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FLIGHT BOOKING AND CANCELATIONS THRU TRAVELBAG
My daughter and friend booked a number of International Flights with TravelBag. As CoVid struck and flights were cancelled, the pair returned to the UK. This was over a year ago. Despite our attempts, TravelBag have not refunded either a Thai Airways or Virgin Australia section of the ticket. They blame lack of response…
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jet2 LS767 ( manchester-corfu ) 07/08/21
so we booked a last min holiday with jet 2 and upon check in was told 1-1.5h delay as stopping at Birmingham to pick up 60 passengers was bit pain but was ok so as we taking off was a issue with the plane so had to change plans in manchester and crew took over 2h so we landed 3.22 late we jumped a taxi as no way taking…
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Falkland island airbridge
hi,I am looking for information as to whether the airline that operates the Falkland Island airbridge. Air Tanker Commercial, can be liable for flight delay compensation?These flights are consistantly delayed, usually by the weather on the islands, not an issue, but fairly frequently by engineering or staff issues. As a…
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Cancelled return leg back to UK Jet2 flight
Several months ago I contacted Resolver following MSE glowing recommendation and spent hours obtaining, copying and sending information to support my claim regarding Jet2 cancelling my return flight from Faro to Newcastle despite other Jet2 flights to other UK destinations still flying. The result after several more…
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EasyJet Infant Voucher
My flights to Spain for the family on May 2021 were cancelled in March. I opted for the voucher to rebook for free at a later date. (Email had "You can switch to another easyJet flight for free."). My youngest was under 2 so had an infant ticket which is a flat £50 return. I have rebooked for May 2022 however my youngest…
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Refund Vortex with Virgin Atlantic and Travel2Be/TravelGineo
Hey Everyone, I'm posting to see if anyone has thought of actions that I'm not taking to resolve this issue. 1. We booked a flight through Travel2Be back in December 2019. Obviously, Corona hit and the flight got cancelled. 2. We then requested a refund, but Travel2be were impossible to contact during that time and Virgin…
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Slightly Strange Situation - Can I Claim
So, here's the situation We were on a Jet2 package holiday in Cyprus last week. While we were there we were told out return flight time had changed and we were due to arrive back to Leeds/Bradford at 21:55 instead of 01:55. Not an issue, it was a much better flight time. However the day before we were due to leave were…
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BA - vouchers to cash?
Hi everyone, I'm sure this question has been asked before, but I couldn't easily find the answer on the forums (please don't hate on me for creating a new thread). Grateful for advice or others experiences. Like a lot of people, we had flights with BA when coronavirus hit in March 2020. BA cancelled our flights and issued…
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Cancellation of flights
I am currently in South Africa arrived 5th December 2020, due to fly back on 11th January 2021. My airline have cancelled my flights three times: 11th January, 1st February and now 10th February. This has resulted in my travel insurance expiring as a single trip is for 50 days. My wife and I are now stranded in South…
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Flight cancelled
My flight with BA was cancelled. The email I was sent gave only two options: transfer to another flight or take a voucher. In the absence of the offer of a refund I automatically opted for a voucher. I have now asked for a refund which has been refused, they say I should have phoned them to discuss a refund at the time but…
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Easyjet cancelled my return flight. Can I claim for unusable gig tickets and hotel?
I booked flights with EasyJet for October 2021. In addition to the flights, I have booked and paid for a hotel and gig tickets. In May 2021 (now) they suddenly cancelled our return flight (Wednesday) and there are no alternative flights available until the weekend. This means we will not be able to get back home and…
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refused boarding
on 30th April i was booked onto an Easyjet flight from Alicante to Gatwick. I had all the documents with me, Negative covid test confirmation, 2 and 8 day test confirmation for when i arrived in UK and the UK government "passenger locator" form. All completed and correct. At the boarding gate the most ignorant man i have…
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[Solved] Flight Cancelled - Refund fees?
Hey guys, I booked a flight with a travel agent a month or so ago and recently my flight was cancelled by the airline, and they said i had to contact the travel agents to process it but they're charging £50 per person for "admin fees", is this normal? Our booking was for 4 passengers so i'll be down £200, when it was a…
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Flight cancelled and airline not giving option for new flight
I booked a flight through BA which was operated by Finnair. Cut a long story short Finnair cancelled the flights and asked me to contact BA for rebooking. BA agreed to rebook me but only within 1 year of the purchase date of the ticket. I bought the ticket in Sep 20 for a flight in Dec 20. Since it's a trip to Lapland…
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No refund
In December last year I was due to fly to tenerife with Ryanair when we was due go Spain would not let anyone into there country but Ryanair sent the flight anyway when I tried to get a refund they have said no due to the fact that the flight went.my argument is we could not enter Spain anyway.has any one else had this…
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Pilot Illness not an Extraordinary Circumstance
It seems as if we may fly to abroad;and quite soon. Some of us will be delayed and no doubt the airlines will deploy their excuses as "extraordinary circumstances". Crew illness is no longer among them..https://epaper.thetimes.co.uk/the-times/20210510/282647510396167
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KLM issuing vouchers instead of refund
My flight with KLM was cancelled. I'm assuming due to lack of passengers, due to coronavirus. Instead of issuing me with a full refund to my credit card, they want to give me a voucher for the same amount to use within a year. Can they do this? By the time I get to book a flight again, the best deal might not be with KLM…
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Flight Changes
Hi, I booked a holiday in 2019 for August 2020, this was changed to August 2021 due to COVID. On my original booking, I paid £300 extra for early morning flights. TUI have now changed the flight to late afternoon, can I get a refund on the additional amount I paid? Anyone any experience with this situation? TIA 😊
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Ryanair cancelled Flight Oct'2017
My Ryanair flight was
cancelled the day before it was due to fly (from Seville on 10th October 2017). When I applied for compensation and expenses directly with
Ryanair they rejected my claim, stating they had given me notice of the cancellation
at least 14days in advance. This is untrue. So I then raised a
claim with…
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Ryanair Travel Insurance Refund Problems
Hi, Due to a
time change to a Ryanair flight I was not able to travel the revised times and
so requested a refund. As the time
change was by Ryanair, I therefore did not need the travel insurance. Ryanair agreed
to the refund but did not include the insurance element of £47.48. I contacted
Ryanair online help and they…
