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EasyJet cancelling replacement flight booked with a voucher
I know this is similar to other posts but I haven't seen one with exactly the same circumstances so I will ask. I booked a flight for Sicily in July 2020. In June 2020 I was sent an email saying the flight had not yet been cancelled but I could chose a voucher to change to another flight - I chose that option as I knew I…
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Easyjet outbound flight cancelled
Hi, last September we had our outbound flight cancelled but not our inbound one. Looking at their website I don't find it is clear what I can be offered. I assume I have lost my money on the inbound flight but I can either request a refund for outbound or get a voucher, or swap to another flight. This is where I'm…
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Getting refunds for Travelodge Saver Rooms
Has anyone had any joy getting refunds after cancelling Travelodge Saver Rooms due to COVID-19? We initially booked in February 2020 to go in March 2020, then moved it to September 2020 then moved it again to March 2021. Now we don't want to go at all but their Ts&Cs say "Not Refundable" - we don't want to move it to…
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Quarantine rules
I need return trip soon Spain to uk for personal reasons..only 1 or 2 days. Can’t find specific rules on if I have to pay for Covid test on day 2 and/ or 10. As I won’t be in uk then surely not?
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Cancellation rights as part of a party
We booked a trip to Disney for last year with some friends. They made the booking and I transferred the cash to her bank to pay for it. Obviously, we weren’t able to travel last year and so we moved it to this Easter. With everything that’s going on, we don’t feel that it would be a good idea to travel (even if the…
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Rights on deferring holiday....again :(
Hello, we have a holiday booked to Italy with Tui in May 2021....already deferred once in April 2020 because of COVID. I have currently paid £400 deposit, the balance of almost £1600 is due next week. I just logged into the Tui site and clicked amend my holiday, selecting the same week next year, same hotel, room & board…
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EasyJet - Apr trip but don’t want to go
Hi I deferred our flights from Jul 30 to Apr 21 last year as we were offered the option to change foc, before flights were cancelled. April is just round the corner and we are not keen to travel. 1) Do I wait till two weeks before travel date to see if flights are cancelled in order to get my refund? Would it be the amount…
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Shold the Travel Insurance pay us the value of a cancelled voucher from the Travel Agent
We had booked a holiday to Madagascar for August 2020 which because of Covid did not take place. We had booked flights with Air France which we have had refunded and travel and accommodation with a reputable local travel Agent in Madagascar for which we had paid a substantial deposit.. The travel agent in Madagascar…
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EasyJet help - travel voucher for cancelled flight
I booked flights via credit card last year for my hen do. Flights were cancelled due to lockdown and I got a flight voucher (should have got a refund, didn’t realise I could get one at that point). I rebooked the flights using part of the flight voucher. I am trying to cancel the flights (flights time have been…
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Question
Hi Hope all are and safe and well I have seen the post on social network sites of friends on leave or furlough but in say Dubai and India when we are told not to travel but as well school study from home then how are they able to this and on return will then need to put up in hotels for 10 days plus I am on furlough at…
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Hotel booked through Opodo closed due to COVID outbreak
Hello! Can anyone offer any advice or direction to our situation? Nearly every website mentions what to do about flights but not hotels, so perhaps I missed the announcement? We booked and paid in full on credit card for flights and a hotel stay through Opodo in January 2020 for August 2020. In the week or so before we…
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LastMinute.com fail to refund flight
I booked flights with Lastminute. Jet2 cancelled the flights due to Covid regs and paid the money back to LastMinute on 7th November but I have still not been refunded by LastMinute (despite the CMA agreement!). Can't get to speak to anyone at LastMinute, (calls are fully automated & I cant get to speak to an advisor). On…
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When flights go ahead, but you are not able to take them - frustrated contracts
There is a very common situation on this board, where people have bought flights which go ahead, but which they are prevented from traveling on.It seems that the stock advice that is given is that if the flight goes, the supplier has executed their part of the contract and it makes no difference that the passenger cannot…
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Government say don't book holidays but what about all of us who have postponed holidays from 2020
I have 2 questions. Firstly I have Easyjet vouchers which expire in June 2021 but I don't want to book any new flights at the moment - looks like I will lose the money? Are they allowed to do that? Secondly I had a villa booked in Summer 2020 with Easyjet flights. The villa and flights booked separately. The villa was…
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Airline won’t refund me
Hi to anyone reading this I need some advice . So me and my friends booked a holiday for June 2020 in November 2019, obviously due to everything going on we didn’t go on that holiday. We were told by love holidays to not pay our last payment as we were still in lockdown and we wouldn’t go but the money we did pay would be…
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Help: Travel company threatening legal action
Hello all, First time post and it’s a long one. So I was due to fly to Malaysia on the 22nd of March last year for my honeymoon. But as coronavirus became a thing the FCO warned against all travel to Malaysia and should only be essential travel. I booked the BA flights through a third party but since I had a BA reference I…
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Flight refund
Hi all , In August 2019 I booked a return flight for my daughter with Virgin Australia to Melbourne for her to go and play cricket for a season and then at the end of the season she flew upto Darwin for a 2 week holiday before flying home , her return flight was in March 2020 but was cancelled due to Corona virus ,my…
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Hotel voucher
I bought a £250 voucher directly from a hotel in December 2019 for my son and future daughter-in-law as a Christmas present. They attempted to use it last year but due to COVID restrictions the booking was cancelled and rebooked twice. Having spoken to the owner in November the booking was moved to February but he stated…
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Travelling in May?
Just wondering if anyone can advise me. We have a holiday booked for the end of May (Spain) and I'm regretting booking it now, we don't want to go but it's all paid for. So, our options are to either cancel before mid March, in which case we will lose £60pp or wait it out and see if they cancel so that we can get a full…
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Ryanair tickets purchased but not used as government changed rules
Just hoping I can get some advice. Last August I paid for tickets to the Canary Islands with Ryanair. Unfortunately before the flight, the government changed the rules so it was advised not to go to the destination. I tried to contact Ryanair but simply got a useless robochat and automated messages and I was named a 'no…