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[Solved] Flight Cancelled - Refund fees?
Hey guys, I booked a flight with a travel agent a month or so ago and recently my flight was cancelled by the airline, and they said i had to contact the travel agents to process it but they're charging £50 per person for "admin fees", is this normal? Our booking was for 4 passengers so i'll be down £200, when it was a…
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Flight cancelled and airline not giving option for new flight
I booked a flight through BA which was operated by Finnair. Cut a long story short Finnair cancelled the flights and asked me to contact BA for rebooking. BA agreed to rebook me but only within 1 year of the purchase date of the ticket. I bought the ticket in Sep 20 for a flight in Dec 20. Since it's a trip to Lapland…
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No refund
In December last year I was due to fly to tenerife with Ryanair when we was due go Spain would not let anyone into there country but Ryanair sent the flight anyway when I tried to get a refund they have said no due to the fact that the flight went.my argument is we could not enter Spain anyway.has any one else had this…
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Pilot Illness not an Extraordinary Circumstance
It seems as if we may fly to abroad;and quite soon. Some of us will be delayed and no doubt the airlines will deploy their excuses as "extraordinary circumstances". Crew illness is no longer among them..https://epaper.thetimes.co.uk/the-times/20210510/282647510396167
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KLM issuing vouchers instead of refund
My flight with KLM was cancelled. I'm assuming due to lack of passengers, due to coronavirus. Instead of issuing me with a full refund to my credit card, they want to give me a voucher for the same amount to use within a year. Can they do this? By the time I get to book a flight again, the best deal might not be with KLM…
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Flight Changes
Hi, I booked a holiday in 2019 for August 2020, this was changed to August 2021 due to COVID. On my original booking, I paid £300 extra for early morning flights. TUI have now changed the flight to late afternoon, can I get a refund on the additional amount I paid? Anyone any experience with this situation? TIA 😊
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Ryanair cancelled Flight Oct'2017
My Ryanair flight was
cancelled the day before it was due to fly (from Seville on 10th October 2017). When I applied for compensation and expenses directly with
Ryanair they rejected my claim, stating they had given me notice of the cancellation
at least 14days in advance. This is untrue. So I then raised a
claim with…
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Ryanair Travel Insurance Refund Problems
Hi, Due to a
time change to a Ryanair flight I was not able to travel the revised times and
so requested a refund. As the time
change was by Ryanair, I therefore did not need the travel insurance. Ryanair agreed
to the refund but did not include the insurance element of £47.48. I contacted
Ryanair online help and they…
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Lastminute.com Cancelled Flight Refund
Flight booked for November last year and cancelled in October but received no information or notification of the refund. Phone number completely dead. Return emails from inbox I was previously discussing with are now coming back automated. My Help area of website simply states they are waiting for airline before processing…
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Compensation claim rejected by KLM because flight was codeshare with Delta?
In February 2020 I and my partner (UK citizens) were booked to fly from Calgary in Canada to Newcastle in the UK, via Minneapolis and Amsterdam. We booked on the KLM website and received a KLM e-ticket - our return journey was a one stop journey via Amsterdam, both flights being on KLM itself. However the 'outbound'…
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How to get refund, not vouchers, from RyanAir
We had three separate flights booked for May last year. Total cost about £350. RyanAir cancelled them due to coronavirus. I filled out the online claim form being careful to specify cash refund, not vouchers. They sent me email reply stating ' Once approved your refund request will be processed within 20 working days to…
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Air France and Air Mauritius
Good morning all, Some advice please. I have been messed about something terrible with my solicitors who took on my case 18 months ago and have now emailed me saying that they can no longer support. The short story is that my flight to Mauritius from Paris was cancelled due to pilot illness. I booked via Air France and…
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Manchester Airport May 19th
The problems at Manchester Airport, due to failure in fuelling system got me thinking. As far as I know delay compensation rights are between the passenger and the carrier, and the latter can avoid being liable for situations beyond their control. I imagine an airport being unable to fuel a carrier's planes would be one of…
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Flight and COVID test
I had my flight booked for Thursday that was cancelled less than 48hrs. I have rebooked for Sunday and have to have another test at £120!! Can I claim this back from easyJet?
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AirFareNetwork
Does anyone have any experience with this company? Anyone live in Leicester? This is their address 401 Melton Road, Leicester LE4 7PAI bought my ticket before the pandemic. They gave the option of 1 - to fly - but the departure date was March 18th 2020 - I chose not to! 2. to get a 'refund' of £250 against an £800 ticket…
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Am I legally obliged to pay this bill, when I haven’t received any money?
Last year my flight was delayed for 4 hours, and I was told about how I might be able to get compensation, so I typed it in google, clicked on one of the top websites and started to type in my details on this website which claim to be no win no fee so was supposably risk free. I then stopped, as I didn’t have all the…
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HAYES TRAVEL
Used Hayes travel 10 months ago to book return flights to Benidorm Spain. I have been contacting them continuously and to date have not received any refund. Flights were cancelled due to coronavirus any one any ideas what I can do.
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Can you claim compensation for a delay from a company that’s now gone bust ?
I flew with Monarch from East Midlands to Tenerife South. We were delayed by 5 hours due to a fault with the plane. I’ve only just learnt I’m entitled to claim compensation for delays. ( I thought that if the air company got you home still - even delayed, and gave food vouchers ect -meant you couldn’t get money…
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Expedia
We would like to know if we are correct in taking Expedia to court not Air France, we had a contract with Expedia we booked a package with them for March 2020 due to the fact no travel allowed to USA we could't go we, have done with all the waiting and delays now. We gave them 14 days notice in November and received half…
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Flight Cancellation with Qatar on Codeshare
Hi All, My parents and 2 uncles went to bangladesh from October 6 to 26th 2020. The flights were booked through TravelUp, issuing airline were BA, but the aircraft was flown by Qatar. Route was LHR > DOH > DAC, and then the same way back. all 4 passengers flight coming back was canceled, specifically the DAC to DOH flight,…