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Easyjet cancelled flight Paris - Manchester 13.6.24
This was a connecting flight for us after flying from Athens. We were advised on the way to the airport the flight was cancelled due to a medical emergency on the incoming flight. There was no help at all at the airport as Easyjet have no desk/rep. There was no other flight available from Paris to Manchester so we had to…
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Change to flight time
I understand that if a flight is DELAYED that it's possible to get compensation for the inconvenience. But what about if the airline were to advise 10 weeks before departure that the flight would be taking off 8 hours later. The impact to me being that I would have to pay extra to the car hire provider for them to stay…
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Easyjet car hire - warning
I had an event to attend in Brittany, so booked a flight to Nantes through Easyjet - and also booked car hire on their website. Easyjet cancelled multiple flights on the day I was due to travel (June 29), including mine. The only Easyjet person in the whole of the terminal was a young guy who was handing out leaflets…
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Ryanair - cancelled flight
Help/advice please lovely people! 🙂 I booked a flight with Ryanair from Dublin to Edinburgh, flying at 13:50 on 09/04/24. 2 days before the flight I received an email saying my flight was no longer going ahead and we had been rebooked on an earlier flight that day dep 10:15. The email gave me 2 options. Either accept the…
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TUI travel delay compensation voucher - can be partly spent ?
If I had a TUI £200 goodwill voucher for long delay (£200), could I use it towards a £150 flight booking and get £50 back ? It is just a code, not sure what terms and conditions apply to it. With Tesco giftcard (also a code) you can use it multiple times until the balance is depleted, does the same principle apply here or…
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Flight EZY3235 Edinburgh - Kefalonia 27/06/24
After a long wait this flight was cancelled. There was no support of any kind from Easyjet apart from a text message 'REFER TO WEBSITE'. No alternative flights available or offered. Considerable addition costs were incurred including travelling to London by train the following day and flight with a different airline, plus…
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Loss of Suitcase.
Hi Hope someone can help. Was on an EasyJet flight from Tenerife to Gatwick and after waiting for luggage for near on an hour all the passengers were told that the luggage had all gone missing so I was not the only unfortunate traveller. Filled in the relevant documentation as to report baggage had not arrived. Can someone…
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EasyJet compensation for cancellation
Hi This morning at 10.30am we received a text from EasyJet to say that our flight from Liverpool, which was due to leave at 19.15, had been cancelled. Then at 11:01 easyJet text again to say they are putting us on a flight from Manchester tomorrow at 19:50. This means we have lost a full day of our holiday and I wonder…
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Missed connection due to pre-booked assistance not arriving.
HelloThis isn't actually about a claim for compensation, but I though people here might have some answers.My first flight was delayed due to the Microsoft issue - obvs not the airline's fault - but made up time and got in only 25 min late. This gave me a very tight connection time (1 hr 20) but it should have still been…
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Ryanair denied boarding
Hi all Last night I was due to fly on Ryanair from Barcelona to Stansted, scheduled departure at 20.25. The plane was late arriving and, when it did, people started boarding. Eventually it got to only a few passengers remaining at the gate and the time was 22.26 or so. In the mistaken belief that EU / UK 261 applies if a…
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delay to to exceptional circumstances- which were not exceptional
Tui have denied compensation for a 20 hour delay on a flight, citing the delay is due to exceptional circumstances due to air traffic control. I do not see it as exceptional circumstances, tui as well as many other airlines are aware that that there is a total ban for frights from 10pm to 5am for all flights…
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Can you claim more than once ?
Myself and the wife have recently had a horrendous flight experience to Kenya. It started with an email from our original carrier cancelling the flight from Heathrow, and then putting us on another flight with a second carrier, 9 hours later and changing at Doha. This second flight then would have made us 11 hours late to…
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Manchester to Calgary delay
Hi, just got back from a holiday to Canada. Our outbound flight was Manchester to Toronto, where we got a connecting flight to Calgary. Flight was all with Air Canada …. Luggage going straight through. Our flight from Manchester left approx 4 hours late, so we had to get put on a later connecting flight to Calgary.…
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Flight to Australia delayed in Sing, any compensation?
Flew to Oz on a BA booking, BA to Sing Qantas to Brisbane. Delayed in Sing and arrived over 3h late. Clearly left uk and changed in Sing, but am I entitled to compensation? BA and Qantas both saying no… thanks
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Flight delayed - there was a 'nature' issue but airline knew in advance of takeoff
In April due to the the recent rain in Dubai my flight was delayed at Gatwick for 1 day, the following day they assured me all was working fine before I checked in otherwise I would have delayed a week and tried again. Anyway at Gatwick they delayed the new flight 9 hours then boarded us, on boarding I received an email…
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Emirates cancelled flight - flew home 8 days later compensation
I travelled to Dubai back in April, our return flight was due on 17th April however, the day before our flight, Dubai experienced extreme rain fall and due to operational issues at the airport the following day, our flight (amongst many others) was cancelled. We were told not to travel to the airport (we couldn't anyway…
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New story: Landmark court ruling opens door to 100,000s of 'crew sickness' flight comp claims
If your flight was delayed or cancelled in the past six years due to pilot or crew sickness, you're now much more likely to be able to claim compensation of up to £520 per person. Read the full story: 'Landmark court ruling opens door to 100,000s of 'crew sickness' flight compensation claims – here's what you need to know'…
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Cancellations and delays due to crew sickness
Many of you have found claims refused or delayed pending the outcome of an appeal to the Supreme Court in the case of Lipton vs BA Cityfyler when a flight from Milan was cancelled due to the sickness of one of the pilots. The passengers were offered an alternative flight to Heathrow but claimed compensation under the usual…
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EU261 for flights brought forward?
On 14th April 2024 I booked a return flight from Luton to Salzburg with Easyjet. Easyjet only flies to Salzburg in January at weekends, both Saturdays and Sundays. The flights I had booked were Sunday 12th January to Sunday 19th January. On 5th June, we I received an email from Easyjet stating that our flight had been…
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XCover.com request non existing document
I had my flight Ryanair delayed 14 hrs and they agreed to Eu261 compensation to be paid in 28 days. However I have a travel insurance XCover to claim for hotel booking refund, the insurance declined my claim without proof of cancellation, delay or rescheduling, clearly stating the reason for the change in departure. I…
