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Cancelled Flight 2022

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Angel1947
Angel1947 Posts: 2 Newbie
First Post
edited 10 January at 2:49PM in Flight delay compensation
Hello. I am trying to seek compensation for a cancelled flight with British Airways back in 2022. British Airways took all my information including bank details and have closed the case. Does anyone have any idea to claim what is a legal entitlement by Scottish Law? Thanking you

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  • eskbanker
    eskbanker Posts: 36,993 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Escalate to their ADR provider, CEDR, or if it's unquestionable that a payment is definitely due then pursue via small claims.
  • Grumpy_chap
    Grumpy_chap Posts: 18,229 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Angel1947 said:
    Hello. I am trying to seek compensation for a cancelled flight with British Airways back in 2022. British Airways took all my information including bank details and have closed the case. Does anyone have any idea to claim what is a legal entitlement by Scottish Law? Thanking you
    Is compensation definitely due?
    If your original flight was cancelled, did you make the journey by some other means?
    Did BA provide "care" (refreshments etc) during any delay?
    What was the root cause of the cancellation?
    How far in advance of flying was the cancellation?
    Was there a delay to your arrival time at destination?
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