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Flights, currency & car hire

Going abroad? Post questions about flights, foreign exchange and vehicle rental.

Can't get hold of easy jet and no reply
Hi I desperately need some help!In February we were given a flight voucher via email from easy jet which needs to be booked by August. I've tried booking flight online with the voucher and the code doesn't work. The phone number to customer services is permanently too busy to answer, there is a recorded message asking to…
Hire Car Damage
Back in October 2019 I hired a car from SIXT in Portugal. During the hire I was hit in the rear/near side by another car. Notified SIXT within 30 mins. filled all the forms in stating in my opinion I was not at fault. Last week SIXT contacted me saying they had determined both drivers were responsible and the damage cost…
CHANGE OF DAY ON FLIGHT
I have a flight booked with Air Transat for July 28th . Checking their new schedule there is no longer a flight on this day. What are my rights regarding a refund as Air Transat say they don't give refunds
Ryanair wont cancel non existent flight
We had two Ryanair trips booked for this year. Our June trip was cancelled in mid May... needless to say, no refund received yet. Our second trip was in September to Dinard, France. At the time our first trip was cancelled I went on Ryanair's website to see if they were still selling seats for our September trip. I…
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easyJet flight moved to a later date
Hi hoping someone can help me as we all know it’s a massive struggle gets through to anyone at easyJet I managed to move my flight with easyJet to later in the year, I have my granddaughter on my booking and she will have a birthday before the new flight dates, putting her age at 7 and not at 6 as it was for when I…
Flight voucher refund ?
Etihad are currently offering a 50% bonus if purchasing a travel voucher,directly from themselves, for future travel and valid for two years from August 2020. If the airline were to go 'bust' before using the voucher, would a refund be available if originally bought with a Credit or Debit Card?
Easyjet vouchers not full amount
Hi, looking to see if anyone has had same issues. We have 2 cancelled flights for april and may with easyjet. Finally decided to opt for vouchers thinking wise to use them next year. As soon as completed on their website, immediately received numerous emails confirming this. However, although the emails clearly state the…
Moved: Flight refund
This discussion has been moved.
E@syJet Cyber Email ?
Hi all, What happens next as I am getting Spam Emails asking me to take them to court?
Hertz: Car rental firm files for US bankruptcy protection
Hertz: Car rental firm files for US bankruptcy protection. One to keep an eye on, especially if (like me) you've got a trip to the US lined up and you're contemplating the much cheaper "pay now" option or the more expensive "pay on collection" option. Hertz also owns Thrifty & Dollar.
Euro,s where to get them
Have discovered that Paypal now do foreign exchange bank transfers.Are they FCA protected.And has anybody used their service yet.
Where to exchange Swiss francs?
Hi. I recently inherited some Swiss francs. Where would be the best place to exchange them for sterling? I don't need the sterling in cash . No bureau de change are open and i feel I could be limited to high street banks. Any ideas would be very much appreciated. Many thanks
Green Motion Car Hire {Edited by Forum Team}???
{Edited by Forum Team} After renting with Green Motion in Glasgow I returned the car and the agent got a camera out and started to check UNDER the car, finding a scuff mark on the underside of the bumper. I got hit for £769 in charges for a new bumper. The damage report form has no facility to record damage on the…
Cash Passport expiring
Hello I have a multicurrency cash passport travel money card. I have been advised that they are no longer doing this card, and that I could not transfer to a new cash card with them. I spoke with Cash Passport office on the telephone, not much help really, lady just kept saying to use the monies or loose them. !! They…
Moved: Repatriation Charges
This discussion has been moved.
Ryanair payment not taken!!
I booked some flights online with Ryanair last week and paid in full. The amount was showing pending on my bank account but has now disappeared and not taken the amount from my account balance. Ryanair say the payment is approved and booking confirmed. So I am confused on why money not taken. I have seen some posts of this…
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Moved: Reclaiming Easyjet APD - Government tax back
This discussion has been moved.
Changing dates with Easyjet
Flights booked for mid July and have decided to move holiday to next July. Changed villa dates to July 2021 and want to change flight dates but July 2021 dates not available until 3rd August 2020! So if I wait until 3rd August when July 21 flights are released, I've already lost my money because we will have missed our…

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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Flights, currency & car hire

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