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Etihad ignoring claim
I travelled to the Philippines in june, the flight was delayed by 2 hours at Heathrow T4 Due to this i missed my connection at Abu Dhabi where i was put up in an hotel for 36 hrs then instead of flying from Abu Dhabi to Manila i was sent to Bangkok and then to Manila and had to wait 10 hours for my internal flight. Needles…
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Lufthansa Compensation form error
Hi all, Trying to obtain compensation after being delayed more than 5 hours on 2 September. I have completed their form numerous times on mobile and laptop, using safari, google and edge, yet each time i receive the message, 'an error has occurred, please try again later'. Any help appreciated
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EU261 claim
I am looking for some advice regarding eu261 regulations. A domestic UK flight was cancelled the day of the flight. I was offered three choices a refund or a taxi or a flight the next day. I opted for the flight the next day and stayed overnight. my claim for the £220 was accepted however the claim for the hotel and…
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Claimed for 4 hour delay from Jet2
My flight to Corfu in July was delayed by 4 hours. I decided to email Jet2 there and then at Stansted. I received an email whilst on holiday asking for all my details etc, 2 weeks later I received £750.00 for my partner and myself.
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Airport authority delays caused missed flight
My wife & I arrived at Luton Airports Long Term stay car park around 2 1/2 hours before our flight. We then waited at nearest bus stop, with around 20 passengers. A number of buses passed us, with "sorry bus full". It took at least an to get to the terminal. We dropped our bags off & proceeded to Security. Basically it…
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TUI refusing compensation - how do
TUI flight delay so submitted form. departure was delayed for an hour when we got to the airport and they put us on a titan plane. baggage wasn't loaded for ages. sat round for a bit. then finally took off. over 3 hours late. submitted claim. they've said this. Do we have any leg to stand on? they seem to say extraordinary…
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Cancelled flight
My wife and I travelled to the Isle of Man last year. On our way home, we were just about to go through security at the airport, when the security guy advised us that we wouldn't be going through as the flight was cancelled. The flight from Gatwick was delayed so would not get to Isle of Man till after the night time…
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EasyJet Delayed Baggage - Compensation Claim
Hi All, We flew to Croatia recently with EasyJet and our bag wasn't loaded, which meant our bag wasn't there on arrival. It was all sorted quickly and our bag was flown out on the same day, so all in all it was less than 12 hours and we were just very grateful to have our bag. The airport was >45mins from the city centre,…
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Qatar delay
Hi all Recently experienced a 4.5 hour delay due to operational issues between Doha and Hanoi on Qatar airways. Our journey started in Manchester but is it not eligible as it is the second leg out of Doha that was delayed or does it still apply as we started in Manchester. I have read the guide but still not sure Many…
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Dubai emirates delays
Has anyone had any luck getting compensation from Emirates for flight delays or cancellations from the 17th April 2024 when dubai airport had floods.
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Ryanair rescheduled by 2 days
Ryanair have rescheduled our flights by 2 days. With 3 options. Our holiday company cannot change our dates of hotel, transfers without a substantial increase over £1600 but are looking for alternative airlines for the same day . From our scheduled airport its coming up over £2000 more expensive. If we dont go ahead and…
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Compensation is due, but the question is how much?
Interesting one here, I've had a search and can't find any answers but I'm sure the situation must have arose before. I recently flew back from Tokyo to London, with a stopover in Paris. The connecting flight (CDG > LHR) was cancelled whilst I was waiting at the gate, and as it was the last flight of the day there was a 10…
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Last minute cancellation by British Airways
Hello, Me and my other half were due to fly from Abu Dhabi to Heathrow this morning on BA (departing AUH 1025am) but i received an email from BA just after midnight today that the flight was cancelled because of "flight serviceability" & to call them to rebook on a different flight or get a refund (outbound). But when i…
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Delayed Ryanair flight leading to massive car hire bill !!
Does anyone know if Ryanair will do anything do compensate me after their 2 hour flight delay led to our car hire being cancelled (with no refund) and massive subsequent last minute taxi costs and alternative (much more expensive) car hire. Incredibly the car hire company closed at 11pm and we advised many hours earlier…
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BA delayed bag compensation
Went to Cyprus in June from Heathrow T5 when they were having baggage issues. 15 minutes away from landing told by pilot bags weren’t on the plane. Filled out a paper form at the airport. Got bags on day 2 and 3 of holiday but has to buy essentials. Trying to claim for the essentials I had to buy and it’s slow. I have told…
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Chargeback / AJet / booking.com / Barclays
I booked a flight through booking.com which was subsequently cancelled by the airline (Ajet) in May. I paid with my Barclays debit card. I have been fighting to get a refund since. Booking.com say they won't refund until they get a refund themselves from AJet and say they have submitted the request. Any attempt by me to…
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Tui newcastle to antalya flight 4aug cancellation
04/08/24 newcastle to antalya flight cancelled due to crew trapped in Lift for 2 hours plus. Rearranged flight from manchester next day, arriving 18 hrs late. Has anyone completed Tui online flight delay form, only for it to be rejected almost immediately?
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Easyjet Gatwick cancellations
With all the recent easyJet cancellations out of Gatwick due to ATC shortages i just want to know where i would stand in the scenario.... I've booked the latest flight back to Belfast that i can to still catch a bus home. If i agree to be put on a later flight that means I'll miss my last bus will they pay for a taxi home?
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EasyJet flight compensation approved for husband but denied for me
My husband submitted the compensation form to claim for both of us on a flight that was cancelled 1 hour 45 minutes before departure. We departed the following day and were re-routed via another city. We know we have a right for to be compensated with £350 for each ticket. They wrote: “We’ve taken a look at your [xxx]…
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Unruly passenger delay
I wondered if anyone can help ... our family recently had a circa 4hr delay into Bordeaux. The pilot informed us that there was an unruly passenger on an easyjet flight...so easyjet had taken the decision to use our plane (where there was no delay) to cover the journey of the flight after the disrupted flight, because…
