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Ryanair not only refusing a refund but failing to even issue a voucher and refusing to look into it.
The following is an email summarising my daughter's problems with Ryanair in trying to obtain a voucher for a cancelled flight. She has tried the phone but can't get through, their customer services chat representatives are unhelpful,only working to a predesigned script. Isthere any way of getting them to sit up and take…
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European Car Hire Cheaper From the USA than the UK
Am looking to book a hire car in France at short notice. Found a great deal in $ on Kayak which was half the price of all other quotes. When I went to book it with a UK address, it doubled the price. I have a US car licence and a US address but am living in the UK. Why is there such a price difference?
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Cheap luxury airport transfers
Hi! I’m looking to book airport transfers from home to Liverpool airport... it’s a special trip so want to get a nice car. Any idea how to get a good idea? I’ve tried googling cheap airport transfers but it seems a bit of a lottery, so thought I’d see if there’s a tried and tested way? Thanks!
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Beware - Goldcar Car Rentals Spain
I booked a trip to Alicante airport for myself and my girlfriend. We wanted to hire a rental car and ended up booking with a hire company called Goldcar. They seemed quite cheap and already have "all-inclusive" insurance included so it sounded good. I will make sure I never go near this company again. Firstly, when we…
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Cancelled flight
We recently checked in to our Easy jet flight to Jersey (a month before we were due to travel.) Then, 2 weeks before our departure we got an email saying our flight was cancelled. We've now arrived on Jersey having had a long drive and an expensive ferry trip. Any idea what our position is regarding our cancelled flight? I…
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EUR withdrawal in Ukraine / Turkey
Hi, we are currently travelling in Ukraine & Turkey and are trying to figure out the best way to withdraw +5,000 Euro from our UK account. Does anyone have any idea what would be the most cost-effective way? We thought about using Transferwise to transfer the amount into our Ukranian bank account and then exchange this to…
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Debenhams Travel Money
At the beginning of lockdown my euros were returned by my local store before I had chance to collect them. I was told they would be refunded into my account but this hasn’t happened. All customer service ones are closed. Head office has not replied to my email. Any advice anyone?
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Ryanair!
What can be done with Ryanair? They will not change a booking free or even give a voucher when our trip would mean having no travel insurance and the government say only essential travel. Of course will never even look at their website again.
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Ryanair changed the day we fly... now have to cancel holiday
Due to fly to Salzburg September 5th to 19th. Had email today saying our flight details have been changed and we now fly September 6th and return 20th! This is no good as our hotel is booked 5th to 19th,.we have a travelodge on 4th near airport, we've paid for airport parking (stanstead) and a hire car in salzburg! There…
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Easyjet and changing flight 'offer'!
Their change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within…
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Regulator raps Ryanair and Virgin for being too slow on refunds - MSE News
Aviation regulator the Civil Aviation Authority has today published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic both rapped for being too slow to pay refunds. The announcement comes after MoneySavingExpert warned yesterday they were likely to be named and shamed…
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Jet2 paid seats
Hi we have paid for specific seats but Jet2 have changed flight times and not given us the seats we paid for and are seating us apart. What are our rights please?
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Flightgift. Anyone had a refund?
Was given a flightgift card for £160 last year and used it to book flights with Ryanair to Porto in June. I paid an additional £50 on my Mastercard to make up the difference. Flights cancelled and Ryanair have just advised that they will refund £200 back to a third party credit card (not mine) presumably who ever…
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Refund
I booked flights through Expedia toCyprus with Jet2, I added luggage and seats direct with Jet2. This flight has been cancelled by Jet2 5 times,and on the last one they offered me a refund after approx 4.5 hours of tel cals. Jet2 offered refund of cost of seat and luggage but, flight cost must be paid by Expedia. I have…
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WeSwap - be aware of their limitations
I tried WeSwap buyback feature. You open account and received a prepaid card. Then put online order and send them currency using affordable Royal Mail Guaranteed (insured) post and in 3-4 working days they swap say EUR or more exotic Hungarian forits into GBP and you can see it on your prepaid card through the WeSwap app.…
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Revolut cash card
Just few notes to warn those considering acquiring one: * Be warned that buying a Revolut card is about the same as booking a flight on Ryanair - upgrade options are very large and obvious, standard options are small and discreet. * VERY EASY to select upgrade by mistake @ £6.99/mth (offers lots of benefits, but none that…
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Ryanair already cancelled flights in October & December 2020, but flights still bookable
Within the myBookings on Ryanair, it states my flights in October & December 2020 are cancelled, but flights are still bookable via the website but at 10x the amount we we paid. It's to Vienna, and they are advertising flights with special offers in August, but strange how i got these showing as cancelled in myBookings…
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Jet2 Passport Validity
I’m a British citizen with a flight booked to Zakynthos, Greece on the 12/08/19 to the 19/08/2019. My passport has 4 months validly left after the date of travel. I have checked the gov.uk website and it states that my passport must be valid for the duration of stay. However the Jet2 website states ‘British Citizens will…
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Regulator to name and shame airlines over refunds – MSE News
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that…
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A word of praise for Eversure
Husbands hire car in Spain was hit by something falling from the car in front. Invoiced £434 damages taken from the insurance excess deposit the hire company had retained. Claimed on our annual excess policy with Eversure. Claim submitted Monday pm. At 7.30 this morning received an e-mail agreeing the re-imbursement in…
