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porting number from Vodafone to Lebara - time to process?
How long does the port number process take? I transferred my number from Vodafone to Lebara, port in date today. My Vodafone number is no longer working, and it was not ported yet. Lebara says porting can happen anytime from 9am to midnight, but the Vodafone number was disconnected when I woke up at 7 this morning. I was…
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Three mobile didn't cancel my monthly payment after obtaining PAC and moving my number.
Hi, I moved my mobile provider from Three mobile to Vodafone on 07/12/2022. I obtained a PAC code and transferred my number over to Vodafone. I got confirmation they had received it and on 09/12/2022 I got an email to say I was all transferred over to them. Then last week I received a bill, it transpires that when I was…
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Lebara Issues
Anyone had any issue with Lebara recently. My phone was suddenly barred on Tuesday. Managed to get through on webchat and was told there was a chargeback raised so they barred me. Checked with my bank - no chargeback. Three days later I am still barred and everytime I go to webchat I am told to wait 24 hours and it will be…
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Outstanding payment to ID MOBILE
Hi i switched SIM card providers however made the mistake of cancelling direct debits with ID mobile before final payment had been made. I am owing £2 and it’s affecting credit rating. The SIM contract with ID mobile were for my three children and I have no details other than their mobile numbers. Does anyone have a phone…
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O2 Scammer/Fishing ph call
This early evening I had a O2 mobile scammers fishing ph call ringing me from 44 7482 874978 . They had my name but on answering I didnt give them anything as I noticed the number that was calling and O2 never ever calls me . Looked the number up online and read multiple reports of said O2 scam calls from said above ph…
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Three and voicemail... pulling out what little hair I've left
We have two ex-123 PAYG SIMs from three and these had for years voicemail switched off. Recently, no idea when, both SIMs somehow switched to voicemail on. NBD we thought, just send some USSD code and it's off again. Nope. First you have to call three CS to make that switch for you and before they switch it off, they ask…
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Samsung Galaxy S8 simcard
Moved to EE last month on rolling 10 pound a month and had no mobile data service for the whole month, their tech support said my phone wasn't supported by software .find that hard to believe took it to local phone repair shop and they said that's a load of rubbish.Can anyone recommend a SIM card/company deal for this 4g…
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Charged full price from Lebara with uSwitch deal
I helped my wife find a new SIM only deal with Lebara through uSwitch. The deal is for 30gb data, £3.58 for the first 3 months then £8.95 thereafter. Once we completed the order (all while double checking everything was correct), my wife received an email from Lebara confirming 30gb data SIM only package but for £15pm.…
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Lebara mobile
I s witched to Lebara a few months ago and was really pleased £4.90 a month on a rolling contract. Then I had a problem with my broadband and my provider EE asked me to send them a text. I couldn't do this as I kept getting a failed report. Apparently Lebara do not support sending texts to any companies including…
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Leaving EE
17th July my minimum contract period with EE expired 19th - EE put my regular monthly bill online for direct debit on the 26th 20th I requested a PAC code, and activated a SIM with another provider 21st - number transferred to new provider. EE have also erased my account on line and on their app 26th - EE direct debit…
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Paying for receiving mobile calls when you don't answer
I have just returned from Thailand to find that Tescomobile have charged me for receiving calls even though I didn't answer my phone. I didn't recognise the numbers so I didn't answer. Tescomobile charge £1.49 per call even though you don't answer. Is this standard for mobile phone providers?
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O2 New Billing
I have received an email from O2 advising that their billing is changing from separate bills for the device plan and talk plan to a single bill for both. As far as I remember O2 were one of the first mobile providers to introduce separate billing for each which meant the direct debit for the device plan was cancelled…
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Best time to get a new phone and contract..
Should I get a mobile phone and contract now or wait till after April when the price rises are in? Or are the post April prices for new customers likely to include the RPI increases put on existing contracts?
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RWG Mobile - bundles cancelled [resolved]
Any other RWG users found their original "free" bundles have been cancelled? My wife and I were both on the 100 min 100 txt 750MB deal for one off £15 SIM card upfront (various other versions available earlier than ours (Dec 2022) in £10 and £5 versions). Every time I make a call I am now receiving a call cost and balance…
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Help with new contract to the same provider
I have just received a new phone from ID mobile, (to take advantage of the special offers from Samsung) i had to start a new contract as i am currently with them and my old contract doesnt end until April I have just put my old sim into the new phone and it works fine Is there any way i can keep my old number as their…
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Rwb mobile
Hi, Is there anything I can do? I signed up to one of the cheap plans as I don't really need to use my phone much as we have WiFi but then last month and this month I have a lot going on and no WiFi. My mobile internet has not restarted for the new month. Non existent customer service. Last month I got through to them and…
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Samsung Galaxy A15 - no longer available for £152.10?
The link on the MSE site states that the Samsung Galaxy A15 is £152.10, but when you click the link, the price comes up as £169.00 on The Carphone Warehouse's website. Is this offer now finished, as the MSE page was only updated: Tuesday 30 January at 5:32…
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Motorola price increase!
I've been looking to get a new Motorola phone When I looked again at my choices they've gone up £50 since yesterday! Moto 40 neo - £299 today, £249 yesterday. Same with the g34 and g84 Did I miss something about a 20% price increase?
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Asda port in number - bad so far.
I found in here good deal regarding £40 Asda gift card, so, I ordered SIM, received on Thursday 18th January, activated bundle and ported in my own number straight away. Well... end of service then :-(Port happened on Friday about 10-11AM as lost signal on both numbers, as usually, but, Asda sim never waked up. Today is…
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Vodafone complaint
I sent a complaint to Vodafone regarding a debt that they say is my sons dating back to 2015 - which has now gone to a CCJ he has had no communication with Vodafone prior to finding out that he has a CCJ. My son is a vulnerable adult with mental health issues, depression and severe anxiety and this debt that he had no…
