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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Flight cancelled, had to travel home a day early.
Was due to travel on BA2671 from Majorca to London Gatwick yesterday Thursday 20th June arriving at 2.15pm, received an email from BA Tuesday 18th June at 7pm saying it was cancelled. They had rebooked me to fly to London City Airport via Ibiza arriving at 8.10pm 20th June. This was not suitable as my car was parked at…
Ryanair Cancelled Flight Compensation
Hi, I was due to fly home to Liverpool from Spain on 11.6.24. Me, my wife and two children had checked in, were at the gate, and the flight disappeared. I later received an email from Ryanair blaming 'Thunderstorms' for the cancellation. Because it was cancelled due to adverse weather, we are not entitled to any…
Bumped by Qantas from Direct to Indirect Flight
I paid Qantas for a direct flight from London to Perth Australia, on the return leg they bumped us to an indirect flight with Qatar that got us home 7 hours late to a different terminal. I asked for a refund in the difference in cost between a direct flight and indirect flight (£400). They refused. Is there anything I can…
Booking.Com drama
We booked flights through booking.com in August 2023 for our summer holiday for this year. We paid 2.2k for flights from Gatwick - Calgary and Vancouver back to Gatwick - we are travelling between the two cities and this was a great deal for a family of 4 so we nabbed it. Last weekend - June 2nd i logged on to our booking…
Virgin connecting US flight cancelled
Hi We booked flight from Manchester to Raleigh, Durham (USA) with connecting flight from JFK New York with Virgin Atlantic. On arrival to JFK, advised that connecting flight had been cancelled (with delta airlines). Next available flight 24 hours later with different airline: No offer of accommodation, meals etc. we booked…
Cancelled flight
We had flights with KLM from Manchester to Rio via Amsterdam. At boarding time they cancelled and provided us with a flight from another terminal with Air Portugal. The Air Portugal flight had a 9 hour wait in Lisbon resulting in us arriving over 9 hours later in Rio, our baggage going missing and missing a hotel stay.…
Flight Cancellation - Refund, less travel agent admin fee
Be grateful for some clarity. Booked flights to Mumbai from London with Air Canada. 1 ticket with one travel agent, they are charging £75 admin fee (total) 5 tickets booked with another travel agent, & they are charging £24 admin fee (total) Are admin fee deductions legal in the UK? Should I just agree to the refunds, so…
Connecting Flights Compensation
On the 24th May we flew with Emirates to the Maldives via Dubai. No issues on the first leg of the flight however our 04:20 flight to Male was cancelled due to a technical fault with the aircraft. We were then booked on the 09:45 flight which got in at 14:46 which was over 5 hours later. My question is are we entitled to…
Cancellation due to current conflict in Israel.
I was booked on an EasyJet flight to TLV 15/04/2024 that was cancelled and rebooked for 17/04/2024 and subsequently cancelled indefinitely. Am I entitled to compensation in accordance to Article 7.1 (c) of Regulation (EU) 261/2004 as retained in UK law? I understand that EasyJet will claim 'extraordinary circumstances' due…
Flight delay, missed connecting flights
We had flights booked with KLM, from Newcastle to Bangkok and a connecting flight from Bangkok to Chiang Mai with another airline. The initial flight was delayed due to technical issues with the plane and we landed in Amsterdam 3hrs late, our KLM connection was missed and they booked us on a flight to Vienna using another…
Late cancelled flight
Me and a colleague had an early morning flight booked business class from Gatwick to Amsterdam. We were staying at a hotel the night before as had to be at airport for 5.30am. The flight was cancelled at 18:30 the night before and eventually got a new flight booked from City Airport to Amsterdam. We had to book another…
Reimbursement when delayed flight resulted in missed connection
We were delayed just over 4 hours coming back from a holiday. The delay meant we missed our connection from Gatwick to Glasgow. Airline was British Airways who only operate a single flight from Gatwick to Glasgow on a Sunday and they offered a flight from Heathrow instead. One of our party had been ill on holiday, is a…
Booked flights via BA
I booked flights from London - Antigua - Beef Island all through BA. The connecting flights Antigua-Beef island were on an Intercarribbean airline flight. On the return journey, the Intercarribbean flight from Torsola-Antigua was delayed by 4 hours which caused us to miss our connecting BA flight as they were not able to…
Ferry cancellation/delay compensation
Some help please. I know this isn’t flight delay but hope there’s some experts on here that can advise on this too. I sailed from Irish republic to France in March 2023. Brittany ferries notified me of a cancellation 5 days in advance of my return journey, necessitating an additional 3 day stay with no assistance from them…
Flight from Sal, Cape Verde to Birmingham International 9th February 2024 delayed 4 + hours
Hi all New here! Just starting the process having seen the guidance on MSE recently. Has anyone had any success with this claim so far? aculou
BA Costa Rica - London BAH13579-23 // LJNYUW
Was anyone of the badly delayed San Hose-London flight that was delayed about 15 hours early in March 24? We were due to return from Costa Rica on Tuesday 5th March at 6.40 (CR time). 50 minutes before departure the flight was cancelled - lots of rumours as to why but no firm information. Chaos in the airport as there was…
Travel Insurance won't cover Dubai Flooding Delays due to Operational Reasons
Hi everyone, I was one of the many passengers stranded in Dubai airport during the days following the flooding. Overall, my journey was delayed a total of 24 hours - after hearing other people's experiences, I realise I was one of the lucky ones with such a 'short' delay. I have a travel insurance policy with Zurich…
Flight delay and change of resort
I went on trip advisor on Sunday b4 we left to find out hotel we were going to in Phuket has shut for a refurbWe emailed hotel and they told us we were going to a sister hotel in another resort The travel agent knew nothing about it when we went down Monday morning b4 we left for Bangkok If I hadn’t noticed we would have…
Dubai Cancellation due to floods - Urgent help required
Hi all, I travelled to Dubai on the 12th of April and was due to return on April the 17th. Unfortunately on the morning of our return flight home Dubai was hit with flooding. We had already checked in online and managed to make it to the airport. As we were about to drop our bags off a member of staff said we couldn't as…
Widerøe & SAS fiasco - who do we claim from?
We were booked onto a flight from Aberdeen to Stavanger last week that was due to arrive in Stavanger around 6.30pm. They cancelled our flight a few hours before departure but booked us onto a flight an hour an a bit late with SAS. But that flight was then delayed due to a technical issue and we had to wait until 10.45 for…

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Flight delay compensation

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