3 says old SIM is inactive but phone says otherwise
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I'm trying to get a 3 SIM that I've not used for a couple of years reactivated but their call centre says say they cannot do so. I've also got an old iD SIM that I know is inactive so I've put them both into a dual slot phone and they show up differently. However, the 3 one still can't receive calls or texts. Why isn't my phone saying it's inactive?
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Comments
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Can you make a call on the Three sim?1
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Why do you think it is still active? Is there any reception bars showing and can you make a call?1
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Veteransaver said:Why do you think it is still active? Is there any reception bars showing and can you make a call?0
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The phone is indicating that you have made the Three SIM the "active" SIM for calls, SMS etc.
It's not indicating that the SIM is available for service,
This functionality appears when a phone has the ability to have more than one SIM.
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