We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Nokia 6.1 on iD Mobile. 4G calling

anotherbob
anotherbob Posts: 232 Forumite
100 Posts Combo Breaker First Anniversary
My wife has a Nokia 6.1 on an iD Mobile SIM. Recently she has complained of being unable to make (or take) calls in certain areas. My own phone (a Pixel 5 using a Lebara SIM) doesn't experience these difficulties. Her phone is not listed by iD Mobile as compatible with 4G calling. iD Mobile runs on the 3 network whose website says they will have turned off 3G by the end of the year. Does she need a new phone, or can she simply get a different SIM?

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 4,303 Forumite
    1,000 Posts Fifth Anniversary Name Dropper Photogenic
    The Nokia 6.1 is a 4G phone so should be fine, The easiest way to check if the network or phone is the problem would be to swap in your SIM when reception is OK on your Pixel but poor on the Nokia.
  • PHK
    PHK Posts: 1,782 Forumite
    Photogenic Seventh Anniversary 1,000 Posts Name Dropper
    It's slightly complicated with Nokia's of that vintage, because VoLTE was added via a software update and then there were some later patent issues which meant VoLTE was disabled. There is a possibility that the phone doesn't support VoLTE   

    OP if you go into the settings and make sure VoLTE is available and switched on. 


  • anotherbob
    anotherbob Posts: 232 Forumite
    100 Posts Combo Breaker First Anniversary
    For info. Swapped SIMS as suggested and found that with my Lebara (Vodafone) SIM in place the Nokia worked fine in at least two of the areas which had been "dead" with the iD Mobile (3) SIM.

    Off topic.... It wasn't easy getting a PAC from iD Mobile!
Meet your Ambassadors

Categories

  • All Categories
  • 345.7K Banking & Borrowing
  • 251K Reduce Debt & Boost Income
  • 450.9K Spending & Discounts
  • 237.8K Work, Benefits & Business
  • 612.5K Mortgages, Homes & Bills
  • 174.3K Life & Family
  • 250.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.