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Who do I claim from - British Airways or Aer Lingus? Both are saying it's not them
Looking for some advice on which is the correct company to claim from? Both are denying it's not them. Booked a flight through British Airways from Dublin to Manchester. Aer Lingus were the operators flying the plane. British Airways have said that they didn't operate that flight and that I should contact Aer Lingus. Aer…
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Easyjet Customer care? What care?
As someone who is a frequent flyer, I am certainly noticing how flights now are becoming less reliable than a few years ago. I have had a situation recently with Easyjet which is a curious one and am after any comments or advice. My husband and I were due to fly back from Berlin to Luton on Friday 2nd August after spending…
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Virgin flight cancelled, expenses question?
Hi, Mine and my wife's flights return flights from Vegas to Manchester for the 2nd August were cancelled by Virgin and we immediately rebooked their next available flight through the app. This flight was operated by KLM which flew from Vegas to Amsterdam and then on to Manchester, we booked seats on both of those flights…
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Flight delay 20hrs due to incoming plane experiencing 'air traffic control delays'
Hi All, I have been round and round the internet trying to understand where we stand with this: Flight EZY8660 Due to depart Larnaca 1/8/24 @22.40 Departed Larnaca 2/8/24 @ 18.20 We were given overnight accommodation and transport. My query is that we would like to claim compensation based on the fact we arrived 24hrs…
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Query regarding Compensation for Cancelled Flight with EasyJet
I was due to fly to Portugal on 03.04.23, the evening before I received a text telling me the flight had been cancelled due to easyJet staff being on strike. The flight was rearranged for 07.04.23 meaning we lost 4 days of our holiday. I thought I was unable to claim compensation due to strike action but reading different…
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Flight to Vienna was delayed but Ryanair say "not qualify for compensation"!!
Hi, Our flight (flight FR693, from Manchester to Vienna on 24-07-2024.) was delayed for more than two hours (oringal Departure time - 17:50 - oringal arrival time - 21:15) As we were boarding the plane, I received an email from Ryanair confirming that : " delay has now reached two hours past your original scheduled…
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Delay flights rights
I needed to fly to Ireland for a private doctor appointment. Take off is at 10 land at 11 which leaves 3 hours to get my appointment which is only 20 mins away pent of time. However my flight yesterday was delayed 2 hours 50 mins and only took off at 1309 landed about 1425. This also made my return flight the same day…
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Paphos return flight delay.
Hi, I was on holiday in Cyprus Paphos 13th - 20th of July. On the way out there was a delay due to air traffic control. Fair enough, it wasn't long, roughly an hour or so. How ever on the way back the plane landed with a air conditioning fault. This meant we were late to board the plane while they fixed it. When we got on…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January & others) delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Small claims court
does anyone have experience of making a claim through the small claims court- a Refund from Ryanair has not arrived in account and they are not giving me any information about the transaction - just referring me to my back. The account they sent it to is closed. Exhausted all channels
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TUI "Crowdstrike" Delay - stuck in Turkey for 5 days!!!
Afternoon all. Looking for some advice. Our flight was cancelled out of Antalya on Saturday 20th July because of Crowdstrike, but it took Tui 5 DAYS to get us home. Finally got home on Thursday 25th July. They are stating they don't need to pay compensation, which I would be ok with if they had got us home the next day or…
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Aviation ADR - Challenge Decision
We had an issue with an airline and after going through the complaints process, we still were not satisfied and went to the Aviation ADR. We are not happy with their decision and wanted to know has anyone challenged a decision by them before? They mention in their letter there is no appeal and can only challenge the…
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Flight delay overnight and complete lack of compensation
I tried to claim for a 11 hour overnight flight delay with Ryanair in which they were hesitant to offer accommodation overnight etc, but my claim was denied, citing the disruption was due to 'air traffic control restrictions'. While this may have been the case by the end, as my flight was at 22:55 and we were almost about…
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Flight Delay Compensation caused by lack of airport staff
Hi .. we were delayed flying out of Manchester Airport to Heraklion Crete on Sunday 17th July 2022, by over 4 hours, on Corendon Airlines. Corendon have a straight forward section on their website to help passengers claim for flight delays and cancellations. However, prior to filling in the form, there is a pop-up…
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Orlando To Bahamas
Had a 3 hour delay, can compensation be claimed as outside eu?
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Who Can I Claim From?
Recently had a 3 hour delay on a long haul flight which was caused by firstly a lack of luggage trolleys and then the plane being damaged during the luggage loading by one of the trolleys. The plane then needed repairing and being okayed for departure. Am I able to claim for this?
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Flight Delay Claim
We were delayed over 4 hours on Corendon flight from Manchester to Crete, so assumed we would be able to claim the standard compensation. We weren't offered food/refreshments and were sat in the plane on the tarmac for a couple of hours before take off. On the flight, the captain took pains to explain that the delay was…
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Can you claim compensation if you’re a no show?
Hopefully theoretical question. Two of our party of six were unable to make our holiday due to an injury. Holiday was booked as a package and travel agent were unable to cancel their places and advised to be a “no show”. They are providing evidence of the no show to enable a travel insurance claim. However… the actual…
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Two flights cancelled, can you claim for both?
We had a flight booked in May 23rd May to Amsterdam from London City at 7.30pm, at 8.00pm we were informed that our flight was cancelled and BA booked alternative flight to Amsterdam from London Heathrow at 8am the next morning. We got taxi to Heathrow and was put up in a hotel paid for by BA. We got up next morning at…
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Fee for claiming with a firm
Hi there, I used one of the websites recommended on this website to check eligibility for flight delay compensation and submitted a form to check eligibility filling in my details. I then received an email with the T&Cs of the company and saw that they have a fee of over £100 per passenger if the delay claim is successful.…
