Getting refund from Opodo or airline? Advice needed!
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Advice Please!!! I work for the Ministry of Defence on a British Military Base in Cyprus and booked, through Opodo.com, a one off trip to Vienna in May, flying from Larnaca with Laudamotion, returning to Larnaca with Austrian Airlines on Sunday 31st May, at a cost of 335.16 Euros. The flights were cancelled because of Covid 19, Laudamotion (owned by Ryanair) sent a refund claim form to complete, but I was automatically sent to my Opodo account a voucher for Austrian Airlines to be used by 31st January 2021, which I neither requested nor can use in the foreseeable future. I am unable to get through to Opodo on 0207 660 2215 and Austrian Airlines won't deal with me as they say I booked through Opodo. I have put in a complaint with Resolver, what other things can I do?