Best provider for making calls to Jersey

BigTezza

My 86-year-old Mum likes to call a friend in Jersey now and again. She uses a 'thick' phone as she doesn't understand how to use apps and the like. She doesn't even know how to text, bless her.

Like many others it seems, O2 class calls to Jersey as 'International' and sting her for 55p per minute. Outrageous if you ask me. She was recently moved over to O2 from Virgin Mobile and I don't recall her getting stung like this before the move - perhaps VM dropped a clanger, I just don't know. What I do know is that the poor old girl is quite upset now.

Simple question - are there any mobile providers who don't do this? If there are then I'll move her away from O2 pronto.

Thanks.

la531983

EE offer a Jersey add on

https://ee.co.uk/help/mobile/roaming/call-abroad/countries/jersey

Oddly enough, o2 don't include any of the Channel Islands in their huge list of countries eligible for their International Bolt On.. 

https://www.o2.co.uk/shop/international/the-international-bolt-on

So on first glance maybe you are better getting her on a different network. Didn't look at what Vodafone or Three offer. 

There also seems to be a myriad of providers offering cheaper calls via a landline if that's still an option for her. I suppose it depends how often she is actually ringing Jersey, and for how long. 

Flugelhorn

giff gaff charge 14p a minute

flaneurs_lobster

1p Mobile are 9p/minute

la531983

Maybe worth clarifying if she is ringing a Jersey landline or a Jersey mobile? 

PHK

My friend 87 calls her friend 100 in Jersey using facetime on an oldish ipad.

Initially, she only had to learn how to touch the screen then touch a picture of her friends face (contact widget) and then the picture of a phone or camera.

They arrange a time, get a cup of tea and cakes then spend an hour or so chatting at no extra cost.

But they've both now progressed to using email, watching YouTube (she just presses on thumbnails she likes) and Zoom. She has plenty of time to spend a whole afternoon learning something new.

Before that she used a calling service to call Jersey at 1p a minute (we programmed it into a memory button on her phone) but found it hurt her arm to hold the phone.

BigTezza

la531983 said:

Maybe worth clarifying if she is ringing a Jersey landline or a Jersey mobile? 

It's a landline.

BigTezza

Thanks everyone. I'll do some research.

Neil_Jones

BigTezza said:

Like many others it seems, O2 class calls to Jersey as 'International' and sting her for 55p per minute. Outrageous if you ask me.

Jersey (and Guernsey, and the Isle of Man for that matter) are crown dependencies.  They are not part of the UK constitutionally (they are self governing but while the UK is responsible for the territories, it goes not govern over them so laws do not apply in those territories unless the statue says so).  The dependencies do have a UK style phone numbers but that's as far as it goes.

Regardless of whether its outrageous or not, that's the way it has been for literally hundreds of years, so o2 (and everybody else) is correct when they say Jersey is international.

But as above you can do far better than 55ppm anyway.

J_B

My Lebara 'contract' includes 100 minutes of 'international' calls each month.

Maybe check that includes Jersey?

eDicky

When I was using Orange I used to call Jersey quite often, included in my UK minutes, not an international call. EE would now charge me I guess, but my bank threw me out before Orange became EE, so no need.