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Bounce.mobi/PM-Connect Scam
I was recently subscribed to a wrestling content club without my knowledge. £2.50 was added to my phone bill after interacting with an advert that took over my phone screen. The advert had no available options to dismiss, and appeared taking over my whole screen more like ransomware. I could not dismiss the advert, so…
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Impossible to leave Plusnet Mobile
In October 2023 I got notice from Plusnet Mobile that they were closing their service and I needed to move to a new provider. Which I did (moving to Vodafone), giving 30 days notice to close my account. However I continued to get charged by Plusnet - so after 2 months I raised a complaint - which was eventually uphelp - I…
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Unlock Code for Old Nokia
Hi, just wondering whether anyone could very kindly help at all please? I still use a very old phone, a Nokia 6822a released in 2005, this particular one was bought on Ebay a couple of years ago. I have been happily using this phone on my Plusnet mobile sim but as Plusnet mobile is now shutting down I have switched to an…
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Phone saying 'Preparing requested download' when I open gallery?
I have a Redmi Note 11. Recently when I open gallery to look at photos it shows the message 'Preparing requested download'. It also says 'View progress'. I haven't requested any download and when I go to View progress it just goes back to the home screen. It has been showing like this for over a week now and I cant get rid…
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Calling 03 numbers from a mobile
Well, having asked Mr Google and reading various websites, including Ofcom, I am still perplexed. I took MSE's advice last year and opted for a 12Gb Lebara monthly plan, with unlimited calls and texts and am generally very happy with it, so much so that I bought plans for my wife and our grandson. However, we have been…
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RWG Mobile Voicemail
Just wondering if anyone is using voicemail on RWG? I followed the instructions to dial *123*1# to turn on voicemail and a message says it is enabled. When I dial 269 the reply is that there is no mailbox for my number. RWG say that it is activated.
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Upgrade confusion
I am due an upgrade with EE and looking at the Samsung Galaxy S24. There automated service says the following: From £0 upfront and then £38.66 monthly device + airtime increases March 31st. When you click through the first option you get with 0 upfront is £70 something a month. Is it me or is there initial grab misleading?
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Sim only deals using EE network BUT must be able to add a watch to the same number????
Hi All, Just wondering the options for a sim only deal using the EE network but also adding a esim for a watch to share the same number. This doesnt seem so easy unless you go with EE?? anyone managed it on Lycamobile or 1p ? Are there any others that offer it. Thanks
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charging cables iphone lightning
anyone recommend where to buy one, ideally pick up at a shop. dont want to pay 9.99 from game etc. happy to pay up to £5 as its only a cable, i'll buy 2 under that price. obviously dont want one that breaks in a few days.
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Lebara Port in Number
My number was due to be ported in from Tesco today and yes it showed it had been done after restarting the phone. My phone is a Samsung S23+ with dual sims and had Lebara sim in position 1 and Tesco in position 2. I had the usual service message from Lebara telling me about to install the config application but noticed it…
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Changing sim
I'm changing my sim only contract from 3 to O2. I've filled in all the details for my new O2 provider, including PAC code. Do I have to do anything to notify my old provider, 3, or do they know I'm going because I asked for a PAC?
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Mobile Phone out of plan charges (MMS) that are NOT clear or explicit
I wanted to raise something that has just come
to light and could have been going on for years without me knowing and being
charged for. I was with Three mobile for years and recently
left because of the poor signal I had for over a year and despite three admitting
there had been an issue for that time, never offered to…
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Struggling to replace lost Lycamobile SIM card
Mum recently came back from her hols but lost her Lycamobile SIM card whilst being there. She took it out of the phone because it clashed with the other SIM that she used overseas when both SIMs were being used together. Since returning, I've been getting in contact with Lycamobile to try to port her old number to a new…
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ID phone company
I do not need personal advice but this is feedback, if I may. When we changed home we decided to use the ID package at 8.00 sterling pm based upon a MSE link. We then discovered they excluded 01, 02, 03 and o7 numbers with a charge of 45p per minute. (Obviously we should have been a lot more careful in reading the…
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O2 Contract Issue
At a complete loss at what to do with O2. At the start of December 23 I decided to upgrade my contract. Paid off the remaining small amount off and contact for my old phone. New contract started with a 14 day cooking off period. Then decided a few days later I no longer actually wanted to be with 02. Never used the phone.…
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Lebara - Can I repeat?
I took the sim only deal with a £40 voucher at the end of 6 months. Found the signal great, working well as we travel through Spain, no roaming charges. Reached the end of the 6 months, they've written to me, and I've claim my Amazon voucher, absolutely no problems. But what next, do I cancel this contract, and and start…
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5GB MSE Exclusive Monthly Plan international minutes Canada?
I have the above plan and despite trawling through the Lebara site, I am unable to ascertain which countries are included for the international minutes. I am going to Canada in May and was hoping (probably in vain) that I could use my phone there for local calls. If anyone can throw any light on this I'd be thankful.
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Lebara port-in failure
I was with Lebara with a SIM which worked perfectly. To get latest hot offer I ported-out to Asda Mobile successfully and two days later day ported back in to Lebara. Everything seems to work except no incoming calls. Same phone as with previous Lebara SIM (Samsung Galaxy S9). Lebara have 'raised a ticket', they say I…
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Good mobile phone deal?
Hi I am trying to identify if I am on a good deal with my Vodafone contract and would appreciate views from others based on their deals. My 'Airtime' charge is £20 per month, with 20GB data. I have been with Vodafone for 25 years! Many thanks
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How to stop/cancel Jibe RCS messages on iPhone
Can anyone offer any help on this please. The wife has an iphone, has had iphones for a number of years now. However she has recently started to get these Jibe RCS verification code messages having googled the issue it appears to be something related to Android settings when changing over from Android to Apple. but I can't…