-
Regulator raps Ryanair and Virgin for being too slow on refunds - MSE News
Aviation regulator the Civil Aviation Authority has today published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic both rapped for being too slow to pay refunds. The announcement comes after MoneySavingExpert warned yesterday they were likely to be named and shamed…
-
Jet2 paid seats
Hi we have paid for specific seats but Jet2 have changed flight times and not given us the seats we paid for and are seating us apart. What are our rights please?
-
Flightgift. Anyone had a refund?
Was given a flightgift card for £160 last year and used it to book flights with Ryanair to Porto in June. I paid an additional £50 on my Mastercard to make up the difference. Flights cancelled and Ryanair have just advised that they will refund £200 back to a third party credit card (not mine) presumably who ever…
-
Refund
I booked flights through Expedia toCyprus with Jet2, I added luggage and seats direct with Jet2. This flight has been cancelled by Jet2 5 times,and on the last one they offered me a refund after approx 4.5 hours of tel cals. Jet2 offered refund of cost of seat and luggage but, flight cost must be paid by Expedia. I have…
-
WeSwap - be aware of their limitations
I tried WeSwap buyback feature. You open account and received a prepaid card. Then put online order and send them currency using affordable Royal Mail Guaranteed (insured) post and in 3-4 working days they swap say EUR or more exotic Hungarian forits into GBP and you can see it on your prepaid card through the WeSwap app.…
-
Revolut cash card
Just few notes to warn those considering acquiring one: * Be warned that buying a Revolut card is about the same as booking a flight on Ryanair - upgrade options are very large and obvious, standard options are small and discreet. * VERY EASY to select upgrade by mistake @ £6.99/mth (offers lots of benefits, but none that…
-
Ryanair already cancelled flights in October & December 2020, but flights still bookable
Within the myBookings on Ryanair, it states my flights in October & December 2020 are cancelled, but flights are still bookable via the website but at 10x the amount we we paid. It's to Vienna, and they are advertising flights with special offers in August, but strange how i got these showing as cancelled in myBookings…
-
Jet2 Passport Validity
I’m a British citizen with a flight booked to Zakynthos, Greece on the 12/08/19 to the 19/08/2019. My passport has 4 months validly left after the date of travel. I have checked the gov.uk website and it states that my passport must be valid for the duration of stay. However the Jet2 website states ‘British Citizens will…
-
Regulator to name and shame airlines over refunds – MSE News
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that…
-
A word of praise for Eversure
Husbands hire car in Spain was hit by something falling from the car in front. Invoiced £434 damages taken from the insurance excess deposit the hire company had retained. Claimed on our annual excess policy with Eversure. Claim submitted Monday pm. At 7.30 this morning received an e-mail agreeing the re-imbursement in…
-
Flights and car hire booked separately and directly with airlines and rental companies
Hi, first timer.... We ( 2 Adults and 3 Teenagers )have a holiday booked to Orlando and Cancun flying out 3rd August then 12-19 aug Orlando to Cancun RTN. Returning to uk 24/08. Virgin Atlantic flights LGW - MCO rtn Jetblue flights MCO- CUN rtn Alamo through Rentalcars.com car hire in USA Post Office Travel Insurance…
-
Ryanair seat allocation
Travelled on a Ryanair flight yesterday. Encountered the following. Can someone let me know if this behaviour is legal at this minute in time as I was of the belief that companies should be allowing social distancing if it is possible rather than taking the approach of we'll let you socially distance at a price? 1. Ryanair…
-
Duplicate transaction nightmare!
Yesterday I tried to book two return RyanAir flights from London to Alicante for Monday via a low cost online agent called GotoGate. After taking some time saying it was processing my Apple Pay payment, the site then displayed “we were unable to process your request” and returned me to the home screen, whereby I had to…
-
Currensea v Revolut
Normally take cash in local currency when travel overseas but thinking we might be better off with a prepaid travel card instead. Can't decide between Revolut or Currensea and looking to see if one is better than the other.
-
Easyjet cancelled flight - unable to get refund - next course of action
Hi, Help please. Easyjet moved my flight to another flight the same day (from 4:30 to 07:00), so a different flight number and >8 hour time difference. I was told to contact the help centre. Over 3 attemts I spent >6.5 hours on the line and did not get through. I have emailed and got not acknowledgement or reply. To whom…
-
Can I change passport details after checking in on Ryanair?
I checked into a flight for myself and daughter, not realising that she had sent her passport away for renewal. This means the passport details I have entered for her are incorrect. Does anyone know if this will be a problem at the airport? There is no option for changing these details on the Ryanair website, only for…
-
Reclaim Cost of Changed Flight in March
Hello. I was booked on a flight with Sri Lankan Airlines from Sri Lanka to London on 25th March this year. As there was talk of closing airports and cancelling flights in various countries (and specifically in Sri Lanka), I changed my booking to an earlier flight on 20th March for fear of getting stranded there. Although…
-
Overseas spending for 17 year old
Hi, my son is going to Europe soon with friends. As he is 17 he can’t use a credit card, what is the best/safest way for him to take his Euros? Will it have to be cash?
-
British Airways Vouchers - Did you get a choice?
When your BA flight was cancelled, did they offer you a Choice of voucher or refund? I am absolutely certain they didn't offer a choice and now they say they can't/won't exchange the voucher for cash, which they say was my choice. I am livid that they are lying to me. Is anyone else struggling with this and if so is there…
-
Best way to use Caxton Card
Hi, I am due to travel to Turkey on the 23/08/20 for two weeks with my wife and kids, we have just got a Caxton card and looking to find out the best way to use it in Turkey. I know the card has to be loaded up with money via the app or online but my questions are: When using a ATM machine in Turkey is it best to take out…
