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Thank you BOTT+CO
"We have an important update regarding your claim for TOM2691 from Sur Reina Sofia Airport to Manchester International Airport on 3rd March 2018. We're delighted to tell you that the airline has agreed to settle your claim!" Just got this by email today! About £225 to come. Fortyfoot
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British Airways and Ryanair to be investigated over refusing refunds for flights passengers legally
British Airways and Ryanair are to be investigated over concerns they broke consumer law by failing to offer cash refunds to passengers who couldn't legally travel due to Government restrictions during the Covid-19 pandemic... Read the full story: 'British Airways and Ryanair to be investigated over refusing refunds for…
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EasyJet cancelled flight - options
Dear all, On the EasyJet website under cancelled flights it clearly states that you can: * Switch to another flight for free. You can search easyJet flights and make changes to your booking yourself via Manage Bookings. When making changes online, you can choose from any alternative flights on the same route. If you'd like…
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Diverted Flight due to Volcanic Ash
On a recent BA flight to Tenerife from London on reaching Canary Island flight went into holding pattern over Grand Canary. Pilot informed passengers that news from Tenerife airport was airport was fully open, but BA operations were concerned due to volcanic ash in area. After 1 hr flight landed at Grand Canary, after 2…
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Flight now dropping passengers off at different airport before our own destination
Hi, Jet2 have informed me that our 3 hour flight to Ibiza from Glasgow will now be 4.5 hours as we are now dropping passengers off in Majorca first (the Majorca flight has now been cancelled). Jet2 say no compensation is due as our flight number has not been changed nor has the delay exceeded 12 hours. They make no mention…
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Airline claiming the compensation claim is outside 6years
Hello I wonder if anyone can help me please. I had a delayed flight on 21/9/2015 from Mykonos to Gatwick. As it was the last flight of the day, the airline arranged overnight accommodation and the flight took off the following day. I had booked for 5 passengers. Unfortunately I only sent the claim request to easyJet on…
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Flight cancellation - entitlement to re-routing
Dear all, Just a few questions around re-routing, an EU261 option, following a flight cancellation: 1) Do I buy the new ticket myself and claim it back from the airline as an expense? (ie I buy a BA ticket but claim it back from EZY, who cancelled my flight) OR should it be EZY buying my BA ticket for me? 2) Does anyone…
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Ryanair flight reschedule
Hoping for some advice please. Due to return from Malaga to Prestwick on 30/9 at 9pm with RA. Yesterday (20/9) they sent notification of a reschedule, with the new time being 11.45am on 4/10. Have requested refund for return flights and booked alternative with EJ, travelling a day late and to a different airport. Mounting…
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Guernsey to UK flight cancellation expenses
A relative of mine was travelling yesterday from Guernsey to the UK (Southampton). Their original flight was cancelled owing to a technical fault. Another flight was arranged 2 hours later but this was later cancelled due to fog. They were transferred to another flight the following morning as no more flights were…
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Cancelled or not cancelled?
Upon logging into 'Manage My Booking' with BA there was a problem. So I contacted BA about our flight - Edinburgh to Brisbane. I was told that there was no longer a flight and that the flight had been cancelled. Ok, that sucks. I have since contacted BA, earlier today - Thursday, Sept 9 (I had tried many times previously…
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FLIGHT BOOKING AND CANCELATIONS THRU TRAVELBAG
My daughter and friend booked a number of International Flights with TravelBag. As CoVid struck and flights were cancelled, the pair returned to the UK. This was over a year ago. Despite our attempts, TravelBag have not refunded either a Thai Airways or Virgin Australia section of the ticket. They blame lack of response…
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jet2 LS767 ( manchester-corfu ) 07/08/21
so we booked a last min holiday with jet 2 and upon check in was told 1-1.5h delay as stopping at Birmingham to pick up 60 passengers was bit pain but was ok so as we taking off was a issue with the plane so had to change plans in manchester and crew took over 2h so we landed 3.22 late we jumped a taxi as no way taking…
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Falkland island airbridge
hi,I am looking for information as to whether the airline that operates the Falkland Island airbridge. Air Tanker Commercial, can be liable for flight delay compensation?These flights are consistantly delayed, usually by the weather on the islands, not an issue, but fairly frequently by engineering or staff issues. As a…
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Cancelled return leg back to UK Jet2 flight
Several months ago I contacted Resolver following MSE glowing recommendation and spent hours obtaining, copying and sending information to support my claim regarding Jet2 cancelling my return flight from Faro to Newcastle despite other Jet2 flights to other UK destinations still flying. The result after several more…
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EasyJet Infant Voucher
My flights to Spain for the family on May 2021 were cancelled in March. I opted for the voucher to rebook for free at a later date. (Email had "You can switch to another easyJet flight for free."). My youngest was under 2 so had an infant ticket which is a flat £50 return. I have rebooked for May 2022 however my youngest…
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Refund Vortex with Virgin Atlantic and Travel2Be/TravelGineo
Hey Everyone, I'm posting to see if anyone has thought of actions that I'm not taking to resolve this issue. 1. We booked a flight through Travel2Be back in December 2019. Obviously, Corona hit and the flight got cancelled. 2. We then requested a refund, but Travel2be were impossible to contact during that time and Virgin…
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Slightly Strange Situation - Can I Claim
So, here's the situation We were on a Jet2 package holiday in Cyprus last week. While we were there we were told out return flight time had changed and we were due to arrive back to Leeds/Bradford at 21:55 instead of 01:55. Not an issue, it was a much better flight time. However the day before we were due to leave were…
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BA - vouchers to cash?
Hi everyone, I'm sure this question has been asked before, but I couldn't easily find the answer on the forums (please don't hate on me for creating a new thread). Grateful for advice or others experiences. Like a lot of people, we had flights with BA when coronavirus hit in March 2020. BA cancelled our flights and issued…
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Cancellation of flights
I am currently in South Africa arrived 5th December 2020, due to fly back on 11th January 2021. My airline have cancelled my flights three times: 11th January, 1st February and now 10th February. This has resulted in my travel insurance expiring as a single trip is for 50 days. My wife and I are now stranded in South…
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Flight cancelled
My flight with BA was cancelled. The email I was sent gave only two options: transfer to another flight or take a voucher. In the absence of the offer of a refund I automatically opted for a voucher. I have now asked for a refund which has been refused, they say I should have phoned them to discuss a refund at the time but…
