking Delta's website the flights come up at about £950 so obviously willing to pay that difference but when contacting both Delta and Opodo,…

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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Coronavirus travel help & info

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