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Ryanair refund/ change
Ryanair have cancelled my outbound flight but not return flight to malta at end of April so can change for different date but no refund but to change flight to September they want 160 more so I take it they just trying to get extra money off you
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ABTA
Hi, my wife and I were on a long cruise when all the cruises were curtailed and we all had to go back to our home port. We were given a promise from the cruise line, C.M.V., that we would get a R.C.N. for the value of the portion of cruise not taken, which we received via e-mail in due course, this also had an option for a…
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Ryanair Change Baggage Fee
Hi, My flight to FUE on the 13th Feb is still scheduled even though we obviously cant travel. I have found alternative flights in the summer which are cheaper and with no change fee. Obviously I don't receive the difference in cost back. However the big problem I have is with being charged a Change Baggage Fee. I paid £60…
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Lastminute.com Hotel Booking Refund Dispute
I wonder if anyone can provide advice on this please. My husband was due to go a concert in London in May 2020 and paid £170 through LastMinute.com for a hotel room for the evening. The concert was obviously postponed and a date rescheduled for April 2021 and when speaking to LastMinute.com, they gave my husband a credit…
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Company refuses refubd
Hi all, We had a deposit down on a villa with Emma Villas for August 2020. We were offered a voucher for the deposit amount to use this year (2nd option was to pay the full amount and hope for the best...). I went back to Emma Villas recently to look at what was available for this summer but since found they have put their…
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Moved: Sri Lankan Airlines - Flights Cancelled in March 2020; still waiting for refund!
This discussion has been moved.
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Sri Lankan Airlines - Flights Cancelled in March 2020; still waiting for refund!
Sri Lankan Airlines cancelled our flights in March 2020 due to the Covid lockdown, and promised a refund within 21 days. We understood that all airlines were under pressure, so patiently waited. And waited. In May 2020 we were given a partial refund (just under 50% of the cost of our two return flights), leaving £630 owing…
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£35.00 admin fee to claim refund on travel - Dream World Travel
Hi Guys, I had a flight booked to Vietnam to see family. The Foreign Office had changed its restrictions to advise against all non-essential travel “indefinitely”. Ahead of my flight. I tried to reach out to the site I booked with Dream World Travel who busy with Corona issues and sent a holding 'We are busy email' I've…
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Is Britain required to let a citizen back in?
I'm a British citizen living in Japan. My residence status in Japan expires soon but I'm not eligible to renew. My plan atm is to go to Mexico on a tourist visa. If Mexico changes its entry requirements then what will happen to me? Will Britain have to take me in or will I be defacto stateless until covid's over? Could I…
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Flight from UK to Brazil for BrazilIian national
My GF has already had a flight to Brazil cancelled once and she wants to go back asap. It seems that she can fly via Frankfurt or Madrid but when researching it is my understanding that you cannot fly from the UK to these countries. Is this correct? I understand she needs a PCR within 72hrs of last flight. I just don't…
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Sykes Refund Process
Hiya! I’m just wondering if 45 days for a refund from Sykes is deemed appropriate. With most places offering 14 days it seems a little far fetched. I’ve read up on Martins package deal info regarding it needs to be issued within 14 days, but I don’t know if this applies to Sykes. I’ve tried to log a complaint but no one…
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Help need with easyJet Refund
Hi can anyone please advise me?? We are a family of 7 and have had to cancel our flights due to them changing the flight times and also covid restrictions. EasyJet have said that we can have a refund but only back to the card that we paid with. Unfortunately this account was closed and I no longer have access to it. I have…
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British Airways dodging US flight refund
So, we booked a family holiday to New York back in December 2019, flying with British Airways. Despite the COVID pandemic having caused the US to subsequently impose travel restrictions / bans on non-US / non-essential travel, meaning we couldn't reasonably use the tickets, BA is refusing to give us a refund. Their…
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Ocean Florida refunds and Travel Trust
My Ocean Florida holiday was cancelled by them in June. They repeatedly change the refund dates and I still haven't received my money. Their t's and c's state that all the money is held in trust by Travel Trust and isn't released until the holiday commences. I spoke to an independent travel agent who is a member of Travel…
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KLM refund request - how on earth do you get a response?
Last year we booked with KLM to travel Newcastle to Bologna in March 2021 however I noticed the first flight (Ncle to Paris with Air France) now shows as cancelled. Obviously that means the remaining flights need to be cancelled but I am scared to do so as whether you get a refund or voucher depends on who cancels the…
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What do I do now
Teletext Holidays (yes - never again) obviously cancelled my holiday. The flights were with EasyJet who have refunded me. Every time I contact /Email Teletext Holidays for the remaining refund I get fobbed off with various excuses like “you’ll have to wait” etc. etc. Anything else I can do apart from wait ???? Paid on…
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Obtaining a full refund from Hoodaki/Benz Travel
Hi. I am looking for help/advice regarding obtaining a refund from Hoodaki for a hotel stay in Disneyland Paris. I originally booked my stay for May 2020 which I then had to change to Feb 2021, however, Disney have extended closure until April and the hotels have followed. I contacted Hoodaki explaining to them that the…
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EasyJet flight cancellatio query
I have a query around accepting a voucher for an EasyJet flight cancellation I booked for 5 people (4 adults & 1 child) to go to Granada in February 2021. The flight was cancelled by EasyJet and I have a query around the refund and/or voucher options. I have booked replacement flights for 2 of the adults (myself & husband)…
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EasyJet - are they actually flying?
So the coronavirus thing has meant I have been booking flights with, as it happens, EasyJet for say 6 months in the future, to give us something to look forward to and on the off chance that we’ll be able to travel come that point. The flight costs are low enough that I’ve been happy to risk losing the whole ticket price…
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Caravan site fees
Hi we have a sited caravan and the yearly fee is due on the 1st of March at a cost of £2000 the owners have said this will still be due to be payed and if the site doesn’t open as it normally does on the 1st of March which it doesn’t look like it, no refunds will be given, the site fees are from 1-03-21 until 31-10-21. It…
