Keeping ID mobile number when changing supplier of phone and service

bobstheboy

I have an ID Mobile sim only deal which has finished. I can get a phone and sim deal for £13.99 pm through an upgrade link. The same deal through Mobile is £11.99 ! If I do the new contract through Mobile, how do I keep my number ? Isn't a PAC used when you change mobile provider, which I am not ?

Jemma01

You need to let them know, they'll sort it out for you. If you are already on PAYG, I remember that they needed to issue a new sim card for a contract. You can always keep the number regardless which way you go.

You don't need a PAC since you're not porting to another provider. They have the authorisation they need already if you ask them.

flaneurs_lobster

Just make sure you choose "Upgrade" on the mobiles.co.uk site, it will then just happen. No PAC required.