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Three EU Roaming
I'm going to Spain tomorrow and have a Three mobile contract (not pre- '21). I had looked on their site a few days ago and saw they had a £20 charge for 14 days roaming in the EU. I thought I would buy that tonight, as I need to research travel over there and use date for Zoom etc. But I just looked tonight and I can only…
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Save money and stay with 02 - sim only
After April price hikes on sim plans with O2 I looked around for other deals. I prefer the O2 network as it has best service at home. I switched to Virgin mobile which runs on O2 network, main benefit was cheaper and unused data roll over each month. Some months later I got moved back to O2 on the same tariff and I got…
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Leaving EE sim only
In EE, I clicked on the link 'Thinking of leaving EE' to see what my options are. I didn't select any of the two options that appeared for cancelling or moving to another provider. Then about a minute later I received a text from EE that said 'your total charge for ending your contract early is £19.76 I didn't even want to…
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Lyca deal through MSE - DON'T port numbers straight away.
My advise is to check everything if works, then transfer your number, otherwise you may be stuck in mess like me and my partner: Purchased 2x sim deal through MSE on 24.08, received on 25.08 (today is 06.09), emails stated "You've already bought a plan or credit!" which is correct, however, sims are empty, no monthly plan…
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Obtaining PAC from talkmobile
I'm leaving talkmobile and requested a PAC by text ( PAC to 65075). The text response was ' Sorry we didn't understand your last message...please call 5888 or visit [website]'. Has anyone else encountered this rejection? Surely it breaks ofcom rules? Similarly I couldn't see a way of requesting a PAC on the website. I did…
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Pay As You Go Refund
I'm leaving O2 to go to Lebara but I'm confused as to what happens to my credit. According to some boffins on the O2 forum, you lose the credit - I'm loathe to argue with forum experts but the following info is on O2's leaving page: https://www.o2.co.uk/help/account-and-billing/leaving-o2 The forum experts decree that this…
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Advice on 02
I work for NHS and get 25% discount from 02, i upgraded in Sept 22, received email from O2 that 25% had been added, i have just found out it never was, discount should be for the 11 months missed around £77, they have offered good will gesture of £30, i think this is not acceptable, what can i do about it, i have proof…
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Can you negotiate with networks to be exempt from mid contract price rises?
I’m with EE and my contract expires end of December. I don’t like that I sign up for a new contract then 3 months later get told the price is increasing can you negotiate to be excluded for the increase?
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Use of a Uk sim in france
What is the network that offers the best option to be abroad and being able to use the phone. We want to keep a Uk number. Giffgaff?
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Can I use an old sim while a new one awaits a ported number?
I'm transferring my mum's phone over to Virgin as Plusnet mobile is closing soon. I gave them the PAC code and request to keep the old number when ordering the sim. Setting it up tonight, going by what their site says, it could be a couple of days before the number is ported over. She can't be without the phone for this…
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Turkey Roaming
Hi all, I recently got stranded in Turkey and found my Lebara sim to be very expensive. £3.50 per minute! I don't often need to use roaming in Turkey but is there a better sim only option?
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Samsung Summer 2023 Cashback Promotion
In the July Samsung Summer 2023 Cashback promotion I bought two qualifying items, a Samsung Tab 8 tablet and a S23 Ultra phone which offered £150 and £200 cashback respectively. These were purchased directly from Samsung via their UK site and the transactions are recorded on my Samsung account. My decision to purchase at…
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decent budget phone
i am looking for something around £100 as i have a £75 argos voucher. i was wondering what would be the best phone in this price range? there appears to be some awful phones around the £50-80 range, but some half decent above this. i want a fairly good display, battery life and performance. i dont want a slow and…
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ID MOBILE - Continue to take direct debits after contract ends
Hi, has anyone had experience of ID mobile continuing a contract after the fixed period had finished? I took a contract out on a phone that came with a data plan, but i never actually used the number. I kept a previous sim only number and used that instead. I was under the assumption that once the phone contract was paid…
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Which network for cheapest roaming in South Korea?
Off on a trip soon to South Korea but need to keep in touch with customers that might call me whilst I am away. I'm out of contract on my mobile so I am looking to switch to a new network that does some sort of global roaming. Really struggling. Does anyone have a global roaming deal with their network that's not too bad…
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Question about joining Lebara process
Hi My contract expired today so looked the MSE deals and I liked the Lebara sim only one for 6.90/months where you get a 40 quid voucher. Clicked on 'get deal', provided my email, and carried on filling in information on the sign up page, then i saw an email had come in so i flick to the email tab, email from lebara 'to…
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Mobile Three 46 days to port number but missold contract from 2017 discovered.!
Story starts back in June 2017. When I started 2nd company and went into Three shop for one phone one contract. Scoot 5 years and end of another 2 year contract with Talkmobile and start new contract with phone to Three. There was initial STAC PAC mix-up which led to a couple of weeks of several shop visits and more "chat…
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1p Mobile - Data charges on day of boost auto-renewal
Just a warning for anyone that has their data boosts set to auto-renew. I noticed that I had been charged for data between 0000 and 0059 on the day my boost renewed. When I queried it I was told that it was because it can take 30 min for the new boost to be applied, leaving a gap. They credited the 80p back to my account…
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What is the cheapest temporary SIM that you can use to port out and back in to the same network?
Looking to stay with Lebara (currently on rolling). New customer deal is better price. Need to keep my number. I understand the method is to order a new Lebara SIM, port out my old number from my old Lebara SIM to a temporary SIM using a PAC code, and then after the number transfer finally port out my number to the new…
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Lebara customer wants new Lebara tariff - can I keep my number?
I signed up for an MSE Lebara SIM-only monthly tariff a couple of years ago. I still have it, and I want to change it now, to a Lebara tariff that gives me more data for the same money. How do I achieve this, while keeping my phone number? Has anyone here tried it? I have switched off the auto-renew on my currrent tariff…
