BA rerouting - compensation

Hi all. I have, yesterday, had a flight cancelled by BA. Well, one leg of a flight - my Manchester - Heathrow leg cancelled, but my ongoing flight to Montreal is still flying

I was given two options - remain with  Manchester as my starting point (but, then adding 7 hours at Heathrow) or reroute with my flight starting in Heathrow

Given the options, the reroute seems better, but am I entitled to claim anything for my extra expenses to get from Manchester - London? 

BA's email says no, but I don't trust them! 


  • SandtreeSandtree Forumite
    10.6K Posts
    10,000 Posts Second Anniversary Name Dropper
    The offered MAN-LHR is an earlier flight meaning you still arrive in YUL at the same time or are they moving the 2nd leg?

    How much refund are they giving you -v- how much your transportation costs to LHR?

    How much notice have they given you?
  • JPearsJPears Forumite
    5.1K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Bouncy, we need more information as to your "rights" or options and possible compensation.
    Date and times of original travel and alternatives offered.
    No.1 - don't accept any refund, partial or ortherwise yet. Doing so allows BA to wash their hands of you.
    But essentially you are probably entitled to the costs of getting from Manchester to Heathrow.
    You also need a reason why the Man to LHR was cancelled.
    Update us.

    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android


Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools