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Easyjet not offering a refund
I have flights booked to and from Amsterdam in December which due to the quarantine I now dont want to take. Easyjet are very generous offering vouchers, BUT they have recently cancelled my return flight and transferred me to a different one a few hours earlier. My original flight 1836 is not flying any more, I am now on…
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I’ve still not received money due to me from a cancelled flight.
I’m at my wits end with Ryanair and Love Holidays. The holiday in April was cancelled, and the money for the hotel was paid back pretty promptly. Love Holidays advised though, that they were waiting for Ryanair to refund them the money for the flights before they could refund me. I filled in the refund form on Ryanair’s…
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Travel up travel agency
Just thought I would warn fellow travellers about travel up I bought flights from London stansted to Dubai unfortunately emirates airlines cancelled the flights so I rung travel up to ask for a full refund travel up want a admin fee £50 I said no what about other flights from London Heathrow got the same dates different…
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FairFX website problems
I now have a new FairFX card, and my wife has a linked card, but there is almost nothing we can do with them on the website. For our own reasons we do not want financial apps on our phones, but the old website allowed us to print detailed statements and transfer funds between the cards. The letter that came with the linked…
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Ryanair “random” Seat allocation
I’m on a flight to Poland which is pretty empty and it’s funny to see that almost everybody is sitting in a middle seat, courtesy of Ryanair’s “random” seat allocation.
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Flight rescheduled - should the airline pay for a hotel?
I have a flight booked for AMS-FRA-BOG. It was supposed to be a short transit in Frankfurt, but now Lufthansa have informed me that they’ve changed the date of the FRA-BOG sector, so I’ll be staying overnight in FRA. I know when airlines change schedules/create delays at the last minute, they’d have to pay for a hotel if…
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FairFx card funds frozen due to FCA action against Wirecard Card Solutions Ltd
Email received today:We have been advised by the Financial Conduct Authority (FCA) that they have temporarily suspended the regulated activities of one of our card issuers – Wirecard Card Solutions Ltd, the UK subsidiary of Wirecard AG. This means that you cannot currently use your FairFX card. As per FCA guidelines, all…
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How best to convert Yen to GBP?
Hi all, Not sure if this is the right place to ask this, but none of the other boards seem to fit... Long story short, my wife has a fairly large amount of (actual, physical) Japanese Yen that we'd like to convert to GBP. What's the best way to do that? Slightly longer version - it used to be a huge pain to transfer money…
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Currency Cards and Non-use charges
Just managed to contact Travalex and cancel my card (Mastercard MultiCurrency) Not travelling for now - not keen to pay a 'hidden' 2 pounds/month non-use fee - have realised that I been doing so for several months. Beware these cards - hard to access the accounts, hard to 'cancel' (not possible on line) and there are these…
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Contacting Ryanair
I booked Ryanair flights to France back in January. I was supposed to fly in August to France but could not go due to the isolation restrictions. I had travel insurance with a 3rd party that stated I was able to claim if there was an FCO warning against all but essential travel (which there was). The insurance company paid…
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Sixt delayed toll costs (16 months later)
When in Portugal in 2019 we had a hire car with Sixt (horrific - will never use them again but thats another story) and got the wee machine for tallying the tolls, and the costs came off our credit card bill the following month. We have just received an email to say there was an error in the system we were not charged for…
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Which card to use abroad
Hi all. I have booked a week in Corfu leaving early September. I normally exchange money before i go, say Asda or Tesco. I'm a bit of a fossil where tech is concerned but people tell me to use a card to purchase drinks or meals etc as opposed to taking money. Will my Halifax debit card be ok or would i need some other card…
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Help me get my refund
Hi I need help to get my refund back from ryainair we booked with love holidays and that was in April 2020 but ryainair are saying they paid it back to love holidays in August and love holidays said they haven’t got it yet what do I do six going into seven months and nothing
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Ryanair Passenger Tax Refund
I have a no show flight with Ryanair, Are they within their right to charge a £17 admin fee to refund the Tax which they have collected and not paid to HMRC?
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Car hire and additional charges
I booked an automatic car via a comparison site and paid and received the voucher, on arrival in Spain I presented the voucher, Licence , Passport, DVLA Check etc and then declined the insurance excess, presented the credit card for the holding deposit. Then signed on the small electronic pad and received the paperwork and…
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Moving easyJet Flights
Hi, just a heads up, from paying the website price to move a flight, easyJet now charge a premium. We are looking to change our easyJet flights from December to March (in the hope that the quarantine controls may be lifted by then). We paid £300 for our December flights. If we were booking NEW flights for March the cost is…
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Foreign Currency - Mastercard vs TransferWise
I'm a great fan of TransferWise and use my card almost every day, especially when buying on-line in different currencies. I was discussing the two options with a friend and he tells me that he gets a better deal just using his "ordinary" Mastercard debit card. Is this actually the case? I don't know what extra charges, if…
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Scheduled change
Easyjet have made a scheduled change that makes the flight out 4h55m later than when we book but has same flight number. On the return flight the flight is now 3h later but has a new flight number. Easyjet are refusing to give a refund but will offer a flight voucher. I don't want the flight voucher, am I entitled to a…
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Flight Schedules
Is there any easy way/website to find out which days airports offer direct flights to which destinations? For example can I find out if Heathrow goes direct to Las Vegas on Mondays, Wednesdays and Fridays. Manchester direct to Vegas is Thursday and Saturday etc??
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Italian traffic Penalty Fee via Debt Collector
I have received a notification for an italian traffic penalty fee via a debt collector 3.5 years after the date of the offence. The debt collector has provided the original penalty notification letter which is dated nearly 2.5 years ago but it never reached me eventhough it has my address (i have no proof that they…
