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How do i Claim back Flybe flights from Lastminute.com
i booked 4 flights through lastminute.com to travel with flybe and since the flybe has gone into administration i need to get my money back. Credit card company advised me to contact my travel agent (lastminute.com) but it's impossible to get chatting to anyone in customer service and i cant get an email address to email…
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Virgin Flying Club - refund policy
We currently have Virgin Premium flights booked for October. We used 90,000 virgin flying club points and cash. I've been through my T&Cs and trawled the Internet but I can't see where we stand in regards to either a change of dates, a refund or cancellation. Does anyone have any experience of changes having used points?…
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Booking New Flights
I have a week booked off from work in June for my 40th Birthday, with the intention of going on holiday abroad. I have seen some flights with Jet2 but do not know where i stand, if the flights are subsequently cancelled. I have emailed Jet2 but I won't receive a reply for 2 weeks Any help would be appreciated. Thanks Ben
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Argus car hire/ Broken down hire vehicle
Hi there, Can anyone offer any advice please. I recently hired a car in New Zealand via Argus car hire. We picked up the car, it wasn't the model we were promised and was very tatty and the engine light was on, I insisted on swapping the car. We got the car we wanted and 6 days into the trip it broke down. We phoned the…
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OptionTown - Holding onto my refund
Hi, I bought some upgrades with Option Town for flights to and from Vietnam to London. The upgrades did not materialise. I received an email on the 15th March saying I would be refunded within 5 days. I've had various phone calls with them which give me the impression they're just fobbing me off, even at one point saying…
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getting a flight tickets refund from Carlton Leisure
I bought 2 BA tickets London - Las Vegas from Carlton Leisure which we had to cancel within 5 hours, because of the family circumstances. The cancellation was done the same day and before tickets were issued. Unfortunately Carlton Leisure initial response was that BA wouldn't refund the fees and later changed the story by…
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Travelex Owner Potential Insolvency
Yahoo are reporting that the owner of travelex are due to go into insolvency. I have a Travelex Money Card with around £250 credit on it, is this safe do you think or should i get to a cashpoint sooner rather than later?
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Car Hire Scams (Holiday Autos & CarWiz in this case)
I'm sick of it really, it is such a cockroach infested industry out there. Picking up the car is the one part of the holiday I hate, this blog I wrote sums up why... We’d been looking forward to our summer holiday in Crete all year, the first time we’d gone away in the summer holidays as our daughters had got to that age…
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Selling back euros in UK
Does anybody know how it might be possible to get anywhere near the banks rates when exchanging euros to sterling in the UK? I've been to post offices, exchange bureaus, pawn shops and the rates they offer to buy euros is that far away from the day's official bank rate, it is quite shocking. You go to an money changer in…
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Moved: Transfer money to uk from canaries
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Moved: Flights
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Car Hire Overcharge Scam - Firefly Barcelona airport
Too late for me but a heads up for anyone who's unaware of this particular trick car hire companies use. Basically we were 3 hours late into Barcelona due to poor weather, but still well within office hours. The chap on the desk said as we were late we would have to pay an additional charge of 5 euros per day, which as we…
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Foreign currency - should I hang on to it until the crisis is over
Hello, I have a bit of foreign currency for holidays that I had planned to take this year. I have some US dollars and yen. Let's say for the purposes of argument that foreign holidays won't be practical until 3 or 4 years from now. Should I hold onto my foreign currency for when I can reschedule my holidays? I'm concerned…
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Moved: Expedia in melt down?
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Moved: If an airline cancels a return flight, does it have to refund the outbound flight as well?
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Moved: Cancel flights delta/air france
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Moved: How do we stand on this?
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Moved: Refund from Hoppa re cancellation
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New Zealand holiday money
Travelling to NZ for a month this year and looking for advice on best way to take spending money
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READ BEFORE POSTING: Coronavirus related posts
There is now a new Covid-19 Coronavirus travel board for all related posts. Please use that forum for all coronavirus related posts whether it be holiday, flight or hotel cancellation queries, questions about getting refunds or anything else travel related to the coronavirus. Your question may have already been answered,…
