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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Small claims post Brexit issues - flight compensation help!
Hi all, I cannot find any solution to this problem. Really need some advice please! Here's the scenario. Had a flight booked with Sky Express - they overbooked the flight and as it happens, me and my family were the unlucky ones to get bumped off. Terrible customer service, they wouldn't rebook us until 24 hours later,…
BA flight from Orlando
Hi, I had a flight back from Orlando last Thursday (unfortunately on business) which BA had to cancel due to a fualt on the plane after we had been on the plane for about 2 hrs. We were told that due to the small staff at Orlando we would have to book our own emergency accommodation and transport and claim back. No issue…
Compensation and Expenses - Codeshare flight
Hello everybody, I'm looking for some advice on a slightly complicated flight itinerary, in which one flight has been cancelled. We booked flights for the 13th March from place A to place D on a single ticket, with Airline1, with the following itinerary: Place A - Place B (Airline2 operating under codeshare) Place B -…
Significant Wizz Air Alteration - advice on re-routing on alternative airline
Hi all, My girlfriend and I had flights book with Wizz from Gatwick to Catania (Sicily) on the Sunday 31st March - Sunday 7th April. Wizz notified us that the schedule had changed to departing late on Wednesday 3rd April, returning early Saturday 6th April, basically turning our 1 week holiday into 2 full days! Our hotel,…
Jet2 claim rejected
Hi everyone, I’m interested in any advice please. We’ve had a claim rejected by Jet2 and I am considering appointing no win no fee support. They’ve confirmed that they are still willing to take it on, which tells me I’m probably entitled. The key facts are: - Our flight from Lanzarote to Manchester was delayed by 3hrs and…
Flight cancelled 5hrs before departure - Ryanair saying it was more than 14 days?
Hi everyone, I would like to lodge a compensation claim with Ryanair after our flight from Krakow to Leeds Bradford Airport was cancelled on the morning of departure. We received notice of the cancellation by email as we were preparing to check out from our hotel. Everyone on the same flight must have found out at the same…
Missed connection D2 v BA
Booked Man-LHR with 5 hr layover and onward flight LHR-StLucia a few months after booking D2 provided new flight times. Now we only had 1 hr to make the connection at a different terminal at LHR. Destination 2 assured us it was enough time when we phoned. first flight was delayed, missed our connecting flight. BA gave us…
BA expenses repayment
Hi All Back on late Nov we had a flight with a connection at LHR with BA. There was a delay with take off due to weather issues at LHR and then a passenger had to get off due to their disabled son having isssues, which increased the delay further as they had to take out all the luggage. We missed our connecting flight and…
No compensation?
We were awake at 5am to catch a 10.00 flight, and found an email saying that the flight was cancelled because of ATC reasons, but we had been booked onto the next flight at 11.15. Flight is from London to a European destination. Assuming that the 11.15 flight takes off roughly on time, I think we are not due any…
Easyjet refusing compensation after 14 hour delay in arrival
My wife & daughter were on an evening Easyjet flight from Madeira to Manchester that was diverted to Santiago in Spain due to a man being unwell who then died. They spent about 2 hours on the aircraft while the man lay dead in the aisle waiting for medical people and then forensic police to check him over. Finally he was…
BA refused boarding and now refuse compensation
We were due to travel to London Heathrow then onto Venice from Manchester on the 25/08/23. When we arrived at the airport the flight was delayed by 3 hours. As the delay extended we realised we would miss our connection (With BA booked as package with cruise), BA must have noticed this also as when we finally got to the…
Final destination
KLM cancelled my return flight to Bristol and were unable to offer an alternative flight until the day after I was due to fly. I accepted an alternative flight to Birmingham, which arrived in Birmingham 30 mins later than my original flight was planned for Bristol. I had to arrange collection from Birmingham and transport…
Proving our delayed Lufthansa flight (LH1163) was their fault?
Short version: we were told via the flight crew announcement that the 3+ hour delay was due to insufficient staff. I logged a flight delay claim but Lufthansa customer services are telling me it was due to ‘adverse weather’ and twice rejected my claim. Longer version: My family and I were returning from Portugal on Tuesday…
Lufthansa Flight Delayed
We experienced a delay of over 5 hours on our Lufthansa flight for four people from Frankfurt to Punta Cana on August 16th, 23. If you are looking to obtain compensation from Lufthansa, it may not be worth your time. Typically, after a 6-month delay, they will respond with a standard message stating they will not pay due…
Flight Cancellation Compensation - ADR Reply 'in 1-week' but it has been 5 months
Details: * First flight Manchester - Lisbon direct: 1st June 10:45AM, due to arrive 1st June 13:40pm (£306.90) * 15th May - Informed flight was cancelled - offered full refund, or change flights for free -> On 30th May received conifrmation of new flights: (Indirect) - MAN - Geneva 2nd June at 11:00am, arriving Geneva…
Wizz air - signficant flight alteration
Hello, hoping some holiday expert who've been in a similar situation can help. I booked some flights for an Xmas present paired with a hotel. A day before Xmas wizz air changed the flights entirely- from a 3 day break - departing from UK airport to Budapest (originally) to a same day flight FROM Budapest to a UK airport.…
Connecting flight cancelled due to fog
I was due to travel LHR-DEL-ATQ with Air India this month. When I arrived in DEL (already one hour late), I was informed that the DEL-ATQ leg was cancelled due to fog. I asked about a hotel, food or an alternative flight - all were rebuffed and I was informed that no flights would occur for two days. They also said I…
Eurostar cancelled 30 December
I booked my trip to France using SNCF. This included the Eurostar train. This turned out to be a mistake when trying to find an alternative travel slot with Eurostar. Also when making a claim through SNCF I have no idea how much my Eurostar train ticket may have cost. SNCF are difficult to contact.-EG through email or…
Cape Verde Sandstorm, TUI
Can someone advise on what i should do next if possible. A bit of an unusual circumstance where a sandstorm was taking place when we took off for Boa Vista on Jan 25th this year, the pilot had to land on Sal due to poor viability, which we completely understand, how we were treated by Tui over the following 48 hours we…
Flight cancelled twice
Yesterday we were due to fly with Loganair to Edinburgh from Southampton on 8.40am flight then it was cancelled we were re booked on 17.05 same day that was cancelled we are now on 8.40 am today that’s looking like it will be delayed over 2 hours can we claim compensation for all three flights (and the 5 shows we booked at…

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Flight delay compensation

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