smartcellular.co.uk

ScaryJeff
ScaryJeff Posts: 3 Newbie
Sixth Anniversary First Post Combo Breaker
edited 10 April 2024 at 9:39AM in Mobiles

DO NOT TRUST THEM!

I would NOT TRUST this company an inch with your money, or your phone!

Ordered a phone on 9th March. Emailed them SIX MINUTES later to cancel order. Emailed them again with cancel requests at least three times over the following week but got nothing but standard replies.

They sent the phone on 21st March, I returned it unopened same day - Royal Mail says they received it 22nd March. Since then, nothing. Usual meaningless emails promising a refund but "takes 10 working days". They don't answer the phone and while they might send replies to emails, the replies are worthless platitudes. 

DO NOT TRUST THEM!

TrustPilot state that they have "found out that this company has been offering incentives for reviews" which tells you a lot!

I just wanted to warn anyone who might come across this post when searching for the company.

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