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Lebara v vodafone

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I moved from vodafone to lebara and the coverage is much worse. Dont understand this as they use the vodafone network. Anyone else had this problem.

Comments

  • Nope, did the exact same switch, can't say I've noticed any difference.
  • Diddidi
    Diddidi Posts: 74 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I’ve also made the same switch about 3 months ago and haven’t noticed any difference at all.
  • KxMx
    KxMx Posts: 11,124 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 23 February 2024 at 9:48PM
    Vodafone completed the 3g switch off recently, it could be that you were connected via 3g with Vodafone but now that's gone, you are connected via 4g with Lebara.

    I'm also with Lebara and now struggling with poor 4g, lots of other complaints on Twitter since the switch off. 

    Why Vodafone decided to do it so early and without improving the 4g baffles me. 
  • I've just switched from Voxi (Vodafone network) to Lebara (also Vodafone) and coverage is much worse, poor 4g and often very little phone signal, or none at all. Does anyone know why this would be?
  • PHK
    PHK Posts: 2,287 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    I have a Voxi SIM and a Lebara SIM. Lebara is noticeably worse for me, both in terms of call quality and data rates. Plus Voxi has Visual Voicemail etc. 
    I thought this might be because they have different systems. 
  • fiish
    fiish Posts: 822 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Networks can assign priorities, e.g. ensuring the network's own brand service gets priority ahead of piggyback operators. So if a mast is congested I wouldn't be surprised if a Vodafone user was fine while the Lebara user (as Lebara is often the cheapest MVNO, I imagine they're at the back of the priority queue) was having issues. Equally, lots of people seem to have no issues at all with Lebara.
  • jimjames
    jimjames Posts: 18,665 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I moved from Voda to Voxi to Lebara. Not noticed any difference in service between them.
    Remember the saying: if it looks too good to be true it almost certainly is.
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