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LycaMobile Users: Had card fraud/attempted card fraud recently?
I signed up for a LycaMobile plan in March 2024, I used a virtual card created exclusively for LycaMobile and even named it Lyca, cancelling it after my purchase. While travelling this week, Monzo alerted me that a company, Hamilton Hardly Publish, had performed an active card check on the card. Followed the next morning…
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How to prevent a scam sufferd by O2 mobile customers
Below are extracts from Guardian Money’s consumer champion Miles Brignall Last month, I featured the case of an O2 mobile customer who had been sent a £150 bill for a call the company claimed was the result of a 50-minute call he had made to Armenia at 5am...several more readers and O2 customers have since contacted us to…
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EE Options For Going To France
My partner is on a contract with EE. I am struggling to find what would be chargeable there - the EE website is only eager to sell a £2.47/ day plan.She will turn off roaming while there to use Whatsapp, etc on wifi. Will there be costs for receiving calls or texts making it sensible to pay the daily charge even if making…
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Credit agreement with Vodafone issues
I previously had a SIM deal with Vodafone alongside 2 device plans ; one for my phone and one for my smartwatch. Since I cancelled the SIM, Vodafone locked me out the online account meaning I need to contact them to make any changes to the account (Direct debits), view the balance and statements. They haven't once emailed…
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E sim
Please can anyone explain an e sim to me. I have an iPhone, my provider is in the Uk Vodafone. I am traveling to Canada in May and would like to have the opportunity to keep in touch in places I cannot get WiFi (when traveling etc). I’m not experienced in this subject, could someone explain in simple terms what are my…
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Three Network Provider
Hi folks, I need to find out when I had my upgrade from Three Mobile to prove that my phone came from them for insurance purposes. Currently they're saying they can't provide any information regarding this as it's over 2 years. Is that correct?
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O2 No Service
I have been with O2 for many years on payg as a low user on their old Classic 123. No problems and very cheap. Now, with no prior notice from O2, my mobile has had No Service for the last few days - cut off. I couldn't unblock the phone on-line, so had to phone them ( landline ). I was told that as my SIM card was over 20…
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Lebara roaming issue
Sorry for long explanation but I really need some help. I spend 3 months of the year in Greece. One block of 2 months then a month or 2 gap then another month. The 20 gb a month I get on my plan has worked great for me, until now. I use data for messenger and whatsapp mainly to communicate here and a bit of SMS plus a…
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Complete technophobe needs help please. Update-new problem
I want to give my old mobile phone to my nephew. Its nothing flash, just an android. I have put him a new sim in the phone and thought, mistakenly, that having a new number would eliminate the previous message history on the phone. But- showing him how to use the phone I got him to message his mum (which is really why I…
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Lebara MSE deal raised payments - explained
Due to many similar subjects let me put few words in here: Lebara is brilliant if you follow unofficial rule: never ever change payment method under your promotional term! As you signed and done 1st payment, stick to it and do not touch, otherwise they will:a) charge you normal rate next month without telling you b)
if no…
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OFCOM’s new RPI mid term ruling starting 2025
Fell upon this article. https://www.ofcom.org.uk/phones-and-broadband/bills-and-charges/ofcom-bans-mid-contract-price-rises-linked-to-inflation/#:~:text=From%2017%20January%202025%2C%20phone,terms%20in%20all%20new%20contracts. States that Ofcom have banned mid contract inflation linked tariff increases. Haven’t seen it on…
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Raylo
I am due to upgrade my iPhone with EE but I don't necessarily want the latest phone and they still want more than I am paying now for my 6s. Raylo popped up on my facebook and I wondered if anyone has used them to lease a phone with and what experience they have had with them.
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O2 breach of contract?
Hello I really need some help/advise as I do t know which way to turn. First for months I was receiving bills from o2 that I didn’t owe. One after another would come through after I had paid my bill. At some points my account would even end up in collections. This would happen months after month and every month I would…
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Connection problem between asda mobile and Lebara
Hi A relative has a smart phone on ASDA mobile and has trouble at times getting through to me and my wife, who are both on Lebara mobile. He just gets the message phone unavailable and it goes to voicemail. Likewise at times we get the same result when calling him with it going to his voicemail. On other occasions we can…
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Wotcha
I recently went online to check a number for possible Spam and spotted an Ad' for 'Wotcha'. Apparently this is a free Ap' for mobiles to check for scam/spam calls. Anyone had any knowledge of this system ? Thanks
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2g is going
I have a NUU SX6mini with a Smarty Sim. Smarty (who use 3 network) have advised that my phone may not work when 2g is shut down over the next few weeks. In the on phone options it does say "Use 4g where available" and this is selected. Is that true and if yes - what facilities are still usable on the phone.
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iPhone 15 pro contract price vs 16 pro
My old iPhone SE has finally given up the ghost. I’m currently on a sim only deal from Voxi for £10 for 50gb or so. I’m looking at buying a new phone. Obviously the iPhone 16 is due to be released early September. Does anyone know if the current contract prices for the 15 are discounted? I’m happy with the 15, but don’t…
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MSE blagged Lebara Deal- Purchased the deal but am being charged the non-discounted price
Hi All, I opted for a Lebara SIM only deal - £7.90 pcm, with 1st 6-months @ £1.00. I purchased via the MSE site, that fwds you onto the Lebara site. I was charged £7.90 for month 1, when I expected to be charged the MSE blagged rate of £1 in month 1. I didnt give it too much thought, thinking lets see what the auto renew…
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SIM only plans with EU roaming: Co-op vs Lyca vs Lebara
I have an O2 SIM-only plan which is coming to an end. I would like another SIM only plan with EU roaming. I'd rather switch to another network, as the O2 signal isn't great (even in central London, the O2 signal is always worse than on my EE work phone or my partner's Vodafone). I have narrowed it down to: * Co-op mobile:…
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Vodafone to 3rd party Vodafone provider, can't port my number?
Hi there, My current contract with VF ends next month, they can't/won't match an online deal I have found with Fonehouse, still on the VF network. They are saying I won't be able to port my old number over as it can't be done from VF to a 3rd party provider. Is this accurate? I have ported from different networks in the…
