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Lebara Auto Renew
Hello There, Hoping for some advice from anyone who has bought a Lebara sim only contract via the MSE links in the past. I have just bought a lebara 12GB sim only contract from the MSE cheap mobile finder. I just logged into my account and checked that the "auto renew" is set as "Off" and when I try to click it to "On", it…
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Warranty
Hi, OAP seeking help. Does a monthly contract phone purchase ( from O2 say ) come with any worthwhile warranty ? Also is insurance necessary or usual rip off ? All advice appreciated.
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O2 wifi calling won't work - Android
Motorola Moto G31 (w) Currently with Three and WiFi calling works fine I tried Lebara but can't make WiFi calling work and they never said that it would, so now I've got an O2 sim only contract because they told me that WiFi calling would work ... but sadly, it doesn't.Google hasn't offered much advice only that maybe I…
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30 Day notice EE
Apologies if this has been answered already. Contract with EE ends 11/8/23, have to give 30 days notice to leave, rang today which is 42 days notice. Told by the EE rep that I have to give the 30 days notice on the 30th day, not the 29th or 31st but 30 days only! Common sense would say this is wrong, can anyone confirm?
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Samsung Fold/Flip owners BEWARE
I have been a loyal Samsung customer since the very first Samsung phones came out, and have enjoyed my Galaxy Z-Fold 3 since buying it in August 2021. Last week, the inner screen developed a major fault - a thick black line appeared down the hinge and the right side of the phone stopped being a touch screen. The phone has…
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Contract ending soon - next steps?
My phone contract with EE is ending shortly. I will of course try to negotiate again with EE, but their contracts are now nearly double the cost of some of the opposition. I’m not against leaving EE due to a recent poor customer service experience with them. I was after some advice on the following please: * I recently…
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Testing O2 sim?
I want to move from ThreeTrying the Lebara 49p deal but they won't do WiFi calling on my Moto G31 so now considering O2 (as we need roaming too) on the MSE £5 deal Would like to try the O2 'system' first to check we can get a decent signal and that the WiFi calling works.I looked at PAYG but it wants to sell me a 'big…
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02 sim
I have a mobile iphone x and Virgin is merging with 02. O2 are sending me a new sim by the 8th July that I don't want because I do want a tariff imposed on me at extra expense. I have tried phoning to cancel and I get fobbed off. Each person i phone gives me a different answer. And one told me to go to an 02 store. I aim…
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PAYG SIM for an old phone that is hardly ever used
I’m trying to help an elderly neighbour who needs a pay as you go SIM that doesn’t need to be used very often or is very cheap to use, as she has recently found herself disconnected from lack of use for 90 days, after her current network automatically changed her pay as you go to a £1 minimum spend and she stopped using…
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O2 Sim deals
Just tried to purchase a O2 sim deal (30gh data unlimited minutes and text for £8.00 a month) though MSE but I failed the credit check. When I queried this with O2 they said that "because the price was a lot cheaper on MSE website than on O2 website that's why it was rejected and nothing to do with the credit check. So…
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Aerial-Direct
has anyone found themselves in an aerial-direct contract thinking they were with O2. My wife has found herself in this situation although she is adamant she did not agree to anything on their cold call. If you managed to get out of their contract how did you do it?
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Virgin Mobile to 02 Issues with changeover
I am experiencing issues with Virgin automatic move to 02 1. My bill was £10.91 until March 2023 when it mysteriously went up to £13.85 2. The 02 switch put it to £13.84 with double data 50gb which would be ok but the phone is rarely used to make calls, rarely use data and it is never used for text messages so I thought to…
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Lyca MSE Blagged Offer
Having seen people comment about the Lyca mobile website being a bit dodgy occasionally when it comes to sign up/payments etc, can anyone vouch for/advise on the Lyca "MSE 1" offer? (Or any other blagged Lyca offer) I saw it listed on the MSE comparison tool for SIM deals. The offer (at time of writing) listed for the MSE…
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EE Treating Customers as Fair Game
I have just realised I am paying nearly full price on my kids' mobiles despite their compulsory contracts finishing last August. EE is ripping me off by still charging me virtually the full price, £28 per phone. A comparable SIM only deal is £10 per month. That amounts to over £350 overpayment in the last 10 months.…
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Porting number to Lyca?
Have just got the 12GB data SIM from Lyca, current deal at 1.49 pm for 6 months.... Trying to use the "Port in" form on their website to transfer my number but I'm stumped. For some reason it is asking for three phone numbers, "number you want to keep", "new number" and "Lyca mobile number". I've tried entering the same…
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Suggestions for a very basic mobile phone similar to 2006 era but with very basic internet
I have a phone from around 2006 which has done me just fine all this time as I only used simple calling and texts. It is on its last legs though with issues with battery keeping charge even after replacing as it seems to drain it somehow either way, even when off, with the screen doing some flickering thing taking juice. I…
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RWG one and two year deals end today
Anyone interested in getting one of the RWG Mobile one or two year deals needs to do so today because it looks like they are ending today https://mailchi.mp/64ed05693054/double-top-up-january-20222292?e=cc78e0d1ba
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02 £6.99 monthly x 12 month contract
I spent two hours speaking to 02 a week ago trying to change my tariff to their £6.99 monthly one. I’ve been with them for several years. They agreed it was available to me and tried to change but apparently the network wasn’t working - after spending 2 hours going through everything. We’ve since tried three more times and…
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Banished number
I used a sim-only number from Three for the past eight years. No problems. I'm staying in Asia long-term now. Just got locked out my Santander account so needed to receive a text. No network. Phoned three.co.uk and they said the number is banished as I didn't top up in the last six months and they cannot get it back. I…
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Double data on O2 via Virgin Mobile
I just ordered a 30-day contract SIM on Virgin Mobile. They offer data rollover but, as merging with O2, they will transfer all customers to O2 & will either double their data, or offer unlimited data. Having Aldo used Topcashback, I got 25GB/mth + unlimited texts & calls + free EU roaming + £11 cashback for £8/month, so…
