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Request: O2 Priority members
Looking for a favour please. If you are able to open the Priority App and search for SMARTDELAY Would really appreciate the code if its going spare. The July code expires today anyway and you will get a new one tomorrow. Would be very handy as I am at Luton airport and flight is massively delayed. thank you
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Celebrating the small wins - I followed the MSE recommendation and saved!
Hi - Just sharing a small win I made last week, after following MSE advice on mobile phone contracts and SIMs. My long-term contract with Tesco Mobile expired a few months ago. Inertia had set-in and I did nothing about upgrading or shopping around. Then I saw the MSE tips and recommendations, and did some easy research of…
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O2 reallocated my active PAYG phone number
I switched from contract to PAYG last October. All has been fine up until Saturday when my network access suddenly dropped. I called O2 from another phone on Sunday, only to be told my number was not my number and that it now belonged to a new contract customer who signed up on Saturday. I was actively using my phone up…
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CPI not applied to discount
I got my Vodafone bill and as expected it's gone up with CPI but then I remembered I get a discount applied. Why has that not gone up with CPI? Having their cake and eating it comes to mind.
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Phasing out of 3G mobile network - how to find out if my phone works on 4G?
Hi, with 3G network being phased out in the near future, how do I find out if my phone works on 4G? I found some info online, but my phone's menu is different and the way described doesn't work. The info I found is: On Android smartphones, go to settings > Network settings > mobile network. It should give you a dropdown…
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Virgin Mobile to O2 transition issues
I am seeing a couple of niggles as part of my Virgin Mobile pay monthly transition to O2. I was moved over yesterday overnight (as expected). Since then on my Samsung S22 Ultra (Android 13)... * I have the NFC icon permanently showing on my status bar. I use Google Pay, so this has to be enabled but I can't see any way to…
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mobile payg or contract
i have an old moto g5 thats starting to play up and needs rebooting often. i pay £10 a month on o2 payg. i see for £10 a month i can get a contract with phone, and i dont use a lot of data, quite happy to download things on wifi for listening later. should i go for a phone with contract or is there any benefit buying a…
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Lebara porting
Porting from Plusnet mobile to Lebara was supposed to take place on 30th May 2023. It's now 3 days later and despite several live chats with Lebara still not receiving incoming calls. Everytime I live chatted with an agent I have received the same stock answer; wait 24 hours. I attempted to phone the 2 helpline numbers but…
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Lycamobile changing from being an O2 MVNO to an EE MVNO?
There have been lots of reports of Lycamobile customers now finding they have been migrated from using the O2 signal to using the EE signal. I can’t find anything about this other than a cryptic statement that Lyca are changing their network this week. Their website still says O2. So what’s going on? Normally there would…
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MSE News: 'Revealed: The hidden cost of using your phone in Europe'
If you're heading to Europe this summer, check your mobile provider's roaming policy before you go – or you could get stung with unexpected charges. New MoneySavingExpert.com (MSE) research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your…
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Mobile Porting Problems
Please help, I tried to transfer two numbers (mine and my husbands) about a month ago from lebara to Tesco, sim only contract. They sent two SIM cards with no clear instruction who should use which sim each with a temp number. After a few days my husbands was ported over, me, I’m still on a temp number. Their customer…
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Onecom Vodafone weirdness
Hi there, I can see lots of threads about onecome and Vodafone but so far nothing like my query. I have been a vodafone customer for about 23 years, originally PAYG and more recently on cheap and cheerful some only deals. I recently noticed no payment had been taken, checked my direct debit, still active but when logging…
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Mobile carrier / service provider that lets customer disable caller ID from their own device?
Three mobile have updated their policy and no longer allow customers to disable their own caller ID without customer asking permission from Three each time you want to place a call with caller ID disabled. https://community.three.co.uk/t5/Network/Toggling-caller-id-on-and-off/td-p/9813 Which mobile phone carriers / service…
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Not getting notifications on mobile - need advice
I need advice on notifications - I am not getting a lot of notifications from Sky News and BBC News - when I had my iPhone 6s working, I always get a lot of Sky News and BBC News alerts every day, all day, but I only get 1 so often now a day on this Android mobile, even none a day. I have turned everything on,…
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Mobile network
Due to overpayment on my behalf. I paid my phone network a significant amount of money for a service I never received. When I discovered the overpayment I contacted them. They agreed to a full refund ( I know the call was recorded). Several calls later they are now saying I can have only 20% of the amount I paid. Simply,…
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Have Lyca silently shifted all 1p MSECH3GB tariffs to 49p?
While logging in to check my remaining bandwidth on a 1p SIM (still in its 1st month since activation), I noticed that the account's tariff (MSECH3GB) is now described as 49p for 6m, £4.90 thereafter. Is this just a visual glitch on the website caused by the old 1p MSECH3GB deal being pulled? Or have Lyca, without…
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EE taking over from BT Mobile - Roaming Issues
Had a shock today. I previously had a BT Mobile family bundle so we had 5 sim cards, all with same data/phone allowances and worked really well. EE took over in April as BT is letting that part of the business go. I was told it was a simple switch and we ported our numbers over and had a slight increase to the data…
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Lebara general information for the ‘not so tech savvy’
Due to PlusNet closing I followed advice on MSE and decided Lebara is for me!Anyway not sure in what order to do things I called them. I was told that to get a PAC code( Which I did). They then said I need a Lebara sim. I said I had seen a good online deal and was advised to get a sim with no plan attached. Any supermarket…
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New RWG 12-month upfront SIM £60/yr for 10GB/month
RWG have launched a couple of new pay upfront 12month SIM-only deals. £60 gets you unlimited texts, minutes and 10GB data every month for a year. (£5/month equiv) £40 gets you unlimited texts, minutes and 5GB data every month for a year. (£3.33/month equiv) Rates & Plans | RWG Mobile
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Beware of Google Store's price match offer!
Just a heads up for anyone considering purchasing from the Google Store and using their price match offer. I was shopping for a new mobile earlier in the week and spotted that Google had a £100 off offer on the Pixel 7. Their price match policy says they will match the pricing from Amazon UK (sold by Amazon UK), Curry's,…
