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I don't understand Lyca Mobile's port-in form
I'm porting my iD no. but what is 'Other Mobile SIM number'? If it refers to my current iD SIM, why isn't it asterisked as a compulsory answer like the no. you want to keep is? Also, am I supposed to work out what the port in date will be?
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Flip Phone February?
HiSometimes I read about people ditching Reddit or Facebook or whatever.Because of enshittification and because life's too short.But some people are ditching their smartphones.Maybe the topic is a middle-class middle-age thing, a first-world problem. An extract from some articles... Your child-raising years are short.Your…
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MSE News: O2 and Virgin Mobile to hike mobile prices by up to 17.3%
Millions of O2 and Virgin Mobile customers will be hit with price hikes of up to 17.3% in April, the mobile providers' parent company has confirmed. Read the full story: 'O2 and Virgin Mobile to hike mobile prices by up to 17.3% – here's what you need to know' If you haven’t already, join the forum to reply.
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Incorrect billing
My third ID Mobile bill has been charged at £5.23 instead of £5. There is no explanation for the additional charge. I will be raising a complaint
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Is switching my mobile number notice of cancellation?
I have recently switched mobile provider to a new sim only deal and had understood that the act of switching was sufficient notice of cancellation to my old provider.Is that right or should I have done something else to cancel?I have cancelled my monthly direct debit which I would have thought would incentivise them to…
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Sim Only For Cruise Holiday
Hi all Looking for advice on what to do when going cruising in terms of sim cards. Previously I've done it as a family, but this year it will be as a single parent. Therefore daily or alternative day calls will be needed with ex partner. I've been cruising before so I know they have wifi on board, but its silly prices so…
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Mismatch between O2 mobile prices on MSE comparison site, and O2 website
On MSE's cheap mobile finder website ([MSE url]/cheap-mobile-finder/sim-only/#newcustomersonly -- sorry not allowed to post links) the prices (for O2) are shown much lower than they actually are. When I click on "Get deal" I get to the O2 website with ~2x higher prices. Does this happen to anyone else? Below are…
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A problem sending texts
I can receive texts on my phone but i can not send them when i try to send one i get the the reply '' MESSAGE NOT SENT TRY AGAIN LATTER '' what is the problem and how do i fix it ? I have credit on it and the battery is charged My phone is a Nokia Model TA - 1010
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3G Switch Off - Get Out Of Jail Free?
Thought I'd post this for anyone in similar situation. I'm on Vodafone, recently they turned off 3G in my area and despite the claims of 3G radio frequencies being used to improve 4G and 5G**, my service became pretty unusable. Mobile internet was useless and I frequently could not make or receive calls. Rang up support…
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Empty phone box
On Saturday the 17th of February my new Samsung S24+ was due for delivery by DPD. On receiving the parcel the outer Sky packing appeared in good condition when this was removed I noticed the black Samsung box was not very heavy. I planned to weigh the box and then film it being opened however when lifting it off the scales…
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O2 - 2yr contract price increase within 3 weeks......
My partner, agreed a new contract with O2 three weeks ago - she was really pleased as they offered her (over the phone) a really competitive price, this did however require some reduction in allocations , which she was prepared to do to get the competitive deal. So before she even gets her first bill she has been advised…
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1pMobile - data only 'boosts' no longer available?
I just noticed that data only 'boosts' are no longer available on 1pMobile I've always used a 1Gb boost that lasts a month and costs £3. Luckily, I've got it set to recurring, so that seems to be carrying on. But if you want to take out a new one, all that I can see available is 1Gb + unlimited sms+calls for £5.
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Receiving texts in Europe
In Europe, can you receive texts whilst in airplane mode (to reduce possibility of roaming charges)? In other words, do texts use the same mechanism as calls, or can they be received if wiFi is on?
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No 5g on ID Mobile
I took out a contract with ID Mobile recently, advertised as a 5g network, but my 5g phone does not receive 5g. It works perfectly fine on other networks. ID Mobile does not make it clear on it's website, when it says customers will receive a 5g signal, that this is restricted to handsets on its approved list. Has anyone…
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MSE News: Tesco Mobile to charge customers for data roaming in Europe from May
Tesco Mobile is to start charging new and recently joining pay-monthly customers to use their mobiles in Europe from May. The change means you'll have to pay to use your mobile data in 48 European countries and destinations – but you'll still be able to use your included calls and texts at no extra cost. Read the full…
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ID Mobile charging for OTP from Bank
Hi, I'm in the middle of trying to buy a new PC online. Through this I've discovered that I couldn't complete the purchase because of Verify Visa giving an error. After calls to the Bank they've said that the problem is that ID Mobile haven't set my sim up to receive the OTP. So on I went to talk with ID's support, who…
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Mobile contracts as unsecured loans
Hi there, so quick question? I recently opened a new phone and SIM contract for my daughter (in her name) but attached to my account (I'm paying it). Checking my credit report and this seems to show up as an unsecured loan - is this normal? I don't have a problem with it really, but I know this wasn't made clear during the…
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O2 Price Rise - Ex Virgin Mobile Customers
Have any former Virgin Mobile customers who were moved over O2 been contacted about a forthcoming price rise? I know we were due one and the 4.9% RPI + an additional 3.9% doesn't come as a surprise. On 21 February I received one email and within 24 hours got another one basically saying "we made a mistake. Nothing since…
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Lebara not billing correctly
So I started my 5GB MSE Exclusive Monthly Plan (6 months of £1.99, then £4.90 per month) with Lebara in Aug 2023. In Aug & Sept, Lebara took out £1.99, but in Oct, Lebara took out £4.90, so I had to contact Lebara via webchat and they reimbursed me the difference, but again in Nov 2023, the same thing happened, I tried to…
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2 sim plan for most data coverage ?
Hello,Been a vodafone customer for many years and it's served me well, especially with regards to network coverage. However there are some times, when the signal is not great or non-existent completely - especially around airports. Since I have a 2-sim iphone (vodafone is on a e-sim). I was thinking of an additional…
