-
Change of flight details by Easyjet
Hello, Sorry if this is repeating what other people have said. I recently received an email from Easyjet saying that my flights from Bristol to Madeira had been cancelled and that no further flights would go from there. (This was a package holiday inc hotel) They had changed the flights to Gatwick (same flight times, early…
-
British Airway claim - flight cancellation - please comment
Hello fellow Forumites!I have recently opened a claim with the world's favourite airline. I will try my best to explain what has happened as clearly as possible. A couple of months ago my OH and I were to fly back from AMS to LGW on Aug 2 on a 9.45 pm BA flight. The events leading to our return home ended up taking place…
-
LUFTHANSA REFUSED COMPENSATION FOR CANCELLED FLIGHT
Hi, I had a flight booked to Washington, USA booked with Lufthansa, this was with a tranist in Munich. I flew from Heathrow to Munich, whilst at the gate in Munich ready to board Washington flight they announced it was cancelled, i was put on an alternative flight 24hrs later, they have replied with below: Kindly note that…
-
Korean Air delay. No response on Resolver. Next step?
I had a Korean Air flight that was delayed by a whole day. I used Resolver (the website recommended by MSE) to ask for the compensation. It's been a few weeks but I haven't heard anything from them, not even a response saying they don't want to pay for whatever reason. On Resolver I was able to "escalate" it once to a…
-
British Airways cancelled flight HELP
I am having real issues trying to get full compensation From British airways on a cancelled flight from San Francisco to Heathrow in June. I booked the flights over the phone for myself, my husband and two children. The flights were on two bookings as the kids went in economy (14 and 12) and we went in premium. I was…
-
Etihad ignoring claim
I travelled to the Philippines in june, the flight was delayed by 2 hours at Heathrow T4 Due to this i missed my connection at Abu Dhabi where i was put up in an hotel for 36 hrs then instead of flying from Abu Dhabi to Manila i was sent to Bangkok and then to Manila and had to wait 10 hours for my internal flight. Needles…
-
Lufthansa Compensation form error
Hi all, Trying to obtain compensation after being delayed more than 5 hours on 2 September. I have completed their form numerous times on mobile and laptop, using safari, google and edge, yet each time i receive the message, 'an error has occurred, please try again later'. Any help appreciated
-
EU261 claim
I am looking for some advice regarding eu261 regulations. A domestic UK flight was cancelled the day of the flight. I was offered three choices a refund or a taxi or a flight the next day. I opted for the flight the next day and stayed overnight. my claim for the £220 was accepted however the claim for the hotel and…
-
Claimed for 4 hour delay from Jet2
My flight to Corfu in July was delayed by 4 hours. I decided to email Jet2 there and then at Stansted. I received an email whilst on holiday asking for all my details etc, 2 weeks later I received £750.00 for my partner and myself.
-
Airport authority delays caused missed flight
My wife & I arrived at Luton Airports Long Term stay car park around 2 1/2 hours before our flight. We then waited at nearest bus stop, with around 20 passengers. A number of buses passed us, with "sorry bus full". It took at least an to get to the terminal. We dropped our bags off & proceeded to Security. Basically it…
-
TUI refusing compensation - how do
TUI flight delay so submitted form. departure was delayed for an hour when we got to the airport and they put us on a titan plane. baggage wasn't loaded for ages. sat round for a bit. then finally took off. over 3 hours late. submitted claim. they've said this. Do we have any leg to stand on? they seem to say extraordinary…
-
Cancelled flight
My wife and I travelled to the Isle of Man last year. On our way home, we were just about to go through security at the airport, when the security guy advised us that we wouldn't be going through as the flight was cancelled. The flight from Gatwick was delayed so would not get to Isle of Man till after the night time…
-
EasyJet Delayed Baggage - Compensation Claim
Hi All, We flew to Croatia recently with EasyJet and our bag wasn't loaded, which meant our bag wasn't there on arrival. It was all sorted quickly and our bag was flown out on the same day, so all in all it was less than 12 hours and we were just very grateful to have our bag. The airport was >45mins from the city centre,…
-
Qatar delay
Hi all Recently experienced a 4.5 hour delay due to operational issues between Doha and Hanoi on Qatar airways. Our journey started in Manchester but is it not eligible as it is the second leg out of Doha that was delayed or does it still apply as we started in Manchester. I have read the guide but still not sure Many…
-
Dubai emirates delays
Has anyone had any luck getting compensation from Emirates for flight delays or cancellations from the 17th April 2024 when dubai airport had floods.
-
Ryanair rescheduled by 2 days
Ryanair have rescheduled our flights by 2 days. With 3 options. Our holiday company cannot change our dates of hotel, transfers without a substantial increase over £1600 but are looking for alternative airlines for the same day . From our scheduled airport its coming up over £2000 more expensive. If we dont go ahead and…
-
Compensation is due, but the question is how much?
Interesting one here, I've had a search and can't find any answers but I'm sure the situation must have arose before. I recently flew back from Tokyo to London, with a stopover in Paris. The connecting flight (CDG > LHR) was cancelled whilst I was waiting at the gate, and as it was the last flight of the day there was a 10…
-
Last minute cancellation by British Airways
Hello, Me and my other half were due to fly from Abu Dhabi to Heathrow this morning on BA (departing AUH 1025am) but i received an email from BA just after midnight today that the flight was cancelled because of "flight serviceability" & to call them to rebook on a different flight or get a refund (outbound). But when i…
-
Delayed Ryanair flight leading to massive car hire bill !!
Does anyone know if Ryanair will do anything do compensate me after their 2 hour flight delay led to our car hire being cancelled (with no refund) and massive subsequent last minute taxi costs and alternative (much more expensive) car hire. Incredibly the car hire company closed at 11pm and we advised many hours earlier…
-
BA delayed bag compensation
Went to Cyprus in June from Heathrow T5 when they were having baggage issues. 15 minutes away from landing told by pilot bags weren’t on the plane. Filled out a paper form at the airport. Got bags on day 2 and 3 of holiday but has to buy essentials. Trying to claim for the essentials I had to buy and it’s slow. I have told…
