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Ofcom - back billing rules
I cannot appear to find the Ofcom rules pertaining to "back billing" similar to those in place for Ofgem. Can anyone at all point me in the right direction. My elderly relative has been undercharged for a mobile phone contract for over a year and this only came to light when I has asked whether the tariff they were on was…
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A years phone bill for £24 in total ***
First of all let me say I have a dual sim phone and two numbers I keep permanent. And this is a little sketchy from memory but is what it is. Money is tight. Do what you have to do. Peace. For three months I take out a Lyca £2 per month deal. Next three months I take out a Lebara £2 per month deal. Next three months back…
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Pester power works :)
Hi I've just renewed my EE contract after the price rise. 25 minutes of me asking for my price to go back to £10 and keeping my 12GB data but the best the guy could offer was 10gb for £10 but after being nice and taking about the call centre in Wigan he eventually added an extra 1GB making 11GB for £10. I did real off the…
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Roaming in USA
Hi, Travelling to USA next month, just wondering what's the best roaming option(s) for data, phone is on Lebara pay monthly. Is using a Three PAYG SIM still an option as per below? Cheap mobile and data roaming abroad - MoneySavingExpert I got one "10GB Preloaded Data Pack" but it doesn't mention anything about Go Roam :-(…
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Tesco,difference between sim free and payg
I've just been into Tesco and bought a Moto G13 for a super £119. On the website it said £30 discount for payg, yet the sim free has the same price. So i went in and the assistant said they were both reduced. So I asked for the sim free and was very happy. When I get home it says on the box payg. So I ring Tesco mobile and…
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Virgin mobile problems
My wife and I have had a Virgin SIM for ages, no problems. The DD at the bank automatically increases, so that is sorted, or should be. Last month my wife's phone couldn't make any calls, because she had gone over her credit limit - except she hadn't. The credit limit is £10 which she never uses. She cannot make any calls…
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iPhone speed dial
From what I've been reading you can't turn off speed dial on an iPhone and, I suppose that makes sense as one of its purpose is to let you dial a favourite quickly! However, is there anyway you can stop speed dialling working by accident ? The sort of thing I'm thinking off: you have the phone in your pocket you put…
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Mobile network switch problem.
On Tuesday my number port from Voxi to EE appeared to complete okay. I was surprised to see today that Voxi had renewed my deal for another month. I logged in to Voxi and saw that my account was still active. I put the Voxi SIM card in a spare phone and found I could use it to make a call on. This meant I had 2 phones with…
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Wifi calling on 1P - solved
May be of use to someone. I have a Nokia 5 and couldn't get wifi calling in rural, patchy coverage area tho it was 'provisioned' by 1P via EE. Spent hours jumping thro the hoops - resetting network settings etc etc. Called them twice 'can't be dealing with every phone etc etc'. Just got a new sim from them, my prev one was…
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O2 Travel users - beware
While on holiday last week (outside EU) I decided to opt-in to O2’s Travel bolt on just in case I needed to call or text. The text I received from O2 on landing said calls would be charged at £2/min, texts at 50p/text and data at £7.20/MB without the bolt on. According to their site, “You can pay a single, fixed daily rate…
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2g phone
Will a 2g phone used only for calls and texts on ASDA payg(Vodaphone) networkneed replacing following 3g & 2g cutoff? There are still a lot of 2g phones on sale.
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O2 - Complaint Advice
Hello all, I'm looking for some advice on an ongoing complaint with O2. I have a contract phone which I pay monthly by direct debit both airtime and handset cost. I paid a deposit towards the phone (which I've received back) and £40 up front. 1. The first issue was when I called to query my deposit I was told that I owed…
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Suggestions for new mobile phone sought
Yesterday, I received an e-mail from my network (Talkmobile) telling me that the 3G network is to be taken down next year, and that I will therefore need to buy a new phone. I'd appreciate a bit of help choosing a new phone, please. The lady in Currys/Carphone Warehouse tried to help, but didn't really know her subject.…
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Buy phone or contract, which is better?
Hello, I’ve been on. A sim only contract for 2 years and I’m now thinking of upgrading my iPhone. Do you know if it’s generally better/cheaper to go on a contract or to buy the phone outright from apple and stay with a sim only deal? I can’t decide what to do.
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Samsung s21 ultra factory factory reset, How?
I'm giving this to my daughter (bought it for my wife and she doesn't like it). Anyone know how to factory reset it? There's no option under settings apart from reset data, which isn't a factory reset. Youtube says to drop it into recovery (power + vol up from off), but I've tried that a dozen times and it will not go into…
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Best plan for parents (2 phones)? One uses data, one doesn't
Parents (elderly) are currently on some ridiculous Vodafone contract where they pay more per month than my family of FOUR does, and one of them doesn't even have/use data. I've been looking around the internet...all the plans seem to assume you want data on your mobile, but my dad doesn't want or use data...just wants…
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Is switching from vodafone to a 3rd party worth it in this case? any cons?
I've been with vodafone for many years on a sim only deal, it's around 15 pounds a month. I've seen on sites such as talkmobile that there are much cheaper deals for the same package I have either with other networks which use Vodafone or I can sign up with Vodafone again but through a 3rd party. I've requested my PAC code…
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iPone 13-" eSIM compatible and network-unlocked"
I am on the verge of becoming an iD customer with a new iphone 13 mini. I want to use the Airalo app in Turkey so I can make a call as soon as I land- there is no WiFi at the airport. The app is asking me if “eSIM compatible and network-unlocked”. I am not mega tech savy with mobiles and this will be my first ever new…
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Getting a new PAYG
Mobile novice here, only ever had one mobile! On a Vodaphone PAYG now, looking for a new mobile (old one is glitching) that is PAYG. Do I need to get something that is 5g compatible, I hardly use my mobile, nearly all my internet usage is on my PC? I have a local Carphone Warehouse but I am such a mobile novice I can see…
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Feedback on Lyca Mobile ?
I am going to order a sim (or two) using the MSE deal shown below at 1p for 30 days then 4.75 after so £2.38 a month for 3gb data, I gather from other posts they the delivery time for sims are slow but network is O2 which is same as Sky and Tesco, I was going to wait until the 31st May when the offer expires but seems best…
