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Returning to Tesco Mobile
I used to be with Tesco Mobile for a few years but moved to Lebara but now in process of going back to Tesco Mobile.After leaving Tesco Mobile my account was still available if you logged on with my old number number, nothing shows if it is active or not, but as the number had been ported to Lebara I thought it would have…
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Lycamobile issues
I'm surprised there hasn't been more about this but following on from the Cyber attack that Lycamobile experienced almost a month ago I understand many customers are still being affected and in my case an attempt to leave has been botched by them. I won't go into what happened at the start and the horrendous issues I had…
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Rejected by O2
My wife's Plusnet mobile was being discontinued and she followed my advice to switch to O2 for the roaming benefits. O2 rejected her application without giving any reason. Both she and I have similar incomes, have lived in our mortgage free house for years, have no debts, no defaults, on electoral roll etc etc. In the end…
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why are they all so big?
I cant find any low to mid range phones which are a nice size. The iphone 7/8/ se was a nice size, may be slightly weighty. Androids, nothing, except really cheap alcatel which is no good for anyone. I am tempted to go back to basic phone like nokia 110 4g but I chat to most people.on whatsapp now so it would be hard to…
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Vectone mobile gone awol , network gone dead.
I'm not sure if this is the right section to post this but I'm pulling my hair out. 48 hrs ago my vectone mobile sim disconnected from the network I've been trying to call customer services for 2 days most of the time I'm in a queue of 150 to be cut off after 2hr wait. And this has happened multiple times Its a pathetic…
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Caribbean temp sim card
Going on a transatlantic cruise and need a temp sim card to cover the Caribbean part of it. Currently with Smarty who offer up to 12GB data and inclusive minutes and texts for EU roaming but don't do any international package and want crazy money to use mobile over there on a call by call basis. Is there any way I can sign…
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Samsung Galaxy S23+ Plus crystal ball question
Hi all, I'm keen on the idea of getting the S23+ and looking at the prices approaching Black Friday. I pay £12 a month with EE for 17GB data (top speed) which I'm happy with so looking at a sim only phone. Amazon are offering this with £200 off taking it down to £949 with the new Samsung offer for free ear buds, £100…
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Sky mobile signal data etc.
For the last 4 weeks have had no mobile Alwinton fi data as there is an issue with a local mast The next update is due 23rd Nov. When I asked Sky why it wouldn't connect to another mast eg200 miles away they said it will stay connected to my local mast(home) and it won't be able to access any other?,is that correct?.…
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Android phone
Hi Guys I have an Android phone and at the top where it show your signal i keep getting a telephone with a 1 by the side of it. Any ideas what it is i thought it was something to do with the the answer phone but everytime i check it says there no messages....Its also a dual sim one Smarty+EE.
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Want working WiFi calling
Hello,I am currently with Lebara, but not for long. They are supposed to have WiFi calling, but I cannot make it work with my Fairphone 4, and I do not wish to change phones. Lebara's support was nothing short of abysmal. So, can anyone recommend a good provider that have good WiFi calling, good online chat support and not…
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Virgin SIM to O2 Migration change of rules?
Hello, I have been waiting for my Virgin SIMs to move to O2 since I was first notified earlier this year. I had 2 and the first one was moved in July with loads of issues now happily resolved. About 2 weeks ago I received an email about the 2nd SIM telling me that all SIMs would be moved by the end of November - and if…
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No 4g on newer Samsungs
On a voxi sim only deal. I have used the sim for a few years in refurbished phones to keep the cost down. I've gone from Samsung S8 to S10 to Pixel 5 with no issues at all. Thought I'd move to a Samsung S21 but no matter what I tried, I could not get 4g... just stuck on really slow "H" status. Checked APN settings many…
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EE call bill almost £1000
Hi all just after some advice, my daughter went on holiday to Turkey recently and turned off her roaming and made calls to her boyfriend back in the Uk resulting in a £970 mobile phone bill, EE have explained the Wi-Fi calling is just an aid to calling and not actually Wi-Fi calling. As she thought. Any arguments I can go…
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cancel auto renewal
What happens after cancelling auto-renewal of a 30-day mobile plan with lycamobile? is the telephone number cancelled or it will be active just to receive calls? Basically I have cancelled the auto renewal on the last day (today) but I activated the new sim card with the new operator today as well and the number can only…
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Plusnet to EE £6 Deal. Did you switch and have they both taken money?
Switched from Plusnet to EE recently and Plusnet took their £6 as usual. I expected that with the 28/30 day notice period so may expect a small refund on that because the billing/leaving date is not a full month. But EE have already taken money also, do they take money on a set date no matter when the transfer happened?…
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What does this Plusnet email mean?
Could someone please help me understand this? Does it mean I won’t be able to make calls from January? I can’t understand why they’re switching off 3G but keeping 2G. Also when it says ‘you won’t be able to use the internet during a call’, why would anyone want to use the internet while they’re talking on the phone? I must…
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O2 - how to actually speak to a real person
They screwed up my order and I just can't get past their infernal chat bots - is there a number where I can actaully talk to a real human being or is that too much to ask these days?
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Has Vectone Mobile been hacked!!!
Regarding Vectone mobile who services suddenly stopped over the last few days, i’m sure you’re already aware of it, but there is no definitive information about what’s actually happened to the company.I’ve been reading reviews on trustpilot, quite a few people had mentioned a man named Farooq who had help them out. When I…
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Are small MVNO companies too high risk? (eg Lyca, Vectone etc)
Vectone and Lyca both seem to have caused headaches for their customers recently. Given how important a mobile number can be - not just to be contactable but for 2FA etc - should using a super cheap SIM be a potential concern, given the headache that the loss of a phone number can be? I had over a decade of great service…
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Lyca Mobile is a Joke!! Cruel Joke..
I made unfortunate decision to Port Out from Plusnet and Port in to Lyca Mobile on 29th September. Last 1.5 weeks I am suffering, initially I was unable to even login to my office laptop. Even now I am completely affected by this as the number I am using for last 10+ years is dead for 1.5 weeks now! Lyca Mobile CS is an…
