Just remind me the best way to PAC from O2 to Lebara

J_B

O2 contract has passed it's minimum term

Latest reply from 65075 says I need to pay 1p early termination fees!!!

I have the Lebara sim in the second slot on my Moto G

What next?

flaneurs_lobster

Not sure there's a best way (someone will correct me if so) but just go to this page and follow the instructions

https://www.lebara.co.uk/en/portin.html

EDIT: Don't do it today, weekends are not for porting.

J_B

Working all day Monday - If I do it before I go out (6am) how long before it starts to happen?

savergrant

Nothing will happen before the following morning. Sometimes not until the morning after (particularly when virtual operators are involved as the host network [vodafone] will need to get involved too)

J_B

Update ...

Went online at 6am Monday and filled everything in.

The soonest date offered was Wednesday, which didn't suit me so I chose Thursday

Today's the day!

🤞

J_B

Well ... it worked!

Surprisingly everything seemed to happen at the same time ... about 3.45pm.

All seems to be working well, but had to do the trick I found on here whereby you disable the sim, dial a combination of *#46etc to get the phone info to turn wifi calling back on

I had an amusing email from O2 saying:-

<<Once your number's been disconnected, we'll generate your final bill within 14 working days. You'll need to settle any outstanding balance on your account, so make sure you don’t cancel your Direct Debit until your final payment has been taken. If you cancel your Direct Debit beforehand, you’ll need to call us to pay your final bill.
If your final bill is in credit of £5 or more, we’ll automatically refund it 30 days after the date on your bill. If you’re due a refund and have already cancelled your Direct Debit, you’ll need to call us so we can arrange payment another way, as we won’t be able to process it via BACS>>

But no mention what happens if they owe me less than a fiver! We will see!!

savergrant

I think if you have less than £5 credit their default position is to donate it to charity. You have to ask for it if you want it refunded.

J_B

It amuses me that they say "you need to call us", but then don't give a number!!!