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Hi, last September we had our outbound flight cancelled but not our inbound one. Looking at their website I don't find it is clear what I can be offered. I assume I have lost my money on the inbound flight but I can either request a refund for outbound or get a voucher, or swap to another flight. This is where I'm struggling to understand what my options are since it doesn't state how much I would be refunded - do I get aviation taxes money back as the flights were only around £20 whereas the taxes are £77.
If we choose to get another flight, how much of our original outlay would go towards this? We paid around £180 total for our return tickets including the speedy boarding etc.
I'm also struggling to understand the voucher option and how much this would be for.
Can anybody please clarify a little? Thank you.
If we choose to get another flight, how much of our original outlay would go towards this? We paid around £180 total for our return tickets including the speedy boarding etc.
I'm also struggling to understand the voucher option and how much this would be for.
Can anybody please clarify a little? Thank you.
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Replies
By the sound of it, we would have been classed as "no show" passengers
We had things going on around the time, the flight was cancelled 3 weeks before and we expected the return to have been cancelled too.