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Car Insurance
I have been locked down in France and unable to use my car in UK. If the car suffers consequential damage from lack of use, can I claim from my insurers? I have comprehensive cover from LV. Thank you in anticipation
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P&O Not refunding
Hi ThereMy parents, basically booked a cruise in the Carribean for Mums 80th Birthday. They were due to leave in February 2020 after a consultation with my Mums doctor, as she is on medication that reduces her immune system the doctor wrote a letter to say that in her opinion she should not travel due to the virus. They…
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AVOID DoYouSpain car hire company
Booked a hire car with DoYouSpain for a trip to Murcia first week in March a trip I had to bump from last year due to travel restrictions. Paid up front end of August, good price and contract stated FREE cancellation and amendments, which was obviously important due to volatility of travel. I have prrof of this as I took a…
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Costa Cruises uncontactable and no deposit repaid
HI - we had paid £350 back in 2019 for a costa cruise that should have sailed in summer 2020. When we went into lockdown the cruise was cancelled and we had the option to receive a refund or use the money in future. We asked for a refund..... We chased this up in June and was told they would be paid in August. We still…
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Bringing Calor gas to Europe
Hi. Covid permitting we aim to go to France this year (late May 2021) from the UK via ferry with a caravan in tow. The caravan has a couple of calor gas bottles on board. Anyway, apparently there is a rumour flying about that Calor Gas bottles which are tested in the UK may no longer have pan European acceptance. By that I…
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Parkdean holidays and refund
I had a Parkdean break booked for September which was cancelled due to our area and the area of the park both being in the highest tier of restrictions. They offered a voucher refund only, no cash, so we took the voucher and rebooked for February. We paid an additional £18 to cover to price difference between the original…
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Visa for Study in Spain - Please help
Hoping someone can help on here. Daughter has a place to study for in Spain at a Uni which starts 2 Feb until mid June ( she knows she cant travel until the current restrictions are lifted by Spain) We have been trying to get her a 90day+ student visa since Brexit. Spanish Consulate in London have closed until further…
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Easyjet - current refund/moving flights clarification
Can I just check my understanding of the current situation
with Easyjet regarding upcoming flights and where I stand with moving flights,
getting a refund, taking a voucher etc I have flights to Tenerife booked at Easter. These flights were moved from last Easter
when everything was just kicking off with COVID-19 to August…
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Holiday cottages who cannot provide service due to lockdown rules
Hi, I’m really hoping someone can advise me. Me and 11 others have paid over £100 deposit each for a cottage for a hen do taking place at the end of March. We obviously won’t be able to attend this under government guidelines unless something miraculous happens. But the owner of the cottage says she won’t refund us and if…
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Covid job retention
I have recently just left my job as a teacher at a public school after handing my notice in. I was due to start a new job abroad however this has been postponed by Covid. Is there anyway if my old school putting me on furlough I have heard a few people mention it but can’t find anything which says it. Any help would be…
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Travel rights to UK under current restrictions
My Brazilian fiancée finally received her fiancée visa in December, after a full year apart because of Covid. Just a couple of weeks after she quit her job in Brazil and bought her flight to UK, the government announced the travel ban on Brazil. I have contacted the Coronavirus Immigration Helpline to clarify whether she…
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Rights after legally prevented from taking flight due to CV-19 (from Moldova to Italy)
So I had a flight booked from Chisinau (KIV) to Rome
Ciampino (CIA) with WizzAir on the 20th June this year. At that time the Moldovan government were preventing all
but Moldovan nations from entering the country. So I as a British citizen was
legally prevented from taking the flight. The flight wasn't cancelled and…
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Virgin flights
Hi, please be gentle. We have two Virgin Upper Class tickets booked to New York and San Francisco and my husband has just been diagnosed with cancer. The booking is flexible and we can have two date changes and one name change. We have travel insurance but it finishes March 21 and the first flight is end of May 21. Are we…
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Booking Holiday November
I was looking at booking a holiday in November and was wondering if there was anything i needed to before or after booking incase it doesn't go ahead or does but can't go on the holiday due to tier lvls or another reason Thanks any reply's will help
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Norwegian air flight cancelled refund rights
Hi booked flights to Florida with Norwegian Air to depart September 2020 but due to COVID flights cancelled and money converted to cash points. Flight was rescheduled for March 21 but due to my partner requiring chemotherapy we couldn’t fly so paid £550 to reschedule again for October 21. Norwegian Air have just cancelled…
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Am I entitled to a refund
Hello Just looking for some advice. We are due to go to Dubai at the beginning of March (should have gone last March but moved it back a year) with things as they are and restrictions due to go on until the end of March I'm not sure we'll get away. I just wondered if I'd be entitled to a refund? When I spoke to my travel…
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Help ?
Hi! I booked a holiday via teletext holidays on 29/11/20 due to travel 21/12/20 under the condition of anything was to change with coronavirus I would be given a refund. At 00:01 on 21/12/20 the Portuguese government restricted all travel for non Portuguese nationals.. Teletext rang me the night before to tell me it’s fine…
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Weekender Breaks/Wowcher mystery holiday
November 2019, I booked a mystery holiday through Wowcher, this then proceeded to book through Weekender Breaks. I booked for May 2020, and due to Covid, was unable to travel. They contacted me and only gave me the option of rebooking at another time. I booked again for November 2020, and still was unable to travel due to…
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UK holiday refund
Hi I need some advice!I booked a self catering cottage for last October for 8 is us and paid in full. Obviously due to COVID restrictions this could not go ahead. However the accommodation company did not contact me to cancel,it was myself who contacted them a few days before obviously expressing my concerns about…
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Flight refund
My son had his flight cancelled on the 30/12 . He was flying from Manchester to Brisbane and had booked this with go to gate website . The flight was emirates to Dubai , then to Manila and Papua New Guinea and finally Brisbane . manila were not allowing any uk passport holders into the airport even though this was a…