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Debenhams Travel Money
At the beginning of lockdown my euros were returned by my local store before I had chance to collect them. I was told they would be refunded into my account but this hasn’t happened. All customer service ones are closed. Head office has not replied to my email. Any advice anyone?
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Ryanair!
What can be done with Ryanair? They will not change a booking free or even give a voucher when our trip would mean having no travel insurance and the government say only essential travel. Of course will never even look at their website again.
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Ryanair changed the day we fly... now have to cancel holiday
Due to fly to Salzburg September 5th to 19th. Had email today saying our flight details have been changed and we now fly September 6th and return 20th! This is no good as our hotel is booked 5th to 19th,.we have a travelodge on 4th near airport, we've paid for airport parking (stanstead) and a hire car in salzburg! There…
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Easyjet and changing flight 'offer'!
Their change your flight policy is a disgrace and I will explain why- My partner is due to fly to Tenerife on the 10th august and considered changing her flight so we looked at this last night as we had heard of a deadline of midnight last night to change without fees. There website clearly stated flights changed within…
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Regulator raps Ryanair and Virgin for being too slow on refunds - MSE News
Aviation regulator the Civil Aviation Authority has today published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic both rapped for being too slow to pay refunds. The announcement comes after MoneySavingExpert warned yesterday they were likely to be named and shamed…
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Jet2 paid seats
Hi we have paid for specific seats but Jet2 have changed flight times and not given us the seats we paid for and are seating us apart. What are our rights please?
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Flightgift. Anyone had a refund?
Was given a flightgift card for £160 last year and used it to book flights with Ryanair to Porto in June. I paid an additional £50 on my Mastercard to make up the difference. Flights cancelled and Ryanair have just advised that they will refund £200 back to a third party credit card (not mine) presumably who ever…
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Refund
I booked flights through Expedia toCyprus with Jet2, I added luggage and seats direct with Jet2. This flight has been cancelled by Jet2 5 times,and on the last one they offered me a refund after approx 4.5 hours of tel cals. Jet2 offered refund of cost of seat and luggage but, flight cost must be paid by Expedia. I have…
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WeSwap - be aware of their limitations
I tried WeSwap buyback feature. You open account and received a prepaid card. Then put online order and send them currency using affordable Royal Mail Guaranteed (insured) post and in 3-4 working days they swap say EUR or more exotic Hungarian forits into GBP and you can see it on your prepaid card through the WeSwap app.…
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Revolut cash card
Just few notes to warn those considering acquiring one: * Be warned that buying a Revolut card is about the same as booking a flight on Ryanair - upgrade options are very large and obvious, standard options are small and discreet. * VERY EASY to select upgrade by mistake @ £6.99/mth (offers lots of benefits, but none that…
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Ryanair already cancelled flights in October & December 2020, but flights still bookable
Within the myBookings on Ryanair, it states my flights in October & December 2020 are cancelled, but flights are still bookable via the website but at 10x the amount we we paid. It's to Vienna, and they are advertising flights with special offers in August, but strange how i got these showing as cancelled in myBookings…
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Jet2 Passport Validity
I’m a British citizen with a flight booked to Zakynthos, Greece on the 12/08/19 to the 19/08/2019. My passport has 4 months validly left after the date of travel. I have checked the gov.uk website and it states that my passport must be valid for the duration of stay. However the Jet2 website states ‘British Citizens will…
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Regulator to name and shame airlines over refunds – MSE News
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that…
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A word of praise for Eversure
Husbands hire car in Spain was hit by something falling from the car in front. Invoiced £434 damages taken from the insurance excess deposit the hire company had retained. Claimed on our annual excess policy with Eversure. Claim submitted Monday pm. At 7.30 this morning received an e-mail agreeing the re-imbursement in…
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Flights and car hire booked separately and directly with airlines and rental companies
Hi, first timer.... We ( 2 Adults and 3 Teenagers )have a holiday booked to Orlando and Cancun flying out 3rd August then 12-19 aug Orlando to Cancun RTN. Returning to uk 24/08. Virgin Atlantic flights LGW - MCO rtn Jetblue flights MCO- CUN rtn Alamo through Rentalcars.com car hire in USA Post Office Travel Insurance…
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Ryanair seat allocation
Travelled on a Ryanair flight yesterday. Encountered the following. Can someone let me know if this behaviour is legal at this minute in time as I was of the belief that companies should be allowing social distancing if it is possible rather than taking the approach of we'll let you socially distance at a price? 1. Ryanair…
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Duplicate transaction nightmare!
Yesterday I tried to book two return RyanAir flights from London to Alicante for Monday via a low cost online agent called GotoGate. After taking some time saying it was processing my Apple Pay payment, the site then displayed “we were unable to process your request” and returned me to the home screen, whereby I had to…
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Currensea v Revolut
Normally take cash in local currency when travel overseas but thinking we might be better off with a prepaid travel card instead. Can't decide between Revolut or Currensea and looking to see if one is better than the other.
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Easyjet cancelled flight - unable to get refund - next course of action
Hi, Help please. Easyjet moved my flight to another flight the same day (from 4:30 to 07:00), so a different flight number and >8 hour time difference. I was told to contact the help centre. Over 3 attemts I spent >6.5 hours on the line and did not get through. I have emailed and got not acknowledgement or reply. To whom…
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Can I change passport details after checking in on Ryanair?
I checked into a flight for myself and daughter, not realising that she had sent her passport away for renewal. This means the passport details I have entered for her are incorrect. Does anyone know if this will be a problem at the airport? There is no option for changing these details on the Ryanair website, only for…
