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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

O2 - Complaint Advice
Hello all, I'm looking for some advice on an ongoing complaint with O2. I have a contract phone which I pay monthly by direct debit both airtime and handset cost. I paid a deposit towards the phone (which I've received back) and £40 up front. 1. The first issue was when I called to query my deposit I was told that I owed…
Suggestions for new mobile phone sought
Yesterday, I received an e-mail from my network (Talkmobile) telling me that the 3G network is to be taken down next year, and that I will therefore need to buy a new phone. I'd appreciate a bit of help choosing a new phone, please. The lady in Currys/Carphone Warehouse tried to help, but didn't really know her subject.…
Buy phone or contract, which is better?
Hello, I’ve been on. A sim only contract for 2 years and I’m now thinking of upgrading my iPhone. Do you know if it’s generally better/cheaper to go on a contract or to buy the phone outright from apple and stay with a sim only deal? I can’t decide what to do.
Samsung s21 ultra factory factory reset, How?
I'm giving this to my daughter (bought it for my wife and she doesn't like it). Anyone know how to factory reset it? There's no option under settings apart from reset data, which isn't a factory reset. Youtube says to drop it into recovery (power + vol up from off), but I've tried that a dozen times and it will not go into…
Best plan for parents (2 phones)? One uses data, one doesn't
Parents (elderly) are currently on some ridiculous Vodafone contract where they pay more per month than my family of FOUR does, and one of them doesn't even have/use data. I've been looking around the internet...all the plans seem to assume you want data on your mobile, but my dad doesn't want or use data...just wants…
Is switching from vodafone to a 3rd party worth it in this case? any cons?
I've been with vodafone for many years on a sim only deal, it's around 15 pounds a month. I've seen on sites such as talkmobile that there are much cheaper deals for the same package I have either with other networks which use Vodafone or I can sign up with Vodafone again but through a 3rd party. I've requested my PAC code…
iPone 13-" eSIM compatible and network-unlocked"
I am on the verge of becoming an iD customer with a new iphone 13 mini. I want to use the Airalo app in Turkey so I can make a call as soon as I land- there is no WiFi at the airport. The app is asking me if “eSIM compatible and network-unlocked”. I am not mega tech savy with mobiles and this will be my first ever new…
Getting a new PAYG
Mobile novice here, only ever had one mobile! On a Vodaphone PAYG now, looking for a new mobile (old one is glitching) that is PAYG. Do I need to get something that is 5g compatible, I hardly use my mobile, nearly all my internet usage is on my PC? I have a local Carphone Warehouse but I am such a mobile novice I can see…
Feedback on Lyca Mobile ?
I am going to order a sim (or two) using the MSE deal shown below at 1p for 30 days then 4.75 after so £2.38 a month for 3gb data, I gather from other posts they the delivery time for sims are slow but network is O2 which is same as Sky and Tesco, I was going to wait until the 31st May when the offer expires but seems best…
A Smartphone
I want to get a cheap smartphone to send e-mails , take photographs and most important register and log in to my Bank app Which phone would you recommend ?
Talkmobile
Hello I am currently with Plusnet mobile. I've heard they may be closing soon, so I'm looking to move elsewhere. My first thought was to go back to Sky or Tesco but have been reading bad things about the O2 network, So I'm thinking of trying Talkmobile on the Vodafone network. Does anyone have any good/bad thing to say…
RWG
Hi, I was ready to swap to Asda Mobile but then I saw RWG being mentioned here a few times so have looked into this. I'm a bit confused how it works. Is this correct: If I don't buy a bundle, the SIM is free but I need to buy a top up and get charged 5/5/1 (voice/txt/data).If I get the ukrwg0 (FREE £5) bundle, getting the…
Switching from Lebara -> Lycamobile
I can request a PAC code from Lebara, and then port my number, but Lebara say I have £10 credit with them. I'm unsure how this came about because I signed up to the £5/month MSE offer some time ago and don't remember paying an extra £5 to start the process off, and their records don't seem to go back that far. Lebara don't…
EE PAYG roaming charges
Hi From June 6th EE are going to start charging £2.50 per day (or £10 for 7 days) to access my pack allowances when roaming in the EU. I don't want to move from EE but I do have a dual SIM (but not eSim) unlocked phone so I was wondering if there are any cheaper options available? It would be mainly light data use (general…
Help me out with Lyca Mobile SIM Deal
I have a plusnet SIM currently, but after they have given the option to go to EE (more expensive) or go elsewhere I found Lyca offering a better deal. I've never seen much about them about ordered a SIM/bundle but I am confused. They took £2.95 initial payment for the sim but there is no info in the confirmation as to how…
Phone stuck in bootloop.
Hi everyone, My daughter has a Poco X3, since yesterday it's been stuck bootlooping. It's running stock rom, not rooted. It came out of her bag doing this, so no rom update but maybe an auto updating app? It displays the Poco logo, and then reboots straight away. I've tried all the normal ways to get it out of the loop and…
Tesco Google Pixel 6a deal
Has anyone tried the Tesco google pixel 6a deal which reduces the phone charge to £234 if you take out a 1 month rolling sim card? I've read about it on hot uk deals but some people are suggesting that they are being charged the full price of the phone, if they cancel the sim card after 1 month. Anyone tried to cancel the…
Three app no longer works on my Huawei tablet. What to do?
I have a Three number and PAYG account. The account gives me a data allowance every month. I use the account on my Huawei MediaPad T3 10 (the model ref is AGS-L09), which runs on Android 7.0. Until now I have been able to use the "My3" app installed on the tablet. But today I was unable to login and use the app: a message…
Can’t login to my account on mobiles.co.uk
Hello. Is anyone else having difficulty logging into their mobiles.co.uk account? It looks like it is going to log me in, briefly flashes up the my account screen, then dumps me back at the login screen. Anyone got any ideas? Many thanks. M.
Lebara - data cap
Dear All, Might seem a stupid question but when you reach your data cap, for example I have a 5Gb data bundle, will your data use stop or will Lebara automatically charge you for any data you use above 5Gb. Ideally I want a data cap and the choice of paying more for extra data rather than automatically being billed so…

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MSE News

Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.

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Mobiles

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