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Declined Contract Having Only Just Approved One?
Hi All. Asking on behalf of my daughter. Her phone company, Three, had
informed her that she was due for a phone upgrade. She went through the online
process and ordered a new phone. This came in a couple of days. She then
rejected this phone as it had an inferior (to her!) processor that was not specified
on their…
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Sky - Roaming charges
I've just returned from 4 weeks overseas and was shocked to have incurred a variety of roaming charges from Sky. I turned on a phone with roaming on, sent one WhatsApp and got charged £20 - I will reluctantly take that on the chin. Roaming off - I then discovered we (2 phones) have incurred just over £30 for incoming calls…
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text only mobiles
my son has mental health problems and has been making 99 emergancy calls so police say he can no longer have a mobile hone.He needs to keep in contact with family and is getting distressed so i wonder if there is any device where he can just text, no chance of rining 999 thanks
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CONTRACTS ON MOBILE PHONES
My husband returned from living in France. He didn't have any credit rating in the UK so I took out the contract for his mobile phone. It was over 3 years and the phone was supplied by Sky mobile and I got his SIM card from Sky on my existing account. The SIM cards on my account were named HerName and HisName. He recently…
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Bounce.mobi/PM-Connect Scam
I was recently subscribed to a wrestling content club without my knowledge. £2.50 was added to my phone bill after interacting with an advert that took over my phone screen. The advert had no available options to dismiss, and appeared taking over my whole screen more like ransomware. I could not dismiss the advert, so…
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Impossible to leave Plusnet Mobile
In October 2023 I got notice from Plusnet Mobile that they were closing their service and I needed to move to a new provider. Which I did (moving to Vodafone), giving 30 days notice to close my account. However I continued to get charged by Plusnet - so after 2 months I raised a complaint - which was eventually uphelp - I…
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Unlock Code for Old Nokia
Hi, just wondering whether anyone could very kindly help at all please? I still use a very old phone, a Nokia 6822a released in 2005, this particular one was bought on Ebay a couple of years ago. I have been happily using this phone on my Plusnet mobile sim but as Plusnet mobile is now shutting down I have switched to an…
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Phone saying 'Preparing requested download' when I open gallery?
I have a Redmi Note 11. Recently when I open gallery to look at photos it shows the message 'Preparing requested download'. It also says 'View progress'. I haven't requested any download and when I go to View progress it just goes back to the home screen. It has been showing like this for over a week now and I cant get rid…
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Calling 03 numbers from a mobile
Well, having asked Mr Google and reading various websites, including Ofcom, I am still perplexed. I took MSE's advice last year and opted for a 12Gb Lebara monthly plan, with unlimited calls and texts and am generally very happy with it, so much so that I bought plans for my wife and our grandson. However, we have been…
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RWG Mobile Voicemail
Just wondering if anyone is using voicemail on RWG? I followed the instructions to dial *123*1# to turn on voicemail and a message says it is enabled. When I dial 269 the reply is that there is no mailbox for my number. RWG say that it is activated.
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Upgrade confusion
I am due an upgrade with EE and looking at the Samsung Galaxy S24. There automated service says the following: From £0 upfront and then £38.66 monthly device + airtime increases March 31st. When you click through the first option you get with 0 upfront is £70 something a month. Is it me or is there initial grab misleading?
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Sim only deals using EE network BUT must be able to add a watch to the same number????
Hi All, Just wondering the options for a sim only deal using the EE network but also adding a esim for a watch to share the same number. This doesnt seem so easy unless you go with EE?? anyone managed it on Lycamobile or 1p ? Are there any others that offer it. Thanks
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charging cables iphone lightning
anyone recommend where to buy one, ideally pick up at a shop. dont want to pay 9.99 from game etc. happy to pay up to £5 as its only a cable, i'll buy 2 under that price. obviously dont want one that breaks in a few days.
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Lebara Port in Number
My number was due to be ported in from Tesco today and yes it showed it had been done after restarting the phone. My phone is a Samsung S23+ with dual sims and had Lebara sim in position 1 and Tesco in position 2. I had the usual service message from Lebara telling me about to install the config application but noticed it…
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Changing sim
I'm changing my sim only contract from 3 to O2. I've filled in all the details for my new O2 provider, including PAC code. Do I have to do anything to notify my old provider, 3, or do they know I'm going because I asked for a PAC?
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Mobile Phone out of plan charges (MMS) that are NOT clear or explicit
I wanted to raise something that has just come
to light and could have been going on for years without me knowing and being
charged for. I was with Three mobile for years and recently
left because of the poor signal I had for over a year and despite three admitting
there had been an issue for that time, never offered to…
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Struggling to replace lost Lycamobile SIM card
Mum recently came back from her hols but lost her Lycamobile SIM card whilst being there. She took it out of the phone because it clashed with the other SIM that she used overseas when both SIMs were being used together. Since returning, I've been getting in contact with Lycamobile to try to port her old number to a new…
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ID phone company
I do not need personal advice but this is feedback, if I may. When we changed home we decided to use the ID package at 8.00 sterling pm based upon a MSE link. We then discovered they excluded 01, 02, 03 and o7 numbers with a charge of 45p per minute. (Obviously we should have been a lot more careful in reading the…
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O2 Contract Issue
At a complete loss at what to do with O2. At the start of December 23 I decided to upgrade my contract. Paid off the remaining small amount off and contact for my old phone. New contract started with a 14 day cooking off period. Then decided a few days later I no longer actually wanted to be with 02. Never used the phone.…
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Lebara - Can I repeat?
I took the sim only deal with a £40 voucher at the end of 6 months. Found the signal great, working well as we travel through Spain, no roaming charges. Reached the end of the 6 months, they've written to me, and I've claim my Amazon voucher, absolutely no problems. But what next, do I cancel this contract, and and start…
