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Turkish Airlines - Question on offered compensation

Dear community,
I have a question regarding my recent Turkish Airlines flight I hope to get clarification on.
I flew from Cape Town via Istanbul to Düsseldorf. Everything was fine on the outbond flight.
On my return flight back to Cape Town we were delayed in Istanbul and I arrived 3 hours and 40 minutes late in Cape Town. I made a claim with the airline directly and today they offered me 300 €. I was under the impression that it was 600 € for flights of more than 3,500 km. My question is now: Am I entitled to only 300€ because only the return flight was delayed?
Thank you in advance and kind regards.

Comments

  • eskbanker
    eskbanker Posts: 37,759 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The compensation is halved if a long-haul flight is delayed by 3-4 hours, so the full figure is only payable if you were more than four hours late.
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