-
O2 - 2yr contract price increase within 3 weeks......
My partner, agreed a new contract with O2 three weeks ago - she was really pleased as they offered her (over the phone) a really competitive price, this did however require some reduction in allocations , which she was prepared to do to get the competitive deal. So before she even gets her first bill she has been advised…
-
1pMobile - data only 'boosts' no longer available?
I just noticed that data only 'boosts' are no longer available on 1pMobile I've always used a 1Gb boost that lasts a month and costs £3. Luckily, I've got it set to recurring, so that seems to be carrying on. But if you want to take out a new one, all that I can see available is 1Gb + unlimited sms+calls for £5.
-
Receiving texts in Europe
In Europe, can you receive texts whilst in airplane mode (to reduce possibility of roaming charges)? In other words, do texts use the same mechanism as calls, or can they be received if wiFi is on?
-
No 5g on ID Mobile
I took out a contract with ID Mobile recently, advertised as a 5g network, but my 5g phone does not receive 5g. It works perfectly fine on other networks. ID Mobile does not make it clear on it's website, when it says customers will receive a 5g signal, that this is restricted to handsets on its approved list. Has anyone…
-
MSE News: Tesco Mobile to charge customers for data roaming in Europe from May
Tesco Mobile is to start charging new and recently joining pay-monthly customers to use their mobiles in Europe from May. The change means you'll have to pay to use your mobile data in 48 European countries and destinations – but you'll still be able to use your included calls and texts at no extra cost. Read the full…
-
ID Mobile charging for OTP from Bank
Hi, I'm in the middle of trying to buy a new PC online. Through this I've discovered that I couldn't complete the purchase because of Verify Visa giving an error. After calls to the Bank they've said that the problem is that ID Mobile haven't set my sim up to receive the OTP. So on I went to talk with ID's support, who…
-
Mobile contracts as unsecured loans
Hi there, so quick question? I recently opened a new phone and SIM contract for my daughter (in her name) but attached to my account (I'm paying it). Checking my credit report and this seems to show up as an unsecured loan - is this normal? I don't have a problem with it really, but I know this wasn't made clear during the…
-
O2 Price Rise - Ex Virgin Mobile Customers
Have any former Virgin Mobile customers who were moved over O2 been contacted about a forthcoming price rise? I know we were due one and the 4.9% RPI + an additional 3.9% doesn't come as a surprise. On 21 February I received one email and within 24 hours got another one basically saying "we made a mistake. Nothing since…
-
Lebara not billing correctly
So I started my 5GB MSE Exclusive Monthly Plan (6 months of £1.99, then £4.90 per month) with Lebara in Aug 2023. In Aug & Sept, Lebara took out £1.99, but in Oct, Lebara took out £4.90, so I had to contact Lebara via webchat and they reimbursed me the difference, but again in Nov 2023, the same thing happened, I tried to…
-
2 sim plan for most data coverage ?
Hello,Been a vodafone customer for many years and it's served me well, especially with regards to network coverage. However there are some times, when the signal is not great or non-existent completely - especially around airports. Since I have a 2-sim iphone (vodafone is on a e-sim). I was thinking of an additional…
-
Tesco Mobile extends free European roaming for all users until 2025
If you're a Tesco Mobile customer you can continue to use your allowance of calls, texts and data in 48 European destinations for free until 2025. Read the full story: Tesco Mobile extends free European roaming for all users until 2025 If you haven't already, join the forum to reply.
-
Lycamobile customer services and PAC code
Due to getting an error message when I try to dial for a PAC code from my phone I am trying to contact customer services to speak to someone. Problem is system is automated and I cannot find a menu for either PAC code requests or to actually speak to a human. Does anyone know the correct menu options to follow to get to…
-
THREE MOBILE - Forced into a updated contract? - Check your bills!
This is headsup to anyone who has recently been forced to 'upgrade' their phone contract with THREE. If you were an existing customer who they required you to change Tariff, check your bill for the month that started / changed over. I noticed on mine that I paid twice that same month because their systems treat it as a new…
-
iDMobile *** service...Is that right?
During the evening of 8 February '24 I applied for an iDMobile 100GB SIM card at an attractive price plus a Gift Card. Their website accepted my details and returned an email regarding obtaining their gift card and a (downloaded) Summary of the Contract i.e.their system had requested all my personal details and Bank…
-
Asda mobile bundle activation
Hi Does anyone know how long you have to activate an Asda bundle such as the one below. The offer is live until Mar 5th but can you delay activation like Lebara or is the bundle activated once ordered? Cheers
-
New Contract and CPI charges
Hi, I am in the process of needing to change mobile networks, but have just received an email from my currebt provider reminding me of the CPI increase in April 2024. Does anyone know if you take out a new contract in March, does that increase still apply in April? If yes, then dors anyone know how this calculation is…
-
Lebara deal - not for new customers?
This discussion was created from comments split from: Got a suggestion for the weekly MSE Forum highlights blog?.
-
Using Tesco Pay Monthly Mobile In America, What Are The Alternatives? Thanks
Hi, we're going to America, staying with family. Suggestions and experiences with a Tesco, pay monthly, mobile in America please.
-
PAC and number transfer PAYG SIM
hi, I know that I can text to get my PAC but if I order a new PAYG SIM first, then get the PAC for the old number to move on to the new SIM, is this a quick process? What's involved? Just thinking with certain providers it might be a nightmare to get this done with. Anyone have experience of any networks that have been…
-
Word of warning - Pixel and Lebara
The lastest update from Google for Pixel phones has prevented them from making or receiving calls! I dont know if this impacts phone no matter which operator you are with but it does with Lebara. They are aware of the problem and Google are supposed to be looking into it! Lebara offered me a refund of this months payment…
