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British airways voucher
Me and my partner canceled our holiday to Vegas for our wedding early July because of a lot of uncertainties with covid and excepted a voucher. We got the voucher in august and rebooked straight away for April and paid a further £129 on a credit card on top of the full balance already paid for the holiday. The same credit…
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Get Ocean Florida refund fast
After months of no joy on a refund I going that OF have all customers money held in trust by Travel Trust. OF t's and c's state no money is given to them until you start your holiday. I wrote to OF asking why my money had been taken out of trust and kept, if that was the case to which they didn't reply. Finally I…
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TUI Holiday Conundrum
Hello, We've got a weeks all-inclusive booked for Gran Canaria that leaves on 8th March 2021. Tui have cancelled all holidays until the 7th March 2021. We can amend the holiday for free (no amendment fees) up until Monday 15th Feb 2021. However all future holidays are coming out at well over £400 more expensive. We are…
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Luxtripper trip to Sri Lanka late March 2021
Hi all, booked a trip in March 2020 to Sri Lanka in multiple hotels with excursions booked and then the maldives. Had what I thought was good travel insurance but then the covid19 pandemic hit. We couldn't go and insurance company wouldn't cover it. We payed by credit card and they said they would refund if the trip got…
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Rights for forced amendment
On the 1st of May 2020 we had paid £1,200 towards the
original holiday booked to fly out on the 24th June, at that time TUI
were maintaining that all flights and holidays would resume from June the 11th
– there was no free cancellation on offer. A Tui customer services advisor on
the telephone made it clear our options…
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Coronavirus quarantine hotel
Hi, I have a honeymoon booked to Dominican Republic in June (moved from last June) and with the quarantine hotels that have been introduced I am growing increasingly concerned. We have saved for years for this holiday, and simply don’t have £1750 each to pay for a quarantine hotel. Looking at insurances none of them seem…
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Vueling flight credit....will never use in time
HiI have a Vueling flight credit for £1k, which I had to take as they weren't refunding. This runs out April 2022 but the way things are I can't see this being used by then. I have read nearly all of the info and I know that anyone can use the voucher but as most of my friends , family are in the same age group as me 59 +,…
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No entry to uk without proof of negative test.
so they've just thought of bringing this in to force now? should it not of been in place from day one? look at the state we're in. unbelievable.
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Last minute.com travel voucher
My holiday last year was obviously cancelled and i received a voucher from lastminute.com which was valid for a year. That year is almost up and i want to extend this voucher but cant find any information that helps me do this. Has anyone been able to do this and could advise me how or if i am able? I would have hoped…
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EasyJet vouchers
I have along story which ends with us having an easyJet voucher for £1500. It is due to run out in august. looking unlikely that we will be travelling before that. Any advice? will they extend the voucher? will we be forced to book flights for travel later in 2021 so we don’t lose them completely dont suppose there is…
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Admin fees for cancelled holiday
Hi, bit of a tricky one here so I’ll try and explain the best I can. We booked a holiday some time ago but due to the threat of Covid still being high, we cancelled in October last year. The holiday was due to take place on 1st of March. When we cancelled we were told there would be £300 admin fee for the cancellation…
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LastMinute.com
Like loads of other people, I booked on LastMinute.com for a holiday back in February, for a holiday in June. Obviously flights were cancelled. I spoke to LM back in August, they said they had my money back from EasyJet but they weren't paying it out until they'd also had the refund for the return flight. It's now almost…
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Travel insurance - coronavirus cover shown on web site but not in policy document
I've been looking at a Coverwise single trip policy for September 2021. Their web site has a link on the home page to their coronavirus cover (through AXA), which includes cancellation due to having to isolate. None of the travel insurers I have used before include this, just cover for a positive test.When viewing the…
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Go to Gate
Last February (2020) I booked my family return flights to Melbourne with Virgin Atlantic via Gotogate. I used a credit card for the booking. The flights were scheduled for December 2020 so we’re cancelled due to COVID. I received confirmation of cancellation during November 2020. I then claimed a refund for just over £3k.…
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Possibility of school group travel abroad mid June?
Hi all, What do you think is the likelihood of a school group travel to Borneo in June this year going ahead? (Scottish school trip) My daughter is due to travel mid June with a school group. We would rather she doesn't go, and she also doesn't want to travel but company are insisting they will still be travelling until…
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Trying to get Easyjet refund for my 80 year old mother
My mother made an Easyjet booking for 8 family members in November 2019 for a holiday in May 2020. She paid £5,600 from her savings. When Covid19 forced the trip to be cancelled she accepted a voucher, having no idea of the length and severity of the pandemic crisis that would unfold. Since then it has become apparent that…
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EasyJet refusing to refund
I booked flights to Lanzarote for January this year before lockdown mark 1. In December EasyJet moved my outward flight from Luton to Gatwick and brought it forward 7 hours. The return flight remained into Luton making it pretty impossible to use the booking. Just prior to lockdown 3 I asked for a refund as there was no…
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Aerlingus NYC flight refund
Hi Folks, I bought my mum a flight to NYC for late November 2020 (purchased in March 2020). Due to the UK travel restictions which was essential travel only (and god knows what rules at immigration in the U.S) she could not go. We waitied a few weeks to see if they would automatically contact us but it turns out the flight…
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Question re entering UK from Tannzania
Can someone clarify the rules on entering the UK from Tanzania, did I read it right that there are no exemptions for certain workers like there are from other countries ? They have to go straight to where they are isolating and stay there for 10 days ?
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PCR test claim
Hi all, I’m trying to understand if and where/who I can claim the cost of PCR tests as we weren’t allowed to fly. To give some context my wife (British) and I (Spanish/British) had booked to go to Spain and spend Christmas with my family as we hadn’t seen them all year due to the pandemic. In order to be allowed in Spain…
