Wizzair - credit expiry and new sharp practices?

caroline1973lefty

Can anyone tell me, when Wizzair credits are awarded as a result of Covid cancellations, what is the expiration period? I’ve had an email from them saying that if I actually log into my Wizzair account, it will be taken as acceptance of their new terms and conditions on refunds - but the email and documents attached don’t say anything about this point. Obviously it’s important as I can’t see myself rebooking a holiday any time soon given the likelihood of a second wave. The standard terms are rebooking within 3 months but I’m hoping someone can tell me they’ve extended it due to covid. 

Is it even legal for them to say this, about logging into my account constituting accepting their terms? They have not actually sent me *any* information about what’s happened to my refund, despite my emails to them (and the phone line is extortionate) so the only way to find out what’s happened to my refund and if it’s now been processed into my wizzair account, and on what terms, is to log in.
i should add that my own situation is a little more complicated because the flights I had cancelled by them in May, I’d actually paid for mostly with wizzair credits of about £300 for a flight I’d had to cancel for personal reasons previously (pre-covid). I just paid the balance of about £40 for the new flights on my credit card. I did ask for a full cash refund, and actually that did appear briefly in my wizzair account a couple of months ago - only to then be reversed and disappear, bizarrely. They have now quietly refunded the £40 to my bank account (at least, I think that’s what a mysterious credit is) but I don’t know what they’ve done with the balance, I assume it’s in my wizzair account but they haven’t emailed me to confirm.  

Can anyone advise?