-
British Airways Delay Compensation Refused
Hi, My flight to Tenerife was delayed due to issue with aircraft. Due to take off at 7.15am and delayed whilst a new plane and crew were organised to 2.30pm due to a technical fault that had not been repaired the day before. In the meantime I rebooked via BA to the 1pm flight and have now been told that I am not due any…
-
Nightmare flights and transports - Help
Good afternoon, I'm desperately trying to seek some advise. we were meant to be flying out with WIZZAir to Kosice (Slovakia) on 02/05/2024 for my brother's wedding.We arrived at Luton airport for just before 8:00am in which first of all my wife received a text messaged with no details from WIZZAir saying our flight had…
-
Air India flight from Amritsar to Gatwick cancelled
Hi guys my parents return flight direct from Amritsar to London Gatwick with Air India was cancelled at the airport one hour before departure due to airline technical issues. This happened in early April. The airline booked my parents on an alternative flight direct to Birmingham the following day but refused to provide…
-
Travel agent has issued us county court case over refunded flights
Hi my elderly parents booked flights to India via a London based Travel agent in early 2020 flying with Gulf Air to India. The cost of the return flights was £890 in total. Then covid happened and the airline subsequently cancelled their return flight due for April 2020. The airline rescheduled twice more in May and June…
-
Compensation for Emirates Delays after Flooding in Dubai
I was flying Stansted to Brisbane via Dubai on Emirates. My outborund flight was delayed by 4hrs, and hence I missed the (delayed) connecting flight in Dubai by 30 mins. I was rebooked on to an alternate flight the following morning, which was cancelled after numerous 2 hr delays. My final arrival in Brisbane was over…
-
Problem with Flight Delay Compensation - Norse Atlantic Airways
Hi guys I've got an ongoing issue with Norse Atlantic Airways. Not sure how to further pursue it without going to a no win no fee firm to try and progress it. Last summer my wife and kids flew from Gatwick direct to JFK with Norse Atlantic Airways. The flight was eventful to say the least - the plane pretty much took off…
-
Fly delay compensation
Hi I had 43 hours fly delay few days ago(our fly was cancel it 2 times)so I would like to know if you could help.me with it to make a claim Thank you
-
Loganair glasgow/southampton cancellation
content removed
-
Claiming refund from Travel agent for cancelled flight
Hi, I booked a flight through Travel Trolley and they were cancelled on the day of flying. This was on 28th December. BA compensated me as per EU rules. However, I am still waiting for my refund from Travel Trolley. They keep on claiming that they have not received the refund from BA. I paid by debit card. What Can I do…
-
Will i be scammed
Looking for some advice and ill try to keep the info to a minimum In 2023 me and my partner went on the holiday of a lifetime to new york we flew british airways we were delayed 3 hours in the first place and also british airways lost out luggage and it didnt arrive to us till 3 days after we arrived We wasnt happy Present…
-
Refused Flight Delay Compensation
We put in a flight delay claim after our flight with BA from Miami direct to LHR was cancelled. BA provided us with overnight accommodation and some food that evening of the cancelled flight but nothing more the following day. We had to pay for our own breakfast and lunch that following day, which wasn't cheap even though…
-
Goodwill Voucher from TUI not worth the paper it's written on
I have recently returned from a holiday to Cancun, Mexico and all was well until our return journey where we found ourselves being delayed by 52+ hours. We boarded our return flight to find that the pilot was having trouble with the aircon and we sat on the plane in extreme heat for over an hour before we were eventually…
-
Missed connection due to slightly delayed flight
Hi all, I missed a connecting flight due to the slightly delayed arrival of the first leg. Am I entitled to any compensation? Both flights were with KLM. My LHR-AMS flight was about 10 minutes late arriving in AMS, and KLM sent a message at 10:53am (i.e. even before we'd landed) stating that I'd missed my connecting flight…
-
Claiming expenses due to a delayed flight - only partially accepted
I flew Easyjet from Edinburgh to Birmingham. The flight was due to depart at 1900-2010 however it was delayed and left after midnight 0040-0136. Due to the arrival time, I asked the Easyjet staff at the gates if I would be eligible to claim the night/morning in a hotel room as I wouldn’t be able to drive at that time and…
-
DUBAI RAIN
My wife and I booked 2 return flights Glasgow - Dubai - Colombo via Netflights. A few hours before the return flight we received an email advising that the Colombo to Dubai return flight was cancelled due to adverse weather in Dubai - the aircraft had not even made the Dubai - Colombo flight.Emirates reports were that the…
-
easyJet cancellation expenses
easyJet cancelled a recent return flight after a long airport delay- the cancellation was due to a technical issue with the plane. The cancellation was at 2330 on the Saturday. We were informed by Swissport to use the app to rebook onto a new flight. The next available flight was on the Monday. We had to be back in the UK…
-
Guidance with Lufthansa
Hi there, I recently flew from San Francisco to Edinburgh, via Frankfurt which I booked through Lufthansa. The San Francisco to Frankfurt leg was operated by United, but the latter leg was Lufthansa. The San Francisco - Frankfurt flight was delayed by an hour and as a result I missed my connection to Edinburgh. I was…
-
Maleth Aero flight delay
We travelled on flight no MLT1105 on 24.2.23 Manchester to Antigua delay 10:46hrs. P&O have emailed today advising they will not be compensating and to contact Maleth Aero who are not responding to our emails following the completion of our flight compensation form we were given on the ship . Thank you for this thread and…
-
Wizz Air - Flight cancelled in error
Hoping someone can advise the best course of action before I raise a complaint via Wizz Air's ADR scheme. I booked return flights (19 June 2024 to 23 June 2024) but the outbound flight was subsequently cancelled by Wizz Air and I was offered a refund, credit or new outbound flight on 20 June 2024. I declined both options…
-
EasyJet rejected claim - 'severe weather'
Hello all - hoping someone can offer advice regarding a rejected claim.EasyJet state that my flight was cancelled due to "strong gusting winds" causing a hard landing, and this counts as "extroadinary circumstances" because this includes "severe weather conditions". You can find their full response quoted below. I don't…
