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Can I claim extra cost as Ryanair changed the return airport to a different city?
Hi, I booked a return flight from Bournemouth to Carcassonne. However, the return airport was changed to Toulouse by Ryanair. When I called them initially, the customer service people said I could claim for extra cost like travel or hotel. However, when I try to use their form to claim, now it wont let me and says as the…
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Flight cancelled
Hi forumites, I was due to fly home on 27 July with the 2nd leg being from Izmir to Manchester. I got an email from the Travel Agent to say, it had been cancelled with less than 3 days left. In the email they offered me a different route with 2 stops and a much longer journey, The flight was with Sunexpress, who did not…
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Flight cancelled - booked with Virgin Atlantic, flight with Delta - no compensation!
Hi, I booked a flight+hotel with Virgin Atlantic and parts of the journey were with Delta Airlines as VA said they share the routes with them. The final flight home to London from Atlanta was cancelled. We weren't given any reason but heard it was to do with a malfunctioning oven. After a fight with Delta (because they…
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Can I claim for Flight Compensation
Just seeking a possible answer to this one as its not quite straight forward. Is flight compensation for just one flight OR for the whole journey ? The reason I as is that my wife and I were booked on a flight from Boston USA to Manchester UK via London Heathrow. The flight from Boston - London was delayed by +2 hours and…
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TUI MAN to DBV 29/09/24 TOM2770
I've put the title as the flight info so hopefully anyone else affected can see this. Some background info - the flight from Manchester scheduled to depart at 16:55 on 29/09/24 landing at Dubrovnik at 20:50 was diverted to Rome due to bad weather. The plane was initially delayed on the tarmac by approximately 45 minutes.…
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ANA (All Nippon Airways) Flight Delay - EU Regulation 261/2004
Dear All, Hopefully someone more knowledgeable than me can help with this in terms of EU Regulation 261/2004. We booked an ANA flight over the summer from the UK to a local airport in Japan via Haneda airport in Tokyo. Unfortunately the flight from the UK was delayed due to maintenance issues with the incoming ANA flight…
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Transit expenses compensation
I have a flight, London - Jeddah - Jakarta, which was scheduled to arrive in Jeddah at 23:15, and depart to Jakarta at 01:50. Now the London - Jeddah flight has been rescheduled to arrive at around 01:38, and have been bumped on to the next flight Jeddah -Jakarta, at 08:35. It's not clear what accommodation they will…
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How do I enforce a ruling that I should get compensation?
I complained about a China Eastern flight delay and lost baggage for a flight from Brussels. I got this from the Belgian aviation authority: "Dear, We are coming back to you in relation to your complaint against
China Eastern Airlines. In order to find an amicable settlement between you and the airline, we suggested that…
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Flight Delay compensation-Gulf air-No response
Hi There, My Flight was delayed from Manchester to Bahrain was delayed by 6hrs 28mins and as a consequence I missed my connection flight to Kochi and arrived kochi 24hrs later than scheduled. Gulf air provided hotel accommodation and food at a hotel and transfer to and from airport. In the flight, or during the boarding…
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Compensation with Qatar Airways
Hi I am hoping for some advice please. I travelled with 2 friends recently, london heathrow, to Hanoi. We had a lay over in Doha for 50 mins between flights. Each of our tickets were booked direct with qatar airway. We were late leaving LHR and so when we arrived at Doha were advised that we were not going to make the next…
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Albastar flight delay (TUI holiday) failure to pay
Flight delay of around 10 hours from Inverness to Palma in June, holiday and flight booked with Tui but flight was Albastar. Tui advised to claim flight delay compensation directly with Albastar. I did this and received emails saying claims received, then a succession of emails first saying we will be paying in euros, then…
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TYUI Flights BY4122 (22nd July) + BY4123 (5th Aug)
We had issue with both legs, initial outgoing flight was delayed an hour or so due to airplane change. This was the beginning, when we arrived at Rome we had over 2 hours waiting for luggage and were informed the delay was to do with the replacement airplane not being registered properly. TUI are rejecting compensation…
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Tui flight delay
Has anyone tried to claim from Tui airlines about flight TOM7267 to or from Chania airport Crete from/to Birmingham on 10th September 2024? It left Birmingham on time then diverted to Rhodes instead of landing at Chania. We were told that it could not land due to windy conditions although on the ground there was barely a…
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Claiming more than statutory compensation
Dear all, I would be grateful for some advice on behalf of my friend. She was bumped off her return flight (Wizzair) from Bucharest to London owing to overbooking. The airline looks like it is going to give her the statutory compensation; it paid for a hotel in Bucharest, etc. and has given her a form to fill in to claim…
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Problems with the Pakistan Embassy re Visas
My ralations from Trinidad and Tobago were booked to fly from London to Pakistan the other day. The Pakistan Government website clearly shows that Trinidad passport holders do not require a travel visa. That said, upon checking in with Qatar airlines at Heathrow airport they were unable to fly and were told that Pakistan…
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swiss air - refuse any compensation for cancelling when sat on airplane
Hi Any advice please,12th July Swiss air cancelled their delayed flight i was sat on waiting to depart for london gatwick. ground staff said it was because zurich airport closes at 11pm so no time for flt to get back to Zurich, they are refusing to engage now, claiming cancellation due to weather. i have photo shot of…
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Easyjet cancelled flight
EJ canceled flight from Alicante to Glasgow on 5th September (after initially delaying it for an hour) provided hotel in Alicante for two nights as flight on 6th September required 4 hour stopover in Belfast which I was not prepared to do and opted for return on the 7th September - submitted compensation claim which has…
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Two claims or 1
Two claims or one? Long story short. We had a flight edi to lhr with BA. Flight was 11.45. We were placed on standby but didn’t get on. Put on the 2.05 which went technical and we were delayed 6 hours arrived lhr at 2030. My understanding is it’s automatic compensation for being bounced from first flight but what about the…
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Lost Airline baggage and the Montreal convention.
ellom Flew with KLM as a party of 4 and they lost our baggage for over 2 weeks. When we arrived at our destination is was still in the UK and when we got back after 4 days it then went to our holiday destination. I believe I am entitled at the advice of the airline for 100 pounds per person per day to buy replacement…
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EasyJet compensation rejected
Hello all, hoping some one can advise me or point me in the right direction as I've hit a bit of a dead end and feel hard done by. Myself partner 20 month old son and my elder parents flying from Bristol to Palma . Package holiday. Easy jet. 21sept - 28th sept . Flight was supposed to take off at 0905 but got delayed and…
