We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Three’s terrible non existent service
So I’ve been with three for several years now. I have phone and iPad contract ending in several months. the digital at my registers address(and locally) have been awful. 1 bar a day for months, at times it cuts out. It also bad when I travel, some local areas are just as bad. ive complained and got some success, but they…
Lebara free roaming doesn't include calls to EU numbers
I just discovered that Lebara UK's interpretation of free roaming in the EU is that while you are in an EU country you can use your UK minutes allowance for calls from/to the UK only. Calls to local/EU numbers are chargeable. After quite some time chatting to customers service, they instructed me to read carefully what the…
LEBARA
I was so pleased to get the super deal with a Lebara SIM on MSE. However I have had nothing but trouble in the over two weeks I have had it. I even got a replacement SIM from Lebara and still having trouble. I really needed a company that had free roaming in Europe. I have ordered a new SIM from O2 and as soon as that…
A New Mobile
A friend, anything buy tech wise, wishes to get a new phone. She has an iPhone 6 at the moment. Today she visited a local telephone shop and was offered £4.00 for her old phone with a recommendation that she buy the iPhone 14. A completely wrong choice as all she is using the phone for now is calls, texts, and the camera…
UK SIM only for use in Australia
I've been with Three for years on a SIM only contract for £8 month. I'm living in Australia and want to retain my UK number just for incoming texts, UK apps and don't have need for the unlimited calls, texts and data. I purchased a Lebara £4 SIM only to find it will not function in Australia like Three. I would have to…
small phones
the iphone se 2020 till the best choice but are there any androids ? my moto g5 is a nice size but getting a bit slow . the new moto g22 is about an inch taller . is there anything else worth considering? i dont want a cheap slow alcatel
Moved from o2 to Tesco Mobile - need advice
Hi all, I moved from o2 to Tesco Mobile on July 1st, I am keeping my o2 telephone number. It's nearly a month and my number is still not moved over, I have not been able to receive calls or texts. I have contacted Tesco mobile around 5 times and they keep saying it's with the back office. I missed an important phone call…
Best payg sim inbound calls only
Hello, what's the best payg sim for incoming calls only please Is sim only better,
Using my mobile phone in the usa
I will be travelling to the United States later this year. My UK provider, O2 tell me that my my mobile phone, a Motorola Mota G(8), is not compatible with the American mobile networks. However, at the same time they seem to want me to purchase a "bolt-on" for £6 per day and they say I can use this in the States. I am now…
Lebara SIM deal requires turning off adblocker
I purchased the recent SIM deal with Lebara - which included a £40 voucher. However, in an email received after the purchase regarding the voucher, in the T&C, it says the voucher will be sent up to 180 days after purchse, and "If you use adblocking software, a VPN, or have cookies disabled on your device, the sale may not…
VirginMedia > O2: New App?
I’m about to be switched from VM to O2 and have been wondering whether I need to replace my VM app (for billing, account info, etc.) with an O2 one. I’m guessing not as I haven’t seen any advice about this in any of my emails from VM, but I’m just wondering whether anybody knows for sure. Thanks.
Switching Sim Deals?
Hi using a lebara sim deal which we are very happy with. Seeing how there is no contract, could I cancel & choose an even better deal with cheaper monthly costs & cash reward staying with Lebara? Thx
Using a STAC with old Three PAYG sim
Hi Bit of a strange question but I was thinking of using a STAC to cancel a Lebara contract using my old Three PAYG sim. Is there anything to stop me doing this? Cheers
First time PAC
I'm going to do my first ever port, and so don't know what preparations I will have to do. Do the three main apps (Contacts, Messages, and Phone) have data on the SIM? If so, what do I need to do in order to keep the information? I can see that Contacts has an Export option, but what about the other two apps?
UK SIM to use abroad
Hi My son has now moved to Sweden (from the UK) for work. He currently has a Smarty SIM on a rolling monthly contract (SIM only). He gets 100GB of data in the UK and this is limited to 12GB in Sweden. He can't make 'international' calls using that SIM unless he has some credit on the SIM - it doesn't come out of any…
Roaming Withdrawn Mid-Use
We all have to live glued to our mobiles now. Not for old fashioned phone calls (I never do that) but for one-time-passcodes and two-factor-authentication in order to get anything done or paid for. So, sympathy please for this scenario in which I find myself: I have an MSE blagged Lebara SIM; it’s great, very cheap, 4Gb…
Request: O2 Priority members
Looking for a favour please. If you are able to open the Priority App and search for SMARTDELAY Would really appreciate the code if its going spare. The July code expires today anyway and you will get a new one tomorrow. Would be very handy as I am at Luton airport and flight is massively delayed. thank you
Celebrating the small wins - I followed the MSE recommendation and saved!
Hi - Just sharing a small win I made last week, after following MSE advice on mobile phone contracts and SIMs. My long-term contract with Tesco Mobile expired a few months ago. Inertia had set-in and I did nothing about upgrading or shopping around. Then I saw the MSE tips and recommendations, and did some easy research of…
O2 reallocated my active PAYG phone number
I switched from contract to PAYG last October. All has been fine up until Saturday when my network access suddenly dropped. I called O2 from another phone on Sunday, only to be told my number was not my number and that it now belonged to a new contract customer who signed up on Saturday. I was actively using my phone up…
CPI not applied to discount
I got my Vodafone bill and as expected it's gone up with CPI but then I remembered I get a discount applied. Why has that not gone up with CPI? Having their cake and eating it comes to mind.

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Mobiles

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Mobiles

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free