Samsung S24 plus: buying from Samsung.com UK or Amazon UK

Tiggy777

Hi all

I would be grateful for some advice please.

I am replacing my old Samsung S8 and I am tempted by the new S24 plus.

I have read online that the processor varies based on where its brought and the best processor in Snapdragon (US, Canada, Taiwan) compared to Exynos 2400 (UK and Europe).

Looking at where to buy obviously from Samsung direct in the UK they confirmed the processor will be Exynos 2400.  However contacting Amazon they conformed the S24 plus they sell has Snapdragon ‘but’ the phone is classified as an import.

I just wondered who I should buy from : I am normally drawn to Amazon as their return policy has always been good to me but wondered what disadvantages (such as warranties/updates/compatibilities)  if any in buying a phone classified as an import.

Would really appreciate any comments or advice on which way to go.

Many thanks for any replies and your time taken to ready this.

Regards

Tiggy

jbrassy

If the phone on Amazon has been imported (probably from Hong Kong), the warranty may not be valid in the UK. Therefore, if it breaks due to a manufacturing fault, you may have a bit of an issue. 

Why are you planning to buy the phone outright? I notice it costs £799 to buy the phone on the Samsung website. But you can get the same phone on a contract for £13 a month, (paying £485 upfront) which works out at £797 over 24 months. Effectively, you're buying the phone and getting calls, texts, and data for free. The contract is with Vodafone and has unlimited calls, texts and 50gb of data. The contract is available from the Fonehouse website and if you go through Top Cashback, you'll get £35 cashback.

Basically, it's a lot cheaper to get a contract than buy the phone outright and get a separate sim card.

Cisco001

Depends on how much you pay?
I personally would not take the risk for no warranty on expensive phone when you can get it cheaper through contract.

jbrassy

The UK version of the phone also costs £799 on Amazon. 

Like I said, this contract works out a lot better than buying the phone outright, whether from Samsung or Amazon: https://www.awin1.com/cread.php?awinmid=6224&awinaffid=157118&clickref=M39791_aefa54da-f896-453a-a841-278011ae936b&p=https://www.fonehouse.co.uk/basket/add/contract/samsung-galaxy-s24-plus-5g-256gb-onyx-black/vodafone-13pm-50gb-red-plan-band-11-new/free-delivery?source=mse 

Tiggy777

jbrassy said:

If the phone on Amazon has been imported (probably from Hong Kong), the warranty may not be valid in the UK. Therefore, if it breaks due to a manufacturing fault, you may have a bit of an issue. 

Why are you planning to buy the phone outright? I notice it costs £799 to buy the phone on the Samsung website. But you can get the same phone on a contract for £13 a month, (paying £485 upfront) which works out at £797 over 24 months. Effectively, you're buying the phone and getting calls, texts, and data for free. The contract is with Vodafone and has unlimited calls, texts and 50gb of data. The contract is available from the Fonehouse website and if you go through Top Cashback, you'll get £35 cashback.

Basically, it's a lot cheaper to get a contract than buy the phone outright and get a separate sim card.

jbrassy.  Many thanks for the informative reply.  Any ideas on whether the Vodafone contract be through Vodafone or a third party (piggybacking on Vodafone) 

Kim_13

I would rule out any phone from Amazon, too many electronics turn up containing bottles of shampoo or similar in their place and Amazon insist the item was delivered and don’t do anything about it.

jbrassy

Tiggy777 said:

jbrassy said:

If the phone on Amazon has been imported (probably from Hong Kong), the warranty may not be valid in the UK. Therefore, if it breaks due to a manufacturing fault, you may have a bit of an issue. 

Why are you planning to buy the phone outright? I notice it costs £799 to buy the phone on the Samsung website. But you can get the same phone on a contract for £13 a month, (paying £485 upfront) which works out at £797 over 24 months. Effectively, you're buying the phone and getting calls, texts, and data for free. The contract is with Vodafone and has unlimited calls, texts and 50gb of data. The contract is available from the Fonehouse website and if you go through Top Cashback, you'll get £35 cashback.

Basically, it's a lot cheaper to get a contract than buy the phone outright and get a separate sim card.

jbrassy.  Many thanks for the informative reply.  Any ideas on whether the Vodafone contract be through Vodafone or a third party (piggybacking on Vodafone) 

The contract is with Vodafone rather than a MVNO.

jbrassy

Kim_13 said:

I would rule out any phone from Amazon, too many electronics turn up containing bottles of shampoo or similar in their place and Amazon insist the item was delivered and don’t do anything about it.

That is complete nonsense. 

ididgetwhereiamtoday

jbrassy said:

DKim_13 said:

I would rule out any phone from Amazon, too many electronics turn up containing bottles of shampoo or similar in their place and Amazon insist the item was delivered and don’t do anything about it.

That is complete nonsense. 

Not complete nonsense. It does happen. Their customer service on expensive tech is garbage. It really is. I know this from personal experience. If you’re buying new and outright then John Lewis is the place to go. If renewed then CEX. 

Or like other people have said, on contract if you can get a good deal. 

flaneurs_lobster

ididgetwhereiamtoday said:

jbrassy said:

DKim_13 said:

I would rule out any phone from Amazon, too many electronics turn up containing bottles of shampoo or similar in their place and Amazon insist the item was delivered and don’t do anything about it.

That is complete nonsense. 

Not complete nonsense. It does happen. Their customer service on expensive tech is garbage. It really is. I know this from personal experience. If you’re buying new and outright then John Lewis is the place to go. If renewed then CEX. 

Or like other people have said, on contract if you can get a good deal. 

I recently bought a phone direct from Samsung, they used DPD for delivery. Don't think I was being too cautious/paranoid in videoing the entire delivery event, from opening door through to unwrapping parcel, inspecting seals and opening box. 

lookbook

You have to ask yourself how much difference in performance  between both processors. If not much then buy UK version on Vodafone contract.